RIG Puerto Malecon

Photo gallery for RIG Puerto Malecon

Primary image
Indoor spa tub
Indoor spa tub
View from room
Minibar, in-room safe, desk, blackout drapes

Overview of RIG Puerto Malecon

RIG Puerto Malecon

3.0 star property
Luxury hotel with outdoor pool, near Cathedral of Santo Domingo

7.2/10 Good

302 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Calle Pina, No. 56, Ciudad Nueva Zona Colonial, Santo Domingo, Distrito Nacional, 10208
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness center
  • Self parking
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Zona Colonial
  • Malecon - 1 min walk
  • Sambil Santo Domingo - 41 min walk
  • Calle El Conde - 1 min drive
  • Parque Colon - 6 min drive
  • Fort Ozama (Fortaleza Ozama) - 1 min drive
  • Cathedral of Santo Domingo - 7 min drive
  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 14 min drive
  • Centro Olimpico - 16 min drive
  • Quisqueya Stadium - 16 min drive
  • Agora Mall - 18 min drive

Getting around

  • Las Americas Intl. Airport (SDQ) - 34 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 39 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

RIG Puerto Malecon

Putting you within a 10-minute drive of Malecon, RIG Puerto Malecon features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 35 per vehicle. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and nearby shopping.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 3 per day)
  • Onsite parking includes off-street options
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Helicopter/airplane tours
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference space (484 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Spa services

Languages spoken

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 40
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 40
  • New Year's Day (1 January) Gala Dinner per child: USD 25 (from 2 to 10 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 28
  • Valentine's Day (14 February) Gala Dinner per child: USD 14 (from 2 to 10 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle
  • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
  • Beach shuttle, casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 3 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9 AM to 8 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

RIG Hotel Boutique Puerto Malecón Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Boutique Puerto Malecón Santo Domingo
RIG Boutique Puerto Malecón
RIG Puerto Malecon Hotel
RIG Puerto Malecon Santo Domingo
RIG Hotel Boutique Puerto Malecón
RIG Puerto Malecon Hotel Santo Domingo

Frequently asked questions

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

7.9/10

Staff & service

7.1/10

Amenities

7.1/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Fair

Very disappointing
No hot water, a/c broken, tv not working, pool was dirty. There where live roaches at breakfast trays.
Miguel A., 2-night family trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SASHA, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The room was in poor condition. Wall panels coming off, toilet didn’t flush, water pressure was a joke. We decided to eat at they’re restaurant, what a mistake, chicken was fried in old grease and was hard as a rock, the other chicken we ordered was frozen, I almost vomited. I will never ever go or recommend this establishment to anyone.
Pablo, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff was friendly and professional as always Once again the pool and jacuzzi were not available during two days.
Regis, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

Close to all stuff beaches park
GODFREY, 6-night trip with friends
Verified Expedia guest review

6/10 Good

On the web sight every thing looks good! but when you get to the room its nothing like the picture on the web
Shaquil Kalil, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

Always helpful
steven, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Michael was very helpful and very respectful at the front desk! We did not speak a lot of Spanish and we needed some help and came to Michael and he did an exceptional job with providing us assistance with anything we ask.
Darrin, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

TARA, 3-night trip
Verified Hotels.com guest review