Hotel Ciudad Vieja

Photo gallery for Hotel Ciudad Vieja

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Terrace/patio
Terrace/patio
Desk, iron/ironing board, free WiFi, wheelchair access
Desk, iron/ironing board, free WiFi, wheelchair access

Overview of Hotel Ciudad Vieja

Hotel Ciudad Vieja

3.0 star property
3-star hotel with restaurant, near Embassy of Mexico in Guatemala

8.8/10 Fabulous

111 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is CA $92
Price available on 07/07/2022
Map
8a. Calle 3-67 Zona 10, Guatemala City, Guatemala
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Zona 10
  • U.S. Embassy in Guatemala - 6 min walk
  • Torre del Reformador - 17 min walk
  • Embassy of Mexico in Guatemala - 1 min drive
  • Avenida La Reforma - 1 min drive
  • Oakland Mall - 7 min drive
  • El Obelisco - 3 min drive
  • Estadio Nacional Mateo Flores - 3 min drive
  • Teatro Nacional - 4 min drive
  • Guatemala City Hall - 4 min drive
  • La Aurora Zoo - 5 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 18 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Ciudad Vieja

Hotel Ciudad Vieja is just 3.4 mi (5.4 km) from the airport and offers a shuttle (available 24 hours) for USD 18.00 per vehicle roundtrip. Guests looking for a bite to eat can check out AGUACATE, which serves international cuisine and is open for breakfast and lunch. Other features of this Colonial hotel include a rooftop terrace, a bar/lounge, and a snack bar/deli. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas

Accessibility

  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages spoken

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

AGUACATE - This restaurant specializes in international cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (roundtrip)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs USD 0.00

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja
Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Guatemala/Guatemala City
Hotel Ciudad Vieja Hotel
Hotel Ciudad Vieja Guatemala City
Hotel Ciudad Vieja Hotel Guatemala City

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Our favorite in Guatemala City
Our favorite hotel in Guatemala City--always a warm welcome in lovely surroundings. Very clean, well-kept, good food. Good restaurants right across the street.
Sonya, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CARMEN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s like it’s name says, a bit of the Old City at its best
Vernon, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Great location and service. Quiet and charming neighborhood.
Elmer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great staff, clean and comfortable rooms, nice calm and convenient location, good breakfast and plenty of coffee
Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good!
Hotel Ciudad Vieja is our favorite when staying in Guatemala City. We've been going there for years, and feel "at home" there. We look forward to our next visit!
Sonya, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Checking was good, bed was really hard, to much noise by workers at 630 am hammering and drilling....
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this hotel felt clean and safe! I arrived late at night and the staff was super helpful, nice, and accommodating. Would recommend.
1-night trip
Verified Expedia guest review

10/10 Exceptional

My wife and I love this hotel and stay there every time we are in the city overnight.
2-night family trip
Verified Orbitz guest review