Destination
Guests
All properties in Bintulu, Sarawak, Malaysia

Promenade Hotel Bintulu, Bintulu

3.5-star hotel in Bintulu with restaurant and bar/lounge

  • Free WiFi and free parking
From
$50 CAD

Image gallery

  • Executive Suite - Guest Room
  • Executive Suite - Guest Room
  • Executive Suite - Living Area
  • Superior Room - Bathroom
  • Executive Suite - Guest Room
Executive Suite - Guest Room. Image 1 of 29
1 / 29Executive Suite - Guest Room
Lot 8074, No 178, Bintulu Sentral, Bintulu, 97000, Sarawak, Malaysia
8.6.Fabulous.
  • Good!!!

    Apr. 15, 2021

  • Good place for vacation. Walking distance to cafe and shopping.

    Sep. 2, 2020

See all 71 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 183 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Conference center
  • Airport shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Bintulu
  • Assyakirin Commerce Square - 11 min walk
  • Wisma Bintulu - 14 min walk
  • Taman Tumbina Bintulu - 19 min walk
  • Tanjung Batu Beach - 24 min walk
  • Kelab Golf Bintulu - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Deluxe Room
  • Executive Suite

What’s around

Landmarks

  • Heart of Bintulu
  • Assyakirin Commerce Square - 11 min walk
  • Wisma Bintulu - 14 min walk
  • Taman Tumbina Bintulu - 19 min walk
  • Tanjung Batu Beach - 24 min walk
  • Kelab Golf Bintulu - 27 min walk
  • The Spring - 2.5 mi / 4.1 km
  • Pasar Utama Bintulu - 2.9 mi / 4.7 km
  • Similajau National Park - 14.8 mi / 23.7 km
  • Turtle Beach 2 - 19.9 mi / 32 km
  • Pulau Binai - 20.2 mi / 32.6 km

Getting around

  • Bintulu (BTU) - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Lot 8074, No 178, Bintulu Sentral, Bintulu, 97000, Sarawak, Malaysia

At a glance

Hotel size

  • This hotel has 183 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 9 AM to 6 PM*

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Peppers Cafe - This restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Lobby Lounge - Onsite lobby lounge. Open daily.

Small print

Also known as

  • Promenade Hotel Bintulu
  • Promenade Bintulu
  • Promenade Hotel Bintulu Hotel
  • Promenade Hotel Bintulu Bintulu
  • Promenade Hotel Bintulu Hotel Bintulu

Optional extras

Rollaway beds are available for MYR 60.0 per night

Airport shuttle service is offered for an extra charge of MYR 50 per vehicle (one-way)

Airport shuttle for children between the ages of 6 and 12 costs MYR 50 (one-way)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 300 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Promenade Hotel Bintulu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, Peppers Cafe offers fusion cuisine. Nearby restaurants include Dinner World (6-min walk), Azah Pon Cafe (7-min walk), and D'Codes Bistro (9-min walk).
  • Yes, an airport shuttle is available from 9 AM to 6 PM at scheduled times. The charge is MYR 50 per vehicle one-way.
8.6.Fabulous.
  • 10.0.Exceptional

    Excellent staff service. Very clean room. Despite COVID crisis no measures to cut corners. Keep it up.

    1 night business trip, Aug. 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good Ambience

    Awesome breakfast

    Min Poh, 1 night business trip, Mar. 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good location, friendly and efficient staff. Great breakfast

    Rod, 1 night business trip, Feb. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very comfortable.

    Excellent!

    Leong Sze, 4 night business trip, Jan. 17, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was nice. However selection of bed size was not appropriately entertained.

    1 night business trip, Jan. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and comfort

    Nice and comfort hotel to stay

    Adam, 1 night business trip, Dec. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay!

    Amazing staffs

    Muhammad, 3 night business trip, Dec. 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable & nice breakfast

    Room space was fairly large. The shower area looks a little dull & lower walls not clean. Shower pressure not strong enough. However, breakfast spread was very good

    Tuck Wai, 1 night business trip, Sep. 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Value for money

    1 night business trip, Jul. 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    A very pleasant stay. Room was nice and clean. Shower was powerful too. Would stay again .

    2 night business trip, Jun. 18, 2019

    Verified Hotels.com guest review

See all 71 reviews