Guests
All properties in Ottawa, Ontario, Canada

Andaz Ottawa Byward Market - a concept by Hyatt, Ottawa

4-star hotel with 2 bars/lounges, near Byward Market Square

  • Free WiFi
From
$175 CAD

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • In-Room Dining
  • In-Room Dining
  • Hotel Lounge
Hotel Lounge. Image 1 of 64
1 / 64Hotel Lounge
325 Dalhousie Street, Ottawa, K1N 7G1, ON, Canada
9.0.Superb.
  • Modern spacious comfortable quality room. Good lighting and bedding. . Downtown can be…

    Oct. 14, 2021

  • Amazing experience at ANDAZ Hotel. Stylish design with excellent and comfortable bed.…

    Oct. 12, 2021

See all 1,493 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 200 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Downtown Ottawa
  • Byward Market Square - 2 min walk
  • University of Ottawa - 5 min walk
  • Shaw Centre - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Parliament Hill - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 2 Queen Beds, Accessible (Shower)
  • Room, 1 King Bed, Accessible, View (Shower)
  • Andaz, Suite
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 2 Queen Beds

What’s around

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 2 min walk
  • University of Ottawa - 5 min walk
  • Shaw Centre - 8 min walk
  • National Gallery of Canada - 9 min walk
  • Parliament Hill - 13 min walk
  • Canadian Museum of History - 23 min walk
  • Canadian War Museum - 38 min walk
  • Rideau Canal - 42 min walk
  • Casino du Lac Leamy - 2.9 mi / 4.7 km
  • Carleton University - 3.8 mi / 6.1 km

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 18 min drive
map
See on map
325 Dalhousie Street, Ottawa, K1N 7G1, ON, Canada

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options
  • 24-hour offsite parking within 0.6 mi (CAD 21.00 per night)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4500
  • Conference space size (meters) - 418

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Rooftop terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable/satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Feast + Revel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Copper Spirits and Sights - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 15 and CAD 15 for adults, and CAD 7.50 and CAD 7.50 for children (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of CAD 50.00 per pet, per stay

ParkingPay at property

  • Parking is available offsite and costs CAD 21.00 per night (0.6 mi away; open 24 hours)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Andaz Ottawa Byward Market Hotel
  • Andaz Byward Market Hotel
  • Andaz Byward Market
  • Andaz Ottawa Byward Market - a concept by Hyatt Hotel
  • Andaz Ottawa Byward Market - a concept by Hyatt Ottawa
  • Andaz Ottawa Byward Market - a concept by Hyatt Hotel Ottawa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Andaz Ottawa Byward Market - a concept by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of CAD 50.00 per pet, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Feast + Revel. Nearby restaurants include Aulde Dubliner & Pour House (3-min walk).
  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
  • Andaz Ottawa Byward Market - a concept by Hyatt has 2 bars and a 24-hour fitness center.
9.0.Superb.
  • 8.0.Very Good

    It’s a great place to stay very clean and great location. There was no coffee in the room and when I inquired they charged me for coffee.

    Rhonda, 1 night trip, Oct. 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Meh.

    Found toenails in the bathroom. Hotel said they would have arrival bowls/treats upon our arrival for our dog… when asked they had never heard of this policy. There was coffee in our room first day. When we asked for more, they said they had none left. Overall the service was ok, but not as expected for the price.

    Alexandra, 3 night trip with friends, Oct. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location, great views

    Clean and modern room with beautiful views of the Parliament Building and the ByWard Market. Great hotel with every major attraction within walking distance.

    1 night trip, Oct. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love the decor of this hotel. Very modern and

    An, 1 night trip with friends, Oct. 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Disaster in dining room

    Nice hotel. Liked the colour scheme! No loud colourful carpets! We went for breakfast at the hotel with my daughter/friend who were also staying at the hotel. Our dining experience was a disaster!!! Service was terrible from start to finish! We asked for coffee but only received one cup! Kept asking and received it long after breakfast was served. Our food was cold by the time we got a fork/knife!! Asked for ketchup and recd it when we were just about finished!

    Carol Ann, 3 night trip, Sep. 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Short stay in Ottawa

    This is a nice, ve4ry clean hotel. We stayed there overnight and were very comfortable. The only complaint I would have is that their television system had no ability to connect to any of the usual streaming services (Netflix, Amazon Prime, etc.). I would have thought that a modern facility like this one, part of Hyatt no less, would have a better technological set up.

    David, 1 night trip, Sep. 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Vacation

    First time staying here and I was very happy with our room. Very modern and extremely clean. Would definitely stay here again and tell friends and family that if travelling to Ottawa to stay here.

    Jamie, 1 night trip, Sep. 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Beautiful hotel

    Wonderful hotel and very good service, but very noisy when you have the parliament view (there was a music festival just in front of the hotel and lot of road traffic) . Also, I was in the room 1113 and the air conditioning was making a terrible noise 2 minutes every hour and had trouble sleeping because of that...

    pierre-luc, 3 night business trip, Sep. 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Maybe a clever concept - not for me

    There maybe million things out of the hotel's control, e.g. parking scarcity, decline in area quality, Gov restrictions etc, however cleanliness and guest comfort is completely in their hands. While COVID could be an understandable factor, that shouldn't take it away from the Guest experience of cleanliness. E.g: Coffee maker in the room has debris/mold, Carpet has random stains.

    2 night trip, Sep. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Staff was friendly and very helpful. The room was clean and comfortable although the carpet was stained and the lack of housekeeping meant bins filled up and one had to request daily coffee pods. There was no recycling bin for bottles and papers. Location is excellent and breakfasts were tasty.

    georgia, 3 night trip with friends, Sep. 3, 2021

    Verified Hotels.com guest review

See all 1,493 reviews