On first impressions this place could be lovely. Individual colonial style French buildings, lovely gardens & a nice pool. Sadly it did not live up to this.
Our room did not have a bed. It was just a mattress on the floor. We are in our mid 40’s and it all felt a little studenty. We asked if we could change rooms to a room with a bed. I mean the least you expect when you book a hotel is a bed, right?? The lady at reception told us that was not possible, even though we saw at least 4 rooms check out and the hotel wasn’t full. We were offered a down grade to a bungalow room, with no offer of financial compensation. We declined as although it did have a bed it had no glass in the windows - just shutteres and so we knew it would be hot and also potentially invaded by mosquitoes.
Also there were no ‘do not disturb signs’ and the cleaners kept on ringing the doorbell whilst I was in the shower. I eventually had to get out and go to the door to ask if they could come back later and they replied with ‘we need to clean your room now’. I reiterated that they had to return later as I was in the shower and they did eventually leave.
Also there is a huge amount of building work happening (not sure if it’s part of the hotel or not) next door & the builders kick off at 7am! Even on Sundays.
We had a door that lead on to a patio area but this was full of rubbish. A dead large plant, a ladder, some rubble from the builders & a semi broken chair.
There were some staff that were friendly