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9.8/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
9.7/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2022
Modern and friendly hotel in a great location
Loved everything about this place. Rooms are very modern yet the building still has character, clean, very friendly staff, great breakfast, and most of all a very convenient location to everything. Reasonably priced for the quality, would definitely stay again!
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2022
Palazo is an amazing jotel , with wonderful and very kind workers .
The breakfast is wowww .
All the hotel has smell unforgettable….
I definitely will be back
monica
monica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2022
Great property. The staff were all very nice, friendly and helpful. I would consider this a 4-star property.
Great location, close to the train station if you are doing day trips to other parts of the Tuscan Valley.
Florence is not a big city, but you can truly walk to anywhere from the property in 25 minutes or less.
I would recommend this property.
Diane
Diane, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2022
We loved everything about this hotel.
Beth
Beth, 5-night romance trip
Verified Expedia guest review
8/10 Very good
18 Oct 2022
Great Florence Hotel
Clean and comfortable Florence hotel. Garden area is beautiful away from the busy city streets (recommend garden view room). Centrally located walkable to all key sights, great option for staying in Florence.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2022
Great stay. Highly recommended
A beautiful hotel located at the heart of the city. Staff are super friendly. A truly relaxing atmosphere. Stayed in the superior room 3rd floor. Very quiet. Spa is nice. Good breakfast.
Khalid
Khalid, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2022
Trevor
Trevor, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2022
The staff was wonderful, and assisted whenever needed. The breakfast was consistent and delicious. The room was clean, albeit a bit small. The walking into town was good, but a bit far for multiple trips a day to tourist areas.
Donald
Donald, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Oct 2022
Lovely stay in a great neighbourhood. Close to the train station, market and lots of restaurant options. Very comfortable room, very spacious.