Insula Alba Resort & Spa

Photo gallery for Insula Alba Resort & Spa

Primary image
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Terrace/patio

Overview of Insula Alba Resort & Spa

VIP Access

Insula Alba Resort & Spa

5.0 star property
Adults-only hotel in Hersonissos with 2 restaurants and spa

9.2/10 Superb

300 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is CA $304
Price available on 08/28/2022
Map
Analipsi, Hersonissos, Crete Island, 70014
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Fitness center
  • Self parking
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Star Beach Water Park - 18 min drive
  • Crete Golf Club - 18 min drive
  • Stalis Beach - 20 min drive
  • Heraklion Port - 29 min drive
  • Heraklion Archaeological Museum - 31 min drive
  • Palace of Knossos - 32 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive
  • Airport shuttle (surcharge)

About this property

Insula Alba Resort & Spa

A great choice for a stay in Hersonissos, Insula Alba Resort & Spa features an airport shuttle. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and CULINARIUM, one of 2 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers say good things about the helpful staff and bar.

All-inclusive

All-inclusive room rates at Insula Alba Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 16
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 16
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 7 buildings/towers
  • Built in 2015
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator

Languages

  • English
  • French
  • German
  • Greek
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Insula Alba Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily.

Dining

CULINARIUM - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
INSULA ALBA - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property enforces a dress code for their restaurants.
Property Registration Number 3274/05-08-2014

Also known as

Insula Alba Resort Adults Hersonissos
Insula Alba Resort Adults
Insula Alba Adults Hersonissos
Insula Alba Adults
Insula Alba Resort & Spa Crete, Greece
Insula Alba Resort & Spa Hotel
Insula Alba Resort & Spa Hersonissos
Insula Alba Resort & Spa Hotel Hersonissos
TUI BLUE Insula Alba Resort Spa – Adults Only
TUI SENSIMAR Insula Alba Resort Spa Adults Only

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Yaron, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Gideon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing holiday ever
Amazing hotel very clean and very friendly staff hygiene level excellent. Beautiful view of the sea from every side of the hotel. Nice bar with variety of drinks to enjoy the sunshine beside the pool and have a lovely view of the sea front. highly recommended
gurvir kaur, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth a visit
This is an awesome resort in Crete From the minute we arrived we was greeted with a lovely smile from Eva on reception The hotel is extremely clean and the staff are all very helpful and friendly but
Karen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. The staff was great and very nice. Super recommended.
4-night trip
Verified Hotels.com guest review

6/10 Good

Daniella, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dylan, 3-night trip
Verified Expedia guest review

8/10 Very good

itai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Insula Alba is mostly just really pretty.
My first experience from the Insula Alba was the reception. As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside. After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure). It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby. Other than that, service was good. The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well. Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts. We didn't have a chance to try breakfast. The hotel is beautiful, especially the pool area. Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.
Noam, 1-night trip
Verified Hotels.com guest review