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Resorts World Sentosa - Hotel Michael (SG Clean), Singapore

Luxury hotel with 4 restaurants, near Universal Studios Singapore

  • Free WiFi and free parking
From
$276 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Water Park
  • 2 Bedroom Deluxe Suite - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 44
1 / 44Outdoor Pool
8 Sentosa Gateway, Singapore, 098269, Singapore
7.8.Good.
  • Room is very clean, including the bath room and bed sheets. Comfortable bed. Lots of…

    Jan. 16, 2022

  • Check-in process was terrible and slow as the automated check-in counters were full of…

    Jan. 16, 2022

See all 269 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Dining options
Quiet

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 461 guestrooms
    • Daily housekeeping
    • Near the beach
    • 4 restaurants and bar/lounge
    • Outdoor pool
    • Breakfast available

    For families

    • Connecting/adjoining rooms available
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board

    What’s around

    • Universal Studios Singapore - 3 min walk
    • S.E.A. Aquarium - 5 min walk
    • Raffles Place - 4 mi / 6.5 km
    • Merlion - 4.3 mi / 6.9 km
    • Gardens by the Bay - 4.7 mi / 7.6 km
    • Orchard Road - 4.9 mi / 7.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room
    • Deluxe Suite
    • 2 Bedroom Deluxe Suite
    • 2 Bedroom Deluxe Premium Suite
    • Deluxe Room (Free Attraction Tickets for 2 Adults)
    • Deluxe Room- Unwind and Dine Package
    • Deluxe Room-Sumptuous Spring Stay-in Package

    What’s around

    Landmarks

    • Universal Studios Singapore - 3 min walk
    • S.E.A. Aquarium - 5 min walk
    • Raffles Place - 4 mi / 6.5 km
    • Merlion - 4.3 mi / 6.9 km
    • Gardens by the Bay - 4.7 mi / 7.6 km
    • Orchard Road - 4.9 mi / 7.9 km
    • Singapore Botanic Gardens - 5.1 mi / 8.1 km
    • Bugis Street Shopping District - 5.3 mi / 8.6 km
    • East Coast Park - 8.7 mi / 14 km

    Getting around

    • Changi Airport (SIN) - 26 min drive
    • Singapore (XSP-Seletar) - 24 min drive
    • Senai International Airport (JHB) - 52 min drive
    • JB Sentral - 52 min drive
    • HarbourFront Station - 22 min walk
    map
    See on map
    8 Sentosa Gateway, Singapore, 098269, Singapore

    At a glance

    Hotel size

    • This hotel has 461 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 3 PM-3:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 4 restaurants
    • Bar/lounge
    • Snack bar/deli

    Things to do

    • Outdoor pool
    • Fitness facilities
    • Spa tub

    Working away

    • Conference space

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Terrace

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Bathrobes
    • Iron/ironing board

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Fratelli - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

    TungLok Heen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

    Fees & policies

    Optional extras

    • Full breakfast is offered for an extra charge of SGD 32.96 for adults and SGD 16.48 for children (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for SGD 82.39 per night

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Resorts World Sentosa Hotel Michael Singapore
    • Resorts World Sentosa Hotel Michael Singapore
    • Resorts World Sentosa Hotel Michael
    • Resorts World Sentosa Michael Singapore
    • Resorts World Sentosa Michael
    • Resorts World Sentosa Hotel Michael
    • Resorts World Sentosa - Hotel Michael (SG Clean) Hotel
    • Resorts World Sentosa Hotel Michael
    • Resorts World Sentosa - Hotel Michael (SG Clean) Singapore
    • Resorts World Sentosa - Hotel Michael (SG Clean) Hotel Singapore
    • Resorts World Sentosa Michael Singapore
    • Resorts World Sentosa Michael
    • Rws Hotel Michael
    • Rws Hotel Michael Singapore
    • Rws Michael
    • Rws Michael Hotel
    • Rws Michael Singapore

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Resorts World Sentosa - Hotel Michael (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 3:00 PM. Check-out time is 11 AM.
    • Yes, there are 4 onsite restaurants, featuring Italian cuisine. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Din Tai Fung (3-min walk), Slappy Cakes (4-min walk), and Malaysian Food Street (5-min walk).
    • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (10-min drive) is nearby.
    • Resorts World Sentosa - Hotel Michael (SG Clean) has an outdoor pool and a spa tub, as well as a fitness center.
    7.8.Good.
    • 6.0.Good

      Air con is not cold and is breaking down soon. Loud vibration can be heard from the air-con.

      Tee Rong, 1 night family trip, Jan. 7, 2022

      Verified Hotels.com guest review

    • 4.0.Fair

      Was-A-Resorts-World

      Upon arrival, the greeters and reception were not that welcoming. We expected at least someone asking, "How can we help you?" Being new to the Resorts World especially during the pandemic, we hoped we would have been asked about what attractions were open and how to get around and book a date and time to visit them. As well as what safety protocols are in place. Also, since it was still the holiday season, there were a few attractions closed for maintenance that we had paid a booking for and didn't find out about until we arrived at the attraction and they were closed. The room was a little run down with parts in shower detached and old shower curtain. The toilet was hard to flush and overall smell and air quality was musky.

      Duane, 3 night trip, Jan. 1, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Staycation at hotel Michael

      No proper instructions on room service Swimming no slots at all Breakfast very simplE Wifi very limited - cannot use until stay Have connecting room but refused to give

      Suliha Bivi, 2 night family trip, Dec. 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice staycation

      Very lovely and nice stay for my son birthday. Location is also located near to the attractions.

      1 night family trip, Dec. 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was okay except for Check In process.

      Extremely long wait for check in, self check in machines were unfriendly. Book for 1pm to check in, only got my room 5.30pm

      2 night family trip, Dec. 15, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Very bad check-in system. Extremely disorganised. Despite the manager and another staff's assistance, it still took us 2 hours to check-in. I was informed by another guest that they took 4 hours to check-in the previous day. Breakfast in not interesting at all. I would never consider this a 4 or 5 star.

      1 night family trip, Dec. 10, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      check-in process time is very long.

      wee yin, 1 night family trip, Dec. 6, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Disaapointing service at Michaels Hotel in Sentosa

      Check-in process was terribly slow. There was only 1 officer in-charge of check-in enquiries. Guests are expected to check-in using the self-help kiosk which is not user-friendly. The check-in counter queue number did not change after an hour.

      Azizah, 1 night family trip, Dec. 5, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Pros: Comfy bed,big room,cleanliness Cons: reception area is not organised- guests do not know where to queue and queues are very long. Took 1hour+ just to check in even though we have booked the slot.

      2 night family trip, Dec. 3, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Long waiting time to check in.. self service kiosk not able to detect booking so need to wait for counter to call.. Cleanliness was ok..

      1 night family trip, Dec. 2, 2021

      Verified Hotels.com guest review

    See all 269 reviews