The Sterling

Photo gallery for The Sterling

Primary image
Balcony
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
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Overview of The Sterling

The Sterling

4-star property
4-star hotel with restaurant, near Jonker Street Night Market

7.6/10 Good

586 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
The price is CA $80
Price available on 11/07/2022
Map
No. 43, Jalan Temenggong, Malacca City, Malacca, 75100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Porter/bellhop
  • Reception hall
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • Jonker Street Night Market - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 6 min drive
  • A Famosa - 4 min drive

Getting around

  • Airport shuttle (surcharge)

About this property

The Sterling

4-star hotel
Consider a stay at The Sterling and take advantage of a roundtrip airport shuttle, a business center, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, a porter/bellhop, and luggage storage
  • An elevator, a reception hall, and a 24-hour front desk
  • Guest reviews speak highly of the walkable location
Room features
All guestrooms at The Sterling have perks such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage
  • Porter/bellhop

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Loft - This coffee shop serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from November 22 2021 to October 31 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Sterling?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at The Sterling?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at The Sterling on 11 Oct 2022 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at The Sterling?
Sorry, pets aren't allowed.
Is parking offered on site at The Sterling?
Sorry, there's no onsite parking at The Sterling.
Is airport shuttle service offered by The Sterling?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Sterling?
You can check in from 3 PM - midnight. Check-out time is noon.
Are there restaurants at or near The Sterling?
Yes, there's an onsite restaurant, The Loft. The dining venue will be unavailable from November 22 2021 to October 31 2022 (dates subject to change). Nearby restaurants include Locahouz (3-min walk), 新时代 sin see dai (4-min walk), and Sri Kaveri (4-min walk).
What's the area around The Sterling like?
The Sterling is a short 5-minute walk from Jonker Street Night Market and 7 minutes' walk from A Famosa. Travelers say the local area is very walkable perfect for sightseeing.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.9/10

Staff & service

6.9/10

Amenities

7.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

SYUHADA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
Mun Loong, 1-night trip
Verified Hotels.com guest review

6/10 Good

no hot water during bath, bath water too small
Hong Xin, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Bryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Old hotel but close to the city and walkable distance
E, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Short Stay in The Sterling !
Great Stay, Nice Place - However, the shower unit should be maintained !
Valen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

OK but definitely not as high-end as the photos suggest. Location is good. Towels are threadbare and are well overdue replacing.
crouchender, 6-night trip
Verified Expedia guest review

6/10 Good

thank god it's only one night
my room didnt have hair dryer. my sisters' room didnt have air-cond. my room was more expensive than my sisters' rooms but was so basic and ugly. their rooms were so nice. my room didnt even have a window. very claustrophobic. the only positive is the location - walking distance to Jonker Walk
Hani, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Stayed in the celebration suite. In-room jacuzzi was good! The cabinet under the sink was falling apart though. The sheets and pillows were NOT CLEAN. Didn't dare to touch the sofas either.
Edison, 1-night romance trip
Verified Expedia guest review