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Potawatomi Hotel & Casino

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Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
Grand Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock
Luxury Suite, Corner | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock
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Overview of Potawatomi Hotel & Casino

VIP Access

Potawatomi Hotel & Casino

4.5 star property
Luxury hotel with 3 restaurants, near Marquette University

8.8/10 Fabulous

1,733 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Casino
Map
1611 West Canal Street, Milwaukee, WI, 53233

Room options

About this area

What's nearby

  • Fiserv Forum - 32 min walk
  • American Family Field - 41 min walk
  • Marquette University - 1 min drive
  • Potawatomi Bingo Casino - 1 min drive
  • Harley-Davidson Museum - 2 min drive
  • The Rave-Eagles Club - 2 min drive
  • Milwaukee Art Museum - 5 min drive
  • University of Wisconsin-Milwaukee - 10 min drive
  • Milwaukee County Zoo - 9 min drive
  • Lake Michigan - 10 min drive
  • Mayfair Mall - 13 min drive

Getting around

  • General Mitchell Intl. Airport (MKE) - 13 min drive
  • Waukesha, WI (UES-Waukesha County) - 23 min drive
  • Kenosha, WI (ENW-Kenosha Regional) - 40 min drive
  • Milwaukee Airport Station - 13 min drive
  • Milwaukee Intermodal Station - 21 min walk

Restaurants

  • Third Space Brewing Tap Room - 9 min walk
  • Twisted Fisherman Crab Shack - 9 min walk
  • Sobelman's Pub & Grill - 11 min walk
  • Jimmy John's - 14 min walk
  • Caffrey's - 20 min walk

About this property

Potawatomi Hotel & Casino

Featuring a casino, Potawatomi Hotel & Casino puts you within a 10-minute drive of Fiserv Forum. Guests looking for a bite to eat can check out Canal Street Café, one of 3 restaurants, which serves American cuisine. This luxurious hotel is also 2.1 mi (3.4 km) from American Family Field. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 500 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Television in common areas
  • Casino
  • 35 casino gaming tables
  • 3000 casino slot machines
  • Casino VIP room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Recycling

Special features

Dining

Canal Street Café - This restaurant specializes in American cuisine.
Stone Creek Coffee - Onsite coffee shop. Open daily.
Ruyi - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open daily.
Fire Pit Sports Bar - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • Breakfast costs between USD 10 and USD 20 for adults, and USD 10 and USD 20 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Does Potawatomi Hotel & Casino offer free cancellation for a full refund?
Yes, Potawatomi Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Potawatomi Hotel & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Potawatomi Hotel & Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Potawatomi Hotel & Casino?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Potawatomi Hotel & Casino?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at Potawatomi Hotel & Casino?
Yes, the 150000 square-foot casino features 3000 slot machines and 35 gaming tables.
What is there to do at Potawatomi Hotel & Casino and nearby?
Potawatomi Hotel & Casino has a casino.
Are there restaurants at or near Potawatomi Hotel & Casino?
Yes, there are 3 onsite restaurants, featuring American cuisine. Nearby restaurants include Third Space Brewing Tap Room (9-min walk), Twisted Fisherman Crab Shack (9-min walk), and Sobelman's Pub & Grill (11-min walk).
What's the area around Potawatomi Hotel & Casino like?
Potawatomi Hotel & Casino is a short 1-minute walk from Marquette University and 18 minutes' walk from Harley-Davidson Museum.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

5 star hotel at very good rate
very spacious in suite and public areas. very well appointed.
stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I waited 30+ minutes in line to check in, and we have theater tickets which is why we are visiting Milwaukee, so we need to hurry. The room is not clean so we check beds to make sure they are ok- one of them has hairs and the mattress/mattress cover have a HUGE bodily fluid stain- probably urine judging by the look and size of it. I go downstairs and ask for a room change and they make me stand in that same line again for service. Now they move us to a nicer room, which is clean, but we have no time to go elsewhere to eat now because of room issues. We have to try to order something quickly from their sports bar restaurant. There is a 45 min wait for a table so we order food from the bar so we can quickly have a bite. When I try to close my tab and charge it to my room because I had a VIP perk through Hotels.com of $20 food credit, they tell me I have to go see the desk AGAIN because there is an issue with trying to charge it to my room and they can’t. So I have to walk all the way across the property and wait in line AGAIN! The desk person says there is no issue and tries to call the restaurant but no one picks up. Now my sister has already called an Uber because if we don’t leave asap we are missing part of the show we came to town for. So I walk all the way back to the bar in the restaurant to pay and the server will not take care of me and says they are busy and I am begging to please help. Have to go back to desk and they won’t help unless I line up again! Late to show!
Lena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great room. Fun Hotel.
I’ve stayed at all the premium hotels in Milwaukee. This was by far the best experience.
Mark, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The accommodations were top notch!
john, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1st visit to Chicago.
Outstanding. Walking distance to Millennium park.
Juan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Nice, clean hotel! Great place to stay
Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Potawatomi Week Stay
The Hotel needs to do a better job with the Valet as well as the Restaurants. I waited 15 minutes for valet to park my car yet there were workers walking around lazily. The Canal St. Restaurant had some very rude workers who would hang up and were rude on the phone when trying to place a room service order. I reported this to the manager and he stated that some workers need replacing. The rooms should be cleaned regularly and not every 3rd day.
6-night trip
Verified Hotels.com guest review

2/10 Poor

Barbara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brianna, 1-night trip
Verified Hotels.com guest review