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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with spa, near Castle Keep

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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
Indoor pool
Point of interest
Exterior
At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $105
CA $126 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Premium Room, 1 King Bed (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Room, 2 Double Beds (Club Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access (Lounge Access)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Lounge Access)

Suite, 1 Bedroom, Club Lounge Access (Lounge Access)

Suite, 1 Bedroom, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 27.5 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Standard Room, 2 Double Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Standard Room, 1 Queen Bed (Separate Bath)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Lounge Access)

Junior Suite, 1 King Bed, Club Lounge Access (Lounge Access) | Room amenity

Junior Suite, 1 King Bed, Club Lounge Access (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 27.5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Standard Room, 1 Queen Bed, Club Lounge Access

Standard Room, 1 Queen Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 Queen Bed
Signature Suite

Malmaison Newcastle

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,007 reviews
The price is CA $129
CA $154 total
includes taxes & fees
Apr 6 - Apr 7
Malmaison Newcastle
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About the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Castle Keep - 7 min walk - 0.6 km
  • The Glasshouse - 15 min walk - 1.2 km
  • St. James' Park - 15 min walk - 1.3 km
  • Quayside - 18 min walk - 1.5 km
  • Gateshead Millennium Bridge - 19 min walk - 1.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 19 min drive
  • Dunston Station - 5 min drive
  • Newcastle Central Station - 7 min walk
  • Manors Station - 16 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk
  • Monument Station - 12 min walk

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk
  • ‪Pink Lane Coffee - ‬7 min walk
  • ‪The Centurion - ‬8 min walk
  • ‪The Town Wall - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

At Crowne Plaza Newcastle - Stephenson Quarter by IHG, you'll be just a 5-minute drive from St. James' Park and Quayside. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 6 minutes and Central Station is 7 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (GBP 12 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference center (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an onsite restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.

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Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annabelle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

I wish that I could rate 5 stars…
I would have provided full stars if the cleanliness didn’t let it down. On arrival, I went to run my child a bath and there was a pubic hair in the tub, so I checked the shower and a blatant pubic hair left on the cubicle floor, and finally there was what looked like a boot print on the base sheet on the bed. The staff were very quick to send someone to change the sheet. The customer service was second to none, everyone was extremely friendly and professional. It is a shame that those incidences occurred because beyond that my child and I enjoyed our stay.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hazel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night trip
Verified Hotels.com guest review

6/10 Good

Shaun, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Saturday night stay
Lovely hotel, nice and clean with very friendly staff, however if you're looking for a good nights sleep, don't expect this on a Saturday night as music was playing until at least 1am and the pillows are very uncomfy!
Rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terri, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Awful breakfast experience
Room fine, though gaps around the door meant we heard a lot of noise from the corridor. We were offered breakfast at check on, with a £5 discount if we pre-booked compared to buying on the morning. So we took it. Big mistake. The queue for a table was right across the reception area. We waited 15 minutes, even though there were plenty of used tables - so presumably a lack of staff to clear them. The final insult, on reaching the front of the queue - the staff had no record that we'd pre-paid and had to head off to reception to check... Not a great start to the day and if we hadn't prepaid we'd have gone elsewhere.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing as always!
Just amazing as always. Check in was so simple. The receptionist who checked me in was lovely and even when I requested a few things she done it no bother. Nothing was too much hassle for her. Used the spa the following day and the girls on the desk there were great as well. This is the 3rd time staying here and it has never let us down. We are already looking forward to our 4th stay.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Sean, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Grant, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.
Stephen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rhianne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great facilities and very friendly staff.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 2-night trip
Verified Hotels.com guest review