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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Point of interest
Bar (on property)
Indoor pool

Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property

Reviews

8.8 out of 10
Excellent

About this property

Hotel with spa, near Castle Keep
  • Bar
  • Connecting rooms available
  • 24/7 front desk

Explore the area

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • The Glasshouse
    ‪15 min walk‬
  • St. James' Park
    ‪15 min walk‬
  • Quayside
    ‪18 min walk‬
Indoor pool

Spa

Mineral House has 3 treatment rooms. The hotel's spa offers deep-tissue massages and hot stone massages. Types of treatments available include body scrubs, body wraps, facials, and manicures/pedicures. Other on-site facilities include a steam room, a sauna, and a hot tub.

Hot tub, steam room, body treatments, hot stone massages
Hot tub, steam room, body treatments, hot stone massages
What guests liked about the spa

The spa facilities were excellent, clean, modern, and a great way to relax after a long day.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (GBP 12 per night)
DONE

Other information

    • Smoke-free property

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an onsite restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.

Reviews

8.8 out of 10
Excellent

Reviews

8 out of 10 Very good

Very friendly, helpful staff throughout the hotel