Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Secrets Akumal Riviera Maya - Adults Only - All Inclusive

VIP Access

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Akumal Beach

9.2/10 Superb

1,004 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $686
Price available on 08/28/2022
Map
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
Main amenities
  • Daily housekeeping
  • Winery
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 spa tubs
  • Nightclub
  • Rooftop terrace
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Akumal Beach - 2 min walk
  • Half Moon Bay - 2 min drive
  • Xpu-ha Beach - 13 min drive
  • Dos Ojos Cenote - 19 min drive
  • Soliman Bay - 17 min drive
  • Tulum National Park - 15 min drive
  • Tulum Mayan Ruins - 25 min drive
  • Xplor Theme Park - 24 min drive
  • Xcaret Eco Theme Park - 28 min drive
  • Sian Ka'an Biosphere Reserve - 52 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26.1 miles/41.9 km
  • Airport shuttle (surcharge)

About this property

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just steps from Akumal Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Oceana, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a winery, and a nightclub. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Snorkeling
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 3 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Private indoor spa tub
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Individually-wrapped food options are available for breakfast and through room service.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Van, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jared, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

RUDE NEVER AGAIN HORRIBLE SERVICE..
I never leave a review but this trip definitely
Jessica, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice property, but service is not the best
The property is rather large, so plan on walking a long way to eat or go to shows. It's a very pretty walk through palm tree, iguanas, water features, etc., just bring comfy shoes. The entertainment staff were a lot of fun and pools are large with plenty of space to swim. The beach is nice and snorkeling is decent right at the property. (There is a "protected area" just off the property in Akumal {not related to Secrets} where you can snorkel to see the turtles, but because it's "protected" you have to pay a guide to swim out with you. I found this out while I was snorkeling on my own, and was run out by a woman on a kayak. Obvioulsy they just want your money.) Secrets doesn't take reservations for dinner, so you need to be flexible with your dinner choices. We tried to go to the French restaurant and were told it would be over an hour wait (at 9:30 and they are suppsed to be open until 11:00) and we should go somewhere else. Where they fall short is between what they promise on their website and what they tell you when you arrive and what actually happens. The promises start at the top of the company, but they do not trickle down to the people who are the ones to deliver. We paid the extra to be in the preferred club section which is supposed to have upgrades including mini bar. Our room was stocked with all the same bar items as our friends that weren't in preferred club. The only difference was we got one pack of M&M's and one small can of pringles. ;)
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The most amazing experience. Service, facilities, food 10/10
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Worth the trip
Ahmed, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Relaxing but with a good night life. Amazing walk-in snorkelling beach. Food was abundant and delicious. There was something for everyone, from a quiet pool to a party pool with bubbles and volleyball.
Sylvia Ann, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Such an awesome resort! Perfect for our anniversary. A big shout-out to the staff they were amazing!
Darren, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Coral, 5-night romance trip
Verified Expedia guest review