Gorillas City Centre Hotel

Photo gallery for Gorillas City Centre Hotel

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Deluxe Room, City View | Premium bedding, in-room safe, desk, free WiFi
Premier Twin Room, City View | Premium bedding, in-room safe, desk, free WiFi
Premier Twin Room, City View | Living area | Flat-screen TV
Premier Twin Room, City View | Premium bedding, in-room safe, desk, free WiFi

Overview of Gorillas City Centre Hotel

Gorillas City Centre Hotel

3.0 star property
3-star hotel in Kigali with restaurant and bar/lounge

8.2/10 Very good

22 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Bar
The price is CA $111
Price available on 11/01/2022
Map
Kigali, P.O. Box 1782, Kigali
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive
  • Airport shuttle (surcharge)

About this property

Gorillas City Centre Hotel

3-star hotel
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a terrace at Gorillas City Centre Hotel. The onsite restaurant, The Silverback, features local cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • Free self parking
  • Luggage storage, a front desk safe, and free newspapers
  • Multilingual staff, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give good marks for the dining options, breakfast, and helpful staff
Room features
All guestrooms at Gorillas City Centre Hotel offer perks such as premium bedding, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 1 PM - 7 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Silverback - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Wired Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

Children & extra beds

  • Airport shuttle service for children costs USD 20.00 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards.

Also known as

Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali

Frequently asked questions

Does Gorillas City Centre Hotel offer free cancellation for a full refund?
Yes, Gorillas City Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Gorillas City Centre Hotel?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Gorillas City Centre Hotel on 1 Nov 2022 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Gorillas City Centre Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gorillas City Centre Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Gorillas City Centre Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Gorillas City Centre Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Gorillas City Centre Hotel?
You can check in from 1 PM - 7 AM. Check-out time is noon.
What is there to do at Gorillas City Centre Hotel and nearby?
Gorillas City Centre Hotel has a garden.
Are there restaurants at or near Gorillas City Centre Hotel?
Yes, The Silverback offers local cuisine. Nearby restaurants include Khana Khazana Kiyovu (9-min walk), Fusion Restaurant (10-min walk), and Heaven Restaurant & Boutique Hotel (12-min walk).
What's the area around Gorillas City Centre Hotel like?
Gorillas City Centre Hotel is located a short 14-minute walk from Union Trade Center.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

7.9/10

Property conditions & facilities

8/10 Very good

Suwadu, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Frank, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel
Was a lower cost hotel in a very quiet city centre
Neil, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Highlights from a short stay
The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
3-night trip
Verified Expedia guest review

8/10 Very good

Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
1-night trip
Verified Expedia guest review

8/10 Very good

Very nice staff - hotel close to the city
This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
David, 5-night trip
Verified Expedia guest review