Park Hyatt Zanzibar

Photo gallery for Park Hyatt Zanzibar

Primary image
On the beach
On the beach
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Park Hyatt Zanzibar

Park Hyatt Zanzibar

5-star property
5-star beachfront hotel with spa, near Old Fort

9.4/10 Exceptional

178 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Shangani Street, Stone Town, Zanzibar Town
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 2 meeting rooms
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Stone Town

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 24 min drive
  • Airport shuttle (surcharge)

About this property

Park Hyatt Zanzibar

5-star luxury hotel in the heart of Stone Town
At Park Hyatt Zanzibar, you can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location. Indulge in a facial, a massage, and a body treatment at Anantara Spa, the onsite spa. The onsite local cuisine restaurant, Dinning Room, features ocean views and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor pool, concierge services, and a porter/bellhop
  • Tour/ticket assistance, express check-out, and wedding services
  • Guest reviews speak well of the central location and helpful staff
Room features
All guestrooms at Park Hyatt Zanzibar boast perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

What to do

  • On the beach
  • Golf lessons nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (1130 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Anantara Spa. Services include facials and body treatments. The spa is open daily.

Dining

Dinning Room - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Living Room - This bar overlooks the ocean.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: TZS 2321.34 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of TZS 70522 per person (roundtrip)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Park Hyatt Zanzibar Hotel
Park Hyatt Zanzibar
Park Hyatt Zanzibar Hotel
Park Hyatt Zanzibar Zanzibar Town
Park Hyatt Zanzibar Hotel Zanzibar Town

Frequently asked questions

Does Park Hyatt Zanzibar offer free cancellation for a full refund?
Yes, Park Hyatt Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Zanzibar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Zanzibar?
Yes, there's an outdoor pool.
Are pets allowed at Park Hyatt Zanzibar?
Sorry, pets aren't allowed.
Is parking offered on site at Park Hyatt Zanzibar?
Yes, there's free self parking.
Is airport shuttle service offered by Park Hyatt Zanzibar?
Yes, an airport shuttle is available. The charge is TZS 70522 per person roundtrip.
What are the check-in and check-out times at Park Hyatt Zanzibar?
You can check in from 3 PM - 11 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Park Hyatt Zanzibar and nearby?
Have fun with nearby activities like boat tours and scuba diving, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Park Hyatt Zanzibar also has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near Park Hyatt Zanzibar?
Yes, Dinning Room offers alfresco dining, local cuisine, and ocean views. Nearby restaurants include Baboo Beach Cafe (3-min walk), Cafe Miwa (3-min walk), and Stone Town Cafe (3-min walk).
Does Park Hyatt Zanzibar have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Zanzibar like?
Park Hyatt Zanzibar is on Shangani Beach in Stone Town, a short 5-minute walk from Old Fort and 6 minutes' walk from Forodhani Gardens. The local area is central and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.3/10

Staff & service

8.2/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Everyone was friendly and helpful.
Riann, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Stone Town
One of the best hotels I’ve ever stayed in anywhere. Excellent and attentive service from everyone at the hotel, decor and room were beautiful, amenities were top notch, best breakfast (varied daily). And an amazing view. Simply everything was amazing.
Lobby overlooking ocean
Exterior
Reception area
View from exterior
Mas-udah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superb. Everything here is top notch.
MODDY, 1-night trip
Verified Expedia guest review

6/10 Good

Good
It was good. However, it is critically important to pay attention to detail, proactively listen and address customers needs and make sure that the rooms are absolutely clean. There was some issues that I reported to the relevant folks; it was addressed but it should not have happened from the very beginning given this is a 5 star hotel. I stayed in many 5 star hotels and I would recommend to check best practices on how to improve service and accommodate customers of various kinds.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is a beautiful property with wonderful staff, food, and service.
Alma, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love this property. Whenever I am in zanzibar, this is the only hotel I stay in. Staff are very friendly and polite. The manager Bakari always goes out of his way to make the stay comfortable.
Zulfikar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly staffs. Very clean & the view from room is fantastic 👌 😀
Abubakr, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Amazing hotel!
Max A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was here for 9 nights. I had excellent service all around but one server stood out. Dawson provided me with phenomenal service and I was looking forward to him helping me throughout my stay
David, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joanna, 2-night family trip
Verified Hotels.com guest review