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Holiday Inn Resort Mazatlan, an IHG Hotel

Photo gallery for Holiday Inn Resort Mazatlan, an IHG Hotel

Exterior
On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers

Overview of Holiday Inn Resort Mazatlan, an IHG Hotel

Holiday Inn Resort Mazatlan, an IHG Hotel

3.5 star property
Beachfront hotel in Zona Dorada with outdoor pool and restaurant

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
Avenida Playa Gaviotas 220, Zona Dorada, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 4 min drive
  • Mazatlán Aquarium - 10 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive

Restaurants

  • Lucky B's - 2 min walk
  • Shrimp factory - 3 min walk
  • Zab Thai - 4 min walk
  • Panama - 5 min walk
  • Allegro Caffe - 6 min walk

About this property

Holiday Inn Resort Mazatlan, an IHG Hotel

At Holiday Inn Resort Mazatlan, an IHG Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus activities like snorkeling, surfing/body boarding, and parasailing are nearby. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering ocean views, Restaurante Concordia serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a snack bar/deli, and a terrace. The helpful staff and beach location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in from 3:00 PM - midnight and 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Golfing
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1765 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Concordia - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
La Vinata - This sports bar specializes in international cuisine. Happy hour is offered. Open daily.
El Vigia - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 9.25 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 250.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Mazatlan

Frequently asked questions

Does Holiday Inn Resort Mazatlan, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Mazatlan, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Mazatlan, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Resort Mazatlan, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn Resort Mazatlan, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Resort Mazatlan, an IHG Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes game viewing and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Holiday Inn Resort Mazatlan, an IHG Hotel?
Yes, Restaurante Concordia offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Shrimp factory (3-min walk), Zab Thai (4-min walk), and Panama (5-min walk).
Does Holiday Inn Resort Mazatlan, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Resort Mazatlan, an IHG Hotel like?
Holiday Inn Resort Mazatlan, an IHG Hotel is on Punta Camaron Beach in Zona Dorada, a short 16-minute walk from The Mazatlan Malecón and 2 minutes' walk from Sea Shell City Museum. Travelers say the area is central and good for shopping.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Alvaro, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The staff is super rude. They are a good hostess horrible service. I had to beg to get service. On a vacation
Lupe, 4-night family trip
Verified Expedia guest review

6/10 Good

The hotel looks dirty and very noisy
Manuel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing. Saul always takes great care of us.
Laura, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I love how friendly the staff was. Had a great experience, would recommend to family and friends.
Alejandra, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The room was very good in size. For my little family of 5. But kinda stingy with towels. But over all great service and staff was really friendly and helpful
Annette E, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was good, but the cleaning of the rooms could have beeb better. They never left clean towels, we had to call for towels each day
Clarisa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Second time we come and stay at this hotel and will be coming more often !! We love it here
Perla, 3-night family trip
Verified Expedia guest review