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Wynn Palace

Photo gallery for Wynn Palace

Fountain
Outdoor pool
Fountain Parlor Suite | Premium bedding, minibar, in-room safe, desk
14 restaurants, lunch, dinner served; Chinese cuisine
Gift shop

Overview of Wynn Palace

VIP Access

Wynn Palace

5.0 star property
Luxury hotel in Cotai with 14 restaurants and spa
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Avenida Da Nave Desportiva, Cotai
Main amenities
  • Daily housekeeping
  • 14 restaurants
  • Full-service spa
  • Free area shuttle
  • Free ferry terminal shuttle
  • Valet parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • Venetian Macao Casino - 2 min drive
  • City of Dreams - 2 min drive
  • Macau Fisherman's Wharf - 8 min drive
  • Lisboa Casino - 10 min drive
  • Ruins of St. Paul's Cathedral - 11 min drive

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive
  • Zhuhai (ZUH-Jinwan) - 50 min drive
  • Hong Kong International Airport (HKG) - 61 min drive
  • Free area shuttle
  • Free ferry terminal shuttle

Restaurants

  • Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 11 min walk
  • TDR - 4 min drive
  • Hiro Ramen - 4 min drive
  • Shake Shack Londoner Macao - 8 min walk
  • Red 8 紅8粥麵 - 4 min walk
Map

About this property

Wynn Palace

A great choice for a stay in Cotai, Wynn Palace is just 3.1 mi (5 km) from the airport. Guests can visit the spa to be pampered with massages, hydrotherapy, or mani/pedis, and SW Steakhouse, one of 14 restaurants, serves dinner. Fellow travelers say great things about the family-friendly amenities and overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 1706 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are required to present a valid arrival card issued during immigration clearance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MOP 750 per day)
  • Height restrictions apply for onsite parking

Transfers

  • Free ferry terminal shuttle

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 14 restaurants
  • 24-hour room service

Traveling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Built in 2016
  • ATM/banking
  • Garden
  • Swimming pool
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • Television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Dining

SW Steakhouse - This fine-dining restaurant serves dinner only. Reservations are required.
Wing Lei Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pronto - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Mizumi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Sweets - This café serves light fare only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for MOP 575.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs MOP 750 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.

Also known as

Wynn Palace Hotel Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel Cotai

Frequently asked questions

Does Wynn Palace offer free cancellation for a full refund?
Yes, Wynn Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wynn Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wynn Palace?
Yes, there's a pool.
Are pets allowed at Wynn Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Wynn Palace?
Yes. Valet parking costs MOP 750 per day.
What are the check-in and check-out times at Wynn Palace?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at Wynn Palace?
No, this hotel doesn't have a casino, but The Londoner Macao (4-min walk) and Hard Rock Casino (4-min walk) are both nearby.
What is there to do at Wynn Palace and nearby?
Wynn Palace has a spa and a garden.
Are there restaurants at or near Wynn Palace?
Yes, there are 14 onsite restaurants, featuring Chinese cuisine.
What's the area around Wynn Palace like?
Wynn Palace is a short 9-minute drive from Macau Intl. Airport (MFM) and 4 minutes' walk from The Londoner Macao.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher Peter, 1-night trip
Verified Expedia guest review

6/10 Good

Man Fai, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kuong Pou, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wynn Palace Macau a must if you want to spoil yourself and your family. Facilities are fantastic for a memorable and exclusive experience.
Rafael, 2-night family trip
Verified Expedia guest review

8/10 Very good

Overall experience was good. Got a free room upgrade and late check out as VIP access benefits. Staffs at registration and room service were great, very friendly and accommodating. Room was clean and big. However, not very happy with the service of a staff called Shawn 姜雙 at the cafe Sweets. He was extremely rude, unfriendly and unhelpful. He sounded like he just want to get rid of us when we were paying at the cashier! Also, I was shocked that this hotel doesn't accept Alipay Hong Kong but only accept Alipay China, while even most of the local restaurants accept Alipay Hong Kong. Additionally, this hotel doesn't offer shuttle to Hong Kong and Macau ferry pier, while this is a basic service by almost all of the casino resorts in Macau. From the fact that they offer shuttle to Border Gate and Hengqin Port but not Hong Kong Macau ferry pier, and also only accept Alipay China but not Alipay Hong Kong, it gives the impression that this hotel only welcome mainland Chinese but not Hong Kong travelers, which is very disappointing.
Sau Man Rosa, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wynn Palace is a beautiful property. And the food was good in the restaurants and prices to eat were reasonable. A plus, staff let me check-in at noon. Currently, Cotai Express, a shuttle service for casinos, is still not operating. Thus, long lines for taxis in Cotai.
Joe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay at Wynn Palace
The stay is great. The room is beautifully decorated and the service is 5-star
Kit Sang, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anabela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The second time I chose Wynn Palace as my little solo escape. I had such a great me time enjoying good view and excellent vibe. Still my first choice of my third escape will be.
1-night trip
Verified Hotels.com guest review