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All properties in Hilo, Hawaii, United States of America

Hilo Reeds Bay Hotel, Hilo

Beach hotel with outdoor pool, near Coconut Island Park

  • Free WiFi in lobby
From
$159 CAD

Image gallery

  • Hilo Reeds Bay Hotel, Hilo
  • Hilo Reeds Bay Hotel, Hilo
  • Outdoor Pool
  • Beach/Ocean View
  • Hilo Reeds Bay Hotel, Hilo
Hilo Reeds Bay Hotel, Hilo. Image 1 of 32
1 / 32Hilo Reeds Bay Hotel, Hilo
175 Banyan Drive, Hilo, 96720, HI, United States of America
7.4.Good.
  • I liked the convenient location and the pool. It is comfortable enough but it is…

    Mar. 10, 2020

  • This hotel is older but they are trying to up grade. It was clean and the staff were…

    Jan. 14, 2020

See all 556 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Easy parking
Walkable
Safe
  • Pool
  • Free WiFi
  • Kitchenette
  • Non-smoking

Property highlights

Main amenities

  • 50 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • In Keaukaha
  • Coconut Island Park - 8 min walk
  • Port of Hilo - 22 min walk
  • Hilo Farmers Market - 34 min walk
  • Hilo Shopping Center - 39 min walk
  • Mokupapapa Discovery Center - 40 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, 1 King Bed, Bay View
  • Deluxe Studio (1 King Bed)
  • Standard Studio (1 King Bed)
  • Deluxe Studio, 2 Double Beds
  • Studio, 2 Double Beds, Bay View
  • Standard Studio (2 Double Beds)

What’s around

Landmarks

  • In Keaukaha
  • Coconut Island Park - 8 min walk
  • Port of Hilo - 22 min walk
  • Hilo Farmers Market - 34 min walk
  • Hilo Shopping Center - 39 min walk
  • Mokupapapa Discovery Center - 40 min walk
  • University of Hawaii at Hilo - 2.8 mi / 4.5 km
  • Rainbow Falls - 3.6 mi / 5.8 km
  • Hawaii Tropical Botanical Garden - 7.8 mi / 12.6 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive
map
See on map
175 Banyan Drive, Hilo, 96720, HI, United States of America

At a glance

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees and policies for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool
  • Pool sun loungers

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1

Languages Spoken

  • English

In the room

Home comforts

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • Daily housekeeping

Fees & policies

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

State tax ID - W20358722

The guestrooms at this hotel are not accessible to wheelchairs at this time.

Also known as

  • Hilo Reeds Bay Hotel
  • Reeds Bay Hotel
  • Hilo Reeds Bay
  • Reeds Bay
  • Hilo Reeds Bay Hotel Hawaii
  • Hilo Reeds Bay Hotel Hilo
  • Hilo Reeds Bay Hotel Hotel
  • Hilo Reeds Bay Hotel Hotel Hilo

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hilo Reeds Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hilo Reeds Bay Hotel.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Coconut Grill (6-min walk), Ponds (7-min walk), and Ken's House of Pancakes (8-min walk).
  • Hilo Reeds Bay Hotel has an outdoor pool.
7.4.Good.
  • 8.0.Very Good

    We only dealt with the front desk staff on check-in and check-out. They were pleasant and good to deal with each time. The rooms are small and dated, but very clean. We just needed the room for an overnight stay so it met the needs. Not sure I would do an extended stay

    1 night family trip, Jan. 2, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    There is no elevator, the place looks not very professional. the room seems old.

    Hawaii, 1 night trip with friends, Dec. 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    We had a bayview room which amazing. Our views were the best in the house I’m sure. We watched the fish swimming from our window. The wifi wasn’t the best but when on the lanai, it worked just fine. The hotel is walking distance to many eating establishments which very handy. Not having aircon was a disadvantage but we did acclimate after the 2nd day and then it was OK. Fans were provided and that made it tolerable. We would stay again.

    Donna, 5 night romance trip, Nov. 12, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The property is very old and it needs updating. The furniture is worn out and looks dirty- I did not feel comfortable sitting in the sofa.The rooms smelt stale and had poor ventilation. The bathroom and sink was not very clean

    Presley, 1 night romance trip, Oct. 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Pretty cool place to stay to catch the early flight.

    MuYOwO, 1 night trip with friends, May 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good location

    Location is very good, closed to very beautiful park. Employees are very kind. Only issue is there is no air conditioner. But it is not too hot during the night since hotel is on shore line.

    LEIYING, 2 night family trip, May 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was very clean and the hotel is situated in a great location. We enjoyed our stay very much

    Sandra, 1 night romance trip, Apr. 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    Ocean view is excellent from our corner unit which has a large balcony and a big sliding patio style side window on the other side of the room. The problem are there are many tiny ants everywhere, they can be found on the wall, tables and chairs, so we make sure putting away the foods in the fridge and clean the furniture, counter top and table after eating. The other problem is the WiFi is very weak in the room and I needed to go down to the lobby for the better internet connection. Also although there is a coffee pot in the room, the hotel didn't supply coffee, I needed to ask for it from the front desk every morning. There is also no air conditioning in the room but luckily there is an electric standing fan in addition to a ceiling fan and because of our room is so close to the ocean, there is always a pleasant breeze passing through the big window and balcony.

    James, 3 night romance trip, Apr. 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    simple clean room

    There was a coffee maker but no coffee, tea and drinking water. I was disappointed about that but the room was very clean and towels were white. There were a big refrigerator and a microwave. The location was good. There was a beautiful park near the hotel. Every day we walked to the bay for swiming.

    Kazuyo, 3 night family trip, Mar. 29, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Old building, old lining, there are bugs as well make my wife screaming

    Jack, 2 night family trip, Mar. 20, 2019

    Verified Expedia guest review

See all 556 reviews