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Dolphin Bay Hotel

Photo gallery for Dolphin Bay Hotel

Superior Studio, 1 Queen Bed, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Family Apartment, 1 Bedroom, Kitchen | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Overview of Dolphin Bay Hotel

Dolphin Bay Hotel

2.5 star property
No-frills hotel in Hilo

8.8/10 Fabulous

416 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Refrigerator
  • Bathtub
The price is CA $230
Price available on 01/09/2023
333 Iliahi Street, Hilo, HI, 96720
Main amenities
  • Daily housekeeping
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Hilo Intl. Airport (ITO) - 13 min drive


  • Jackie Rey's Ohana Grill - 6 min walk
  • Bear's Coffee - 7 min walk
  • Makani’s Magic Pineapple Shack - 7 min walk
  • New Chiang Mai Thai Cuisine - 8 min walk
  • Moon and Turtle - 8 min walk

About this property

Dolphin Bay Hotel

Dolphin Bay Hotel is a great choice for a stay in Hilo. You'll have free perks like WiFi and self parking. Fellow travelers say good things about the helpful staff and breakfast.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms


  • Check-in time from 3:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender


  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

State tax ID - TA 095-227-9040-01

Also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Does Dolphin Bay Hotel offer free cancellation for a full refund?
Yes, Dolphin Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dolphin Bay Hotel?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Dolphin Bay Hotel on 9 Jan 2023 start from CA $230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dolphin Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dolphin Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dolphin Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Dolphin Bay Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dolphin Bay Hotel and nearby?
Dolphin Bay Hotel has a picnic area and a garden.
Are there restaurants at or near Dolphin Bay Hotel?
Yes. Nearby restaurants include Jackie Rey's Ohana Grill (6-min walk), Bear's Coffee (7-min walk), and Makani’s Magic Pineapple Shack (7-min walk).
Does Dolphin Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
What's the area around Dolphin Bay Hotel like?
Dolphin Bay Hotel is a short 1-minute walk from Hamakua Heritage Corridor and 7 minutes' walk from Kalakaua Park.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

james, 8-night business trip
Verified guest review

10/10 Exceptional

10/10 awesome!
Dolphin Bay Hotel was absolutely perfect for our family of 3! The room was spacious, it was so awesome to have a nicely appointed kitchen, and the coffee, fresh papaya, and homemade banana bread offered every morning really made us feel welcome and cared for. Every employee we met was warm and kind- from housekeeping to front desk- we just really felt at ease here. And they made our bed and switched out our towels every day- a rarity in this covid/post covid world. Cleanliness was top notch. Grounds are also stunning. Beautiful native plants everywhere. On a quiet street, we had no issue with noise at all. Tons of parking right out our door in the lot at the back. We loved being able to walk into the downtown Hilo shopping area- only a 5 min stroll! Anyway, such a great stay. You can really tell they want guests to have a nice time. We loved it.
Alicia, 3-night family trip
Verified guest review

10/10 Exceptional

2-night family trip
Verified guest review

10/10 Exceptional

Charming Hilo hotel
Nice lowkey hotel on a residential street in Hilo within easy walking of downtown with its shops and restaurants. The hotel has a very beautiful tropical garden in back next to a stream. It also has a very friendly hotel cat who walked right into our room when we arrived and spent much of her time with us when we were not out and about. Only negative was a shaky internet connection. My friends and I would definitely stay there again.
Reggie, 3-night trip with friends
Verified guest review

10/10 Exceptional

Sarah, 4-night family trip
Verified guest review

10/10 Exceptional

Retro cool, great location
Super retro cool place. I kinda felt like I stepped back into the 60/70s, including the classic plastic hotel room key fob. Everything with my room was in great condition (loved the full kitchen) and the garden planting in front and behind was really magnificent. The days I stayed were muggy and warm in Hilo but the mornings were lovely to grab a cup of coffee from the lobby and walk around the back garden or stand on the overlook in the breeze. Really appreciated the complimentary papaya and banana bread too. The only thing I didn't realize was no AC, but there was a good ceiling fan plus another wall mounted one and the windows did get a small cross breeze so it wasn't too bad during the day between walks around town (aided by quick shower). However I had no trouble feeling cool and comfortable at night. I would definitely stay here again. The staff were very friendly and the vibe was great. I really enjoy the independent operation and all the care for details. Also location was really convenient to walk to the farmers market, shops, museums, and restaurants.
James, 4-night trip
Verified guest review

8/10 Very good

The staff were excellent - Friendly, available, helpful and gave us the info we needed right at check-in. The location is on a quiet side-street walking distance from downtown Hilo. Be careful parking in the evening as cats like to lounge on the warm driveway. The rooms had ceiling fans and large windows... important since they were not air conditioned. Privacy was limited on the ground floor when the drapes were open for airflow. The wildlife in the area were quite vocal, but there were earplugs available in the room for sensitive guests. We enjoyed our stay, but travelers should be aware of the hotel's pros and cons, as it may not be perfect for everyone.
Joseph, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Mirza Gazanfar, 2-night trip
Verified guest review

8/10 Very good

warm friendly staff and lovely garden at the back. has a motel feel but is a comfortable place walking distance to downtown Hilo. i would stat again
Devdutt, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

We love this cute hotel! The place is so beautiful! The staff is super friendly and helpful! We may revisit soon!
Lily, 2-night romance trip
Verified Expedia guest review