See all properties
Save

Dolphin Bay Hotel

2.5 star property
No-frills hotel in Hilo

Choose dates to view prices

Dolphin Bay Hotel

Photo gallery for Dolphin Bay Hotel

Garden
Exterior
Family Apartment, 1 Bedroom, Kitchen
Fridge, microwave, stovetop, coffee/tea maker
Family Apartment, 1 Bedroom, Kitchen | Bathroom

Overview of Dolphin Bay Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free parking
  • Free WiFi
  • Laundry facilities
  • Non-smoking
Map
333 Iliahi Street, Hilo, HI, 96720
Main amenities
  • Daily housekeeping
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About this area

What's nearby

  • Port of Hilo - 9 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 13 min drive

Restaurants

  • McDonald's - 12 min walk
  • Kozmic Cones - 10 min walk
  • The Temple Bar - 7 min walk
  • Pineapples Island Fresh Cuisine - 12 min walk
  • Cafe Pesto - 12 min walk
Map

About this property

Dolphin Bay Hotel

Dolphin Bay Hotel is a great choice for a stay in Hilo. You'll have free perks like WiFi and self parking. Fellow travelers say good things about the overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
State tax ID - TA 095-227-9040-01

Also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Frequently asked questions

Does Dolphin Bay Hotel offer free cancellation for a full refund?
Yes, Dolphin Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dolphin Bay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dolphin Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dolphin Bay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Dolphin Bay Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dolphin Bay Hotel and nearby?
Dolphin Bay Hotel has a picnic area and a garden.
Does Dolphin Bay Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
What's the area around Dolphin Bay Hotel like?
Dolphin Bay Hotel is a short 7-minute walk from Kalakaua Park and 13 minutes' walk from Hilo Farmers Market.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We were only in Hilo for two nights but the beauty and wonder of the place, including our family studio at the Dolphin Bay had us longing for a longer stay. The room was perfect for 3 adults. The kitchenette was nicely stocked and everything was clean and comfortable. The grounds were beautiful and we enjoyed the banana bread and the papaya in the morning. We would definitely stay here again.
Julie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel had true Hawaiian feel to it. It was very roomy and had all the amenities we needed. The staff were super friendly and helpful. The family loved the fresh banana bread in the morning and the perfectly ripe papayas available in the lobby. The cats were even super friendly.
Thomas, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MASAMI, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robbin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jodine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dania, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was a good size for our family with a nice division between sleep and living when necessary. The kitchen was useful. Staff very friendly and accommodating
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

brian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

david, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was a beautiful family stay for a family of 5, all adults. The staff accomodated greatly giving us a large room, and the reception hospitality was attentive and personal. They had fresh whole papaya's set out in the morning with banana bread and coffee. The balcony was useable, and rooms had screens on windows for good airflow. They also had a small garden area to wander. Overall, this was an affordable, clean, accomodation...leaving pleasant memories!
Heather, 1-night family trip
Verified Expedia guest review