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The Castle at Swan Lake

3.5 star property
3.5-star Vernon hotel with restaurant
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The Castle at Swan Lake

Photo gallery for The Castle at Swan Lake

View from property
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
King Executive Suite
Reception

Overview of The Castle at Swan Lake

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
Main amenities
  • Weekly housekeeping
  • Restaurant
  • Seasonal outdoor pool
  • Spa tub
  • Business center
  • Terrace
  • Air conditioning
  • Garden
  • Arcade/game room
  • Computer station
  • Vending machine
  • Laundry service
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About this area

What's nearby

  • Okanagan Lake - 11 min drive
  • Silver Star Mountain Resort - 27 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • Fresh Lemon Grass Vietnamese Restaurant - 7 min drive
  • Intermezzo Restaurant - 9 min drive
  • Little Tex - 8 min drive
  • Ricky's All Day Grill - Vernon - 7 min drive
  • Bamboo Beach Fusion Grille - 9 min drive
Map

About this property

The Castle at Swan Lake

Enjoy your visit to Vernon with a stay at The Castle at Swan Lake. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Property is located on a hill and guests with mobility issues may find accessibility limited.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 25

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • 13 stairs to reach property

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake offer free cancellation for a full refund?
Yes, The Castle at Swan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Castle at Swan Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Castle at Swan Lake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Castle at Swan Lake?
Sorry, pets aren't allowed.
Is parking offered on site at The Castle at Swan Lake?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Castle at Swan Lake?
You can check in from 4 PM - 10:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Castle at Swan Lake and nearby?
The Castle at Swan Lake has a seasonal outdoor pool, a spa tub, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Castle at Swan Lake?
Yes, there's an onsite restaurant.
Does The Castle at Swan Lake have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Castle at Swan Lake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does The Castle at Swan Lake have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Castle at Swan Lake like?
The Castle at Swan Lake is a short 20-minute walk from Swan Lake and 7 minutes' walk from Splashdown Vernon.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jeremy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jenny, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay
The room was nice and large. The staff were friendly. Bed was a little firm but not too bad. The restaurant on site had excellent food. Everything was clean but we did let the front office know there was a small ant problem by the balcony door.
Kippi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan Clark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great loft rooms and lots of space. It is a bit out of town, but nice and quiet area and lots of fun at the Vernon Splashdown
Terence, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

lovely
Samaneh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent overall, small negatives are low water pressure shower head and bathroom sink is too high if you’re shorter than 5’3”.
Vahe, 1-night romance trip
Verified Expedia guest review