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The Castle at Swan Lake

Photo gallery for The Castle at Swan Lake

Front of property
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Overview of The Castle at Swan Lake

VIP Access

The Castle at Swan Lake

3.5 star property
3.5-star hotel in Vernon

9.2/10 Superb

950 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Refrigerator
The price is CA $159
Price available on 12/11/2022
Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
Main amenities
  • Weekly housekeeping
  • Seasonal outdoor pool
  • Business center
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Picnic area
  • Barbecue grills
For families
  • Children stay free
  • Kitchen
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Silver Star Mountain Resort - 27 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • Browns Socialhouse - 6 min drive
  • Blenz Coffee - 6 min drive
  • Fresh Lemongrass - 7 min drive
  • Wasabi Japanese Restaurant - 7 min drive
  • Bean to Cup - 7 min drive

About this property

The Castle at Swan Lake

Enjoy your visit to Vernon with a stay at The Castle at Swan Lake. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Property is located on a hill and guests with mobility issues may find accessibility limited.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 25

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake offer free cancellation for a full refund?
Yes, The Castle at Swan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Castle at Swan Lake?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at The Castle at Swan Lake on 11 Dec 2022 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Castle at Swan Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Castle at Swan Lake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Castle at Swan Lake?
Sorry, pets aren't allowed.
Is parking offered on site at The Castle at Swan Lake?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Castle at Swan Lake?
You can check in from 4 PM - 10:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at The Castle at Swan Lake and nearby?
The Castle at Swan Lake has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near The Castle at Swan Lake?
Yes. Nearby restaurants include Browns Socialhouse (4 mi), Blenz Coffee (4 mi), and Wasabi Japanese Restaurant (4.1 mi).
Does The Castle at Swan Lake have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Castle at Swan Lake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does The Castle at Swan Lake have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Castle at Swan Lake like?
The Castle at Swan Lake is a short 1-minute walk from Columbia Mountains and 20 minutes' walk from Swan Lake.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Katrina, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Longer Stay
We had an extended stay, to explore the Okanagan. I asked for a quiet room, and they delivered. It was so peaceful. The only downside was the bed wasn't comfortable and the kitchenette wasn't as well stocked as other places. There wasn't a salad bowl, or potato masher, but that's minor. We had a broom but no dust pan. There was a shortage of supplies like good tea, but they gave what they could. The hot tub was still open. It is very small but was nice. Just remember it is outdoors and uncovered. The location is handy, although don't fall for the recommendation to get into town by crossing the highway. Use the back road, Paradise Road. It is slower but safe. They are short staffed but we'd come back.
Dawn, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for a girls get-away
Had a girls weekend with family. We had a suite with kitchen, living room and fireplace. Queen bed in the loft and King bed and pull out sofa downstairs. Lots of room. Really enjoyed the stay.
Valerie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Latoya, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A very clean resort to spend a relaxing holiday
Lan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

Laurel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nicely appointed, great views, quiet even though close to the highway.
Elaine, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kimiko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I really like the hotel. This is my favorite hotel in Okanagan. Very comfortable and nice.
Elena, 2-night family trip
Verified Expedia guest review