Karisimbi Hotel

Photo gallery for Karisimbi Hotel

Primary image
Outdoor pool
Executive Suite | View from room
Standard Single Room | Premium bedding, minibar, in-room safe, desk
Deluxe Twin Room | Living area | Flat-screen TV

Overview of Karisimbi Hotel

Karisimbi Hotel

3.0 star property
3-star hotel in Kigali with 2 restaurants and outdoor pool

7.8/10 Good

11 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Air conditioning
  • Refrigerator
Map
KN41 Street, Kiyovu, Kigali, 3960
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

Getting around

  • Kigali (KGL-Kigali Intl.) - 23 min drive

About this property

Karisimbi Hotel

3-star hotel
Take advantage of free self-serve breakfast, a poolside bar, and a free daily manager's reception at Karisimbi Hotel. Enjoy international cuisine and more at the two onsite restaurants. In-room WiFi (surcharge) is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Self parking (surcharge), multilingual staff, and a front desk safe
  • Coffee/tea in the lobby, a 24-hour front desk, and barbecue grills
  • Luggage storage, tour/ticket assistance, and concierge services
  • Guest reviews say good things about the dining options, breakfast, and overall value
Room features
All 20 rooms include comforts such as premium bedding and furnished balconies, in addition to perks like air conditioning and bathrobes. Guest reviews say good things about the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and ceiling fans

Languages

Afrikaans, English, French, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Secured uncovered onsite self parking (USD 1500 per night)
  • Wheelchair-accessible parking on site
  • Onsite carport

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 5:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Afrikaans
  • English
  • French
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 2000 per stay (rates may vary)
  • Wired Internet access is available in guestrooms for USD 5000 per stay (rates may vary)
  • Laundry facilities are available for an extra charge of USD 7000 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 10000.0 per day
  • Rollaway beds are available for USD 9998 per day

Parking

  • Uncovered self parking costs USD 1500 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 100150433

Also known as

Karisimbi Hotel Kigali
Karisimbi Hotel
Karisimbi Kigali
Karisimbi Hotel Hotel
Karisimbi Hotel Kigali
Karisimbi Hotel Hotel Kigali

Frequently asked questions

Does Karisimbi Hotel offer free cancellation for a full refund?
Yes, Karisimbi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Karisimbi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Karisimbi Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Karisimbi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Karisimbi Hotel?
Yes. Self parking costs USD 1500 per night.
What are the check-in and check-out times at Karisimbi Hotel?
Check-in ends–anytime. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Karisimbi Hotel and nearby?
Karisimbi Hotel has an outdoor pool and a garden.
Are there restaurants at or near Karisimbi Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Khana Khazana Kiyovu (10-min walk), Fusion Restaurant (11-min walk), and Heaven Restaurant & Boutique Hotel (12-min walk).
Does Karisimbi Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Karisimbi Hotel like?
Karisimbi Hotel is located a short 15-minute walk from Union Trade Center.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

9.3/10

Staff & service

8.2/10

Property conditions & facilities

6/10 Good

Great shower
The staff were lovely but the hotel was showing its age and the carpets all smelled like they needed a really good clean - the air freshener sticks were not doing a good job of hiding it. The pool was out of action but the breakfast was fairly good. My room though was huge, the bed comfortable and likewise on the big side, and the shower was really really good - hot water and great pressure.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good...with some areas for improvement
This hotel is a basic 3 star property, ideally located just a stone’s throw from the downtown core. It is within walking distance of several restaurants. Wifi was reasonable and the rooms are well appointed with antique furnishings. The breakfast needs improvement - I was disappointed that they did not offer a buffet. The CityBlue hotel just a block away has one of the best buffets in the city with rooftop views, and it is CHEAPER than this hotel. So, the hotel should rethink their breakfast. The rooms are quite hot and stuffy, so make sure you get a room with air conditioning. That said, the A/C is only moderately effective, because the rooms have permanently open screened windows (I could not close them). Service, however, is wonderful. The staff do try to go above and beyond to make you feel welcome and at home!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had an amazing time at Karisimbi! Had a some slight confusion at check in and the front desk manager, Roger, was incredibly kind and gave us an upgrade. The rooms were very luxurious and big and an interesting mix of old styles and modern technology. The breakfast was very tasty and the waitress who served us every morning was so friendly and helpful. I would stay here again no doubt.
Jennifer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved Hotel Karasimbi!
The chef is fantastic, the staff is very sweet and solicitous, everything was wonderful!
Annalisa, 21-night business trip
Verified Hotels.com guest review

10/10 Exceptional

East Africa Tour
Really nice stay. Very friendly and helpful staff. Hotel not "downtown" but not a problem for us. It's a nice area with a few bars and restaurants (e.g. The Bistro and Sky Lounge).
Trevor, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Cost Effective Bed for a Night
Generally had no issues although the A/C didn't really cool the room. The room had direct vents to the outside that could not be closed, and it was facing a somewhat busy street, making the room a bit noisy and also limiting the effect of the A/C. The room did not have a desk to work at.
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

Nice place to stay
Karisimbi is good value for Money. Big and comfortable room. Centrally located in lovely Kigali. They have an ok restaurant in the house. Breakfast good. I would stay there again. The pool was closed for works, but that is probably ok again already.
eirik, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel avec un prix raisonable.
Agréable séjour.
Verified Hotels.com guest review

8/10 Very good

Nice hotel
ok but not more
Verified Hotels.com guest review