Heritage Inn Hotel & Convention Centre Cranbrook in Cranbrook: Reviews, Deals, and Hotel Rooms on Hotels.com

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Pet-friendly hotel with indoor pool, connected to the convention center, near Tamarack Centre

Overview
Rooms
Location
Amenities
Policies

Good

Property highlights

Pet-friendly

Pool

Free parking

Gym

Free WiFi

Air conditioning

803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

Main amenities

Daily housekeeping
Indoor pool
Breakfast available
Fitness center
Spa tub
Coffee shop/cafe
Conference center
6 meeting rooms
24-hour front desk
Coffee/tea in a common area
ATM/banking services
Vending machine

For families

Children stay free
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout drapes/curtains

Room options

Standard Room, 1 Queen Bed

25 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds

26 sq m
Sleeps 4
2 Queen Beds

Standard Room

Sleeps 2
1 King Bed

About this area

What's nearby

In a provincial park

Getting around

Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

Burger King - 3 min walk
Triple O's - 1 min walk
Denny's - 5 min walk
Taco Time - 6 min walk
MR MIKES SteakhouseCasual - 5 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other features include a fitness center and a spa tub.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

This information is provided by our partners.

At a glance

Hotel size

100 rooms

Arriving/Leaving

Check-in time from 4:00 PM - midnight
Minimum check-in age: 19
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free uncovered onsite self parking
Wheelchair-accessible parking on site

Other information

Designated smoking areas (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee shop
Coffee/tea in a common area

Traveling with children

Children stay free (see details)
Children's menu

What to do

Hiking/biking trails nearby
Ski area nearby

Working away

6 meeting rooms
Conference center

Services

24-hour front desk
Luggage storage
Wedding services

Facilities

ATM/banking
Fitness center
An indoor pool
Spa tub
Banquet hall

Accessibility

Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Towels

Stay connected

Desk
Free WiFi
Free local calls

Daily housekeeping

Special features

Dining

Skylight Cafe - This café serves breakfast only. A children's menu is available.

Fees & policies

Refundable deposits

Deposit: CAD 250 per stay

Optional extras

Buffet breakfast is offered for an extra charge of approximately CAD 0–1000000 per person

Renovations and closures

The following facilities or services will be unavailable from September 28 2023 to October 31 2023 (dates subject to change):

Dining venue(s)

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

Bar/lounge
Dining venue(s)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

Pool access available from 7 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Cranbrook Heritage Inn

Heritage Cranbrook

Heritage Inn

Heritage Inn Cranbrook

Heritage Hotel Cranbrook

Heritage Inn Hotel Cranbrook

Heritage Inn Hotel

Heritage Inn Hotel & Convention Centre Cranbrook Hotel

Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook

Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Heritage Inn Hotel & Convention Centre Cranbrook?

This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.

Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?

You can check in from 4:00 PM - midnight. Check-out time is 11 AM.

Is there an onsite casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.

What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness center.

What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?

Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 18-minute walk from Cranbrook History Centre and 10 minutes' walk from Tamarack Centre.

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness