Hotel Fenix Beach Cartagena

Photo gallery for Hotel Fenix Beach Cartagena

Primary image
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Outdoor pool

Overview of Hotel Fenix Beach Cartagena

Hotel Fenix Beach Cartagena

3.0 star property
Cartagena beachfront hotel with outdoor pool and restaurant

8.8/10 Fabulous

134 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Swim-up bar
For families
  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Cartagena de Indias Convention Center - 29 min drive
  • Ayala Center - 29 min drive
  • Clock Tower - 31 min drive
  • Bocagrande Beach - 41 min drive
  • Blanca Beach - 77 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 38 min drive
  • Area shuttle (surcharge)

About this property

Hotel Fenix Beach Cartagena

Transformed 3-star hotel by the ocean, renovated in 2017
Consider a stay at Hotel Fenix Beach Cartagena and take advantage of free full breakfast, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The onsite local cuisine restaurant features ocean views and light fare. Enjoy onsite activities like boat tours, ecotours, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • An outdoor pool with a swim-up bar
  • An area shuttle, an area shuttle, and a TV in the lobby
  • Luggage storage, concierge services, and a 24-hour front desk
  • Water sports equipment, multilingual staff, and wedding services
  • Guest reviews give good marks for the dining options, breakfast, and beach locale
Room features
All 16 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception

Traveling with children

  • Children stay free

What to do

  • On the beach
  • Ecotours
  • Kayaking
  • Boat tours
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Spa services

Accessibility

  • In-room accessibility
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Dining

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Administrative fee: COP 6000 per person, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 30000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?
Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Fenix Beach Cartagena?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 3 Oct 2022 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Fenix Beach Cartagena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Fenix Beach Cartagena?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Fenix Beach Cartagena?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of COP 30000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Fenix Beach Cartagena?
Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.
What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Fenix Beach Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.
What is there to do at Hotel Fenix Beach Cartagena and nearby?
Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include beach cabanas and spa services. Hotel Fenix Beach Cartagena also has a garden.
Are there restaurants at or near Hotel Fenix Beach Cartagena?
Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change).
Does Hotel Fenix Beach Cartagena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Fenix Beach Cartagena like?
Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Amazing place - great staff ! The girl in charge of public relations was amazing ! And Alex is a true gentleman! I highly recommend this beautiful place ! Great food
brian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a very unique Mother's day with my 90 yrs old mom, the only thing, they took forever to served dinner.
Oscar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property is well maintained, and the staff has been welcoming since you stepped out of the boat. The rooms are excellent, and the food is okay. The most important thing is people Angela and Anuar were the partners in Fénix. Thanks to them we had an awesome time at Fénix Hotel.
Juan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a great time at Fenix Beach! The property is well maintained. Lovely settings! But we wished the food were better. Hope to come back there one day!
Victoria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place! Can’t say enough. I will definitely be back
Marcela, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

An experience by itself!!!
It is a very quiet place to relax. A place where dogs and cats are treated with love and respect!!
Miguel, 1-night trip
Verified Hotels.com guest review

6/10 Good

This place was amazing. The location was beautiful. Had a largest beach space from other hotels near by, relax and chill atmosphere. The rooms were comfortable with AC units that worked well. Food was fresh and delicious. The biggest complaint was that Saturday night they decided to have an electronic DJ all night. I came with my family which included my parents who are in their late 60s and they did not appreciate the music at all. We were told the music would stop at 2am so we were looking forward for that hour to arrive, however it never did. The music went on until 6:30 am and the bass was so loud no one in my group could sleep. The next night we were so ready for a good nights sleep, however another DJ decided to put on loud bass music Sunday night until 3am. 2 nights of no sleep out of our 4 night stay was exhausting. We were ready to leave to be able to get some rest. Again this place is amazing apart from the unfortunately bad electronic music. The other thing was the type of people this party brought. There were people super drugged up, and both my sister and friend had someone try to steal their wallets from them. Other than the party we felt safe the whole time. I also would have liked for there to be access to potable water for the guests. All they had was over priced glass bottles of water. They should provide filtered water for guests to refill water bottles to stay hydrated.
Missy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Always a great time to visit Fenix
william, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 6-night trip
Verified Expedia guest review

6/10 Good

Multiple items from menu not available. Staff were really nice
Valentina, 2-night romance trip
Verified Expedia guest review