2/10 Poor
27 Jun 2022
HORRIBLE EXPERIENCE! AVOID. Please Read Reviews Prior to Booking. I suggest reading the Paragraph Long reviews other people have placed on the booking sites because they are Accurate with the description of the Horrible Experience of this Place. Where do I Begin with the Nightmare-ish experience of this Place.1. Rude Managerial Staff 2. Poor Communication 3. Money Hungry with all the Hidden Fees/ Misleading wordings for purchasing Traps
You need to have your own vehicle to get to places. Everything is Far! maybe about 10 -15 minutes walk restaurant/Beach. Managerial staff are Rude, they don't Explain anything, only asks you to scan QR code and sign receipts. NO explanation received that Tram ride comes only every Hour and ends 7PM;The need QR codes to get in and out of the Property. Managerial staff just take your payment Do not explain rules/policy.Dining options are Misleading "ALL Day Dining" does not mean ALL day, Read the timeframe for each. They give bracelets made out of Paper for dining, No explanation about it being waterproof and needed returned. We had excursion and swimming all day. Day Pass was only Valid for 1day but they wanted the paper bracelet returned. When we said we threw them away since it was wet and valid for 1 day. They wanted to charge us FULL PRICE of each day Pass for lost paper bracelet. Made out of Paper and in the Trash. Ridiculous! Please AVOID this Place: invest extra cash for a Better experience elsewhere!
Jhonalyn
Jhonalyn, 3-night trip with friends
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