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Royal Palm Suite Hotel

Photo gallery for Royal Palm Suite Hotel

Exterior
Outdoor pool
View from room
Business Suite, 2 Queen Beds | Living area | TV
Private kitchen

Overview of Royal Palm Suite Hotel

Royal Palm Suite Hotel

2.5 star property
Family-friendly Maraval hotel with 1 outdoor pools, connected to the convention center

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Airport transfer
  • Air conditioning
  • Bathtub
Map
7 Saddle Road, Maraval, Maraval, Trinidad
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • WiFi in the lobby
  • Children's pool
  • Pool bar
  • Room service
  • 5 coffee shops/cafes
  • Spa services
  • Babysitting
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Piarco Intl. Airport (POS) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Adam's Bagels - 3 min walk
  • Dianne Tea Shop - 11 min walk
  • Zazou Bistro Moderne - 11 min walk
  • Joseph's - 12 min walk
  • Twenty 2 Sports Bar - 12 min walk

About this property

Royal Palm Suite Hotel

A great choice for a stay in Maraval, Royal Palm Suite Hotel features a nightclub and offers an airport shuttle (available 24 hours) for USD 50.00 per vehicle. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 5 coffee shops/cafes, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 5 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

Working away

  • Business center
  • 3 meeting rooms
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1935
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Nightclub

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Refundable deposits

  • Deposit: USD 40.00 per stay

Optional extras

  • WiFi is available in guestrooms for USD 10.00 per day (rates may vary)
  • WiFi is available in public areas for USD 5.00 per day (rates may vary)
  • Full breakfast is offered for an extra charge of USD 12.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (roundtrip)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 25.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Royal Palm Suite Hotel Port of Spain
Royal Palm Suite Hotel
Royal Palm Suite Port of Spain
Royal Palm Suite
Royal Palm Suite Hotel Hotel
Royal Palm Suite Hotel Maraval
Royal Palm Suite Hotel Hotel Maraval

Frequently asked questions

Does Royal Palm Suite Hotel offer free cancellation for a full refund?
Yes, Royal Palm Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Palm Suite Hotel?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Palm Suite Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Palm Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Palm Suite Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Royal Palm Suite Hotel?
Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle roundtrip.
What are the check-in and check-out times at Royal Palm Suite Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Royal Palm Suite Hotel and nearby?
Royal Palm Suite Hotel has a nightclub, an outdoor pool, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Royal Palm Suite Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Dianne Tea Shop (11-min walk), Zazou Bistro Moderne (11-min walk), and Joseph's (12-min walk).
What's the area around Royal Palm Suite Hotel like?
Royal Palm Suite Hotel is a short 1-minute walk from Shops of Maraval and 20 minutes' walk from Ellerslie Plaza. Travelers say this hotel is in a good location.

Overall score and ratings

3.0

3.8/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.0/10

Property conditions & facilities

2/10 Poor

The rooms were not clean, basic facilities like toiletries were not readily available. It was pretty bad.
Rash, 5-night trip
Verified Expedia guest review

4/10 Fair

i liked that it as close to the main locations and hated everything else.
Linda, 7-night trip
Verified Orbitz guest review

2/10 Poor

7-night trip
Verified Expedia guest review

2/10 Poor

7-night trip
Verified Expedia guest review

4/10 Fair

Kristin, 4-night trip
Verified Hotels.com guest review

2/10 Poor

THE TOILET LEAKED THE WHOLE 5 DAYS, NEVER REPAIRED! TOWELS WERE BLEACHED-OUT WITH NO FACE-CLOTHS, ONLY BIG & SMALL TOWELS. THE WINDOWS COULD NOT FULLY CLOSE SO BUGS STAYED IN THE BATHROOM WHEN THE LIGHTS CAME ON. ONE NIGHT THE POWER WENT OUT 4X'S, THE LAST TIME BEING THE LONGEST-ABOUT 30MIN. THERE WAS NO STORMS. THE WEATHER WAS 75 DEGREES AT NIGHT. THERE WAS NO MICROWAVE ON THE PROPERTY TO WARM FOOD. IT WAS A HOTEL-NIGHTMARE
Verified Hotels.com guest review

2/10 Poor

Please don't do this to your customers.
I never complain about any of your hotels, but this was the worse really the worse experience I have ever had with Expedia. I paid $1,240.24 in advance. I did not sleep there one night. It was so terrible. You can check with the hotel and they will confirm you that I didn't sleep there. They probably sold the room again to someone else. I would put pressure on them to pay this back. Again. I'm not a complainer, but if you pay the amount $ 310.06 a night then you expect internet. NO. I had to pay $ 10,00 per day extra for the internet.
Jim, 6-night trip
Verified Expedia guest review

4/10 Fair

The only saving grace is the location.
Let's start with the ??? U.S./day/person internet charge for spotty internet. ??? TT deposit for a TV remote for a 19 inch, bad reception, 8 channel TV. The towels are old, discolored, and repaired with patches from older towels. No wash cloths (no I'm sorry, housekeeping did give me a cut up piece of towel to use as a wash cloth. Soap the size of a chocolate mint that the classy hotels put on your pillow. Pillows have old foam broken up inside for cushion. No microwave or fridge. Front desk staff will not let you use their microwave. No local phone service from the room. You can't even call the police or an ambulance. But they will let you use the desk phone in the lobby at ??? U.S./minute (quote when I called from my room), nope now it's ??? (50% more) U.S. per minute once I got to the desk. Everything is old and rusted. Sliding the chair on the floor in the room leaves rust stains on the floor. Good luck if your shower knobs work without sticking. Tub so old it can't get clean. Cloth shower curtains hold stains from the past guests. If you know what I paid per night, you would know it's price gouging at it's best (Expedia won't let me put the prices so I put question marks).
Nicole, 8-night trip
Verified Expedia guest review

2/10 Poor

The hotel was in bad condition.
expedia, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Not nice place
We stayed here because it was carnival and there was no other options. It is extremely overpriced for what it was. Basic does not cover it. its run down and unpleasant. You have been warned.
7-night trip
Verified Expedia guest review