Dukes The Palm, a Royal Hideaway Hotel

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Private beach, sun loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of Dukes The Palm, a Royal Hideaway Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
5-star beachfront hotel with outdoor pool, near Jumeirah Beach

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is CA $158
Price available on 08/24/2022
Map
Palm Jumeirah, Dubai, 120015
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 3 restaurants and 3 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 13 min drive
  • Jumeirah Beach - 12 min drive
  • The Walk - 8 min drive
  • Dubai Marina Mall - 11 min drive
  • Souk Madinat Jumeirah - 8 min drive
  • Ski Dubai - 11 min drive
  • Wild Wadi Water Park - 15 min drive
  • Burj Al Arab - 15 min drive
  • Ibn Battuta Mall - 10 min drive
  • Mall of the Emirates - 17 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 25 min drive
  • Al Maktoum Intl. Airport (DWC) - 32 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 41 min drive
  • Nakheel Mall Station - 9 min walk
  • Al Ittihad Park Station - 11 min walk
  • Palm Gateway Station - 28 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Dukes The Palm, a Royal Hideaway Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of The Walk. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and mani/pedis. Great British Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a marina, and a free kid's club. Fellow travelers say good things about the pool and helpful staff. The property is just a short walk to public transportation: Nakheel Mall Station is 9 minutes and Al Ittihad Park Station is 11 minutes.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 506 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Marina

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • Afrikaans
  • Arabic
  • Azerbaijani
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

Room amenities

Be entertained

  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 75 for adults and AED 75 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
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Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Dukes The Palm, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 24 Aug 2022 start from CA $158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dukes The Palm, a Royal Hideaway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dukes The Palm, a Royal Hideaway Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Dukes The Palm, a Royal Hideaway Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dukes The Palm, a Royal Hideaway Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dukes The Palm, a Royal Hideaway Hotel?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Dukes The Palm, a Royal Hideaway Hotel and nearby?
Have fun with nearby activities like skydiving and ziplining. Enjoy a swim in the indoor and outdoor pools after a day out and about. Dukes The Palm, a Royal Hideaway Hotel also has 3 bars, a private beach, and a health club, as well as an arcade and a garden.
Are there restaurants at or near Dukes The Palm, a Royal Hideaway Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include The Coffee Club (9-min walk), Lbn AlBahr (2.3 mi), and Miyabi Sushi & Bento - Palm Jumeirah (2.5 mi).
What's the area around Dukes The Palm, a Royal Hideaway Hotel like?
Dukes The Palm, a Royal Hideaway Hotel is located on the waterfront in Palm Jumeirah, a short 9-minute walk from Nakheel Mall Station and 6 minutes' walk from Nakheel Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Zeeshan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay
Wonderful Stay, Check in & out 10/10. Restaurant service 10/10, They have amazing buffet (dinner and breakfast).
Jennelyn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointment for a 5 star Hotel
The Rooms needs renovation and maintenance. We got a room and the AC was directly hitting the bed and you can’t control the fan speed so we ended switching off and on all night. Next day they send the technician but the main issue still exists so they offered to change the room we packed again all our staff then we waited for 2.5 hours to change the room. The staff in general are very nice and helpful The swimming pool is very nice but the total stay DID NOT FEELS LIKE 5 STAR HOTEL
Ousama, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place with great staff
Un buen hotel en una buena localización Habitaciones cómodas y en buen estado en general. Muy mejorable el aire acondicionado que es demasiado ruidoso y teniendo en cuenta que está puesto todo el día es molesto. El desayuno me ha parecido muy bueno. El bar de la piscina es externo, cosa que no me gusta; prefiero utilizar siempre servicios del hotel. Es la 3 o 4 vez que me hospedo en el hotel desde 2020 y para mi lo que hace excepcional al hotel es encontrar siempre a su mismo staff. Gracias a su staff el servicio es diferencial, especialmente por parte de Awfar y Akram. Espero la dirección cuide de ellos y los pueda volver a ver en mi próxima estancia.
JUAN RAMON, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel
Amazing staff hotel and all people that lives in that beautiful country
giubel, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Or Nimrod, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Choose this hotel if you want a 1 star experience
Rooms are in terrible condition. The sink in the bathroom barely drained. The carpet and furniture was stained. The pillows are really worn out and dirty. The A/C would not work have 2 hours, they had to move me to a different room. The poor experience continued with very slow service. Took over 30 minutes and 3 calls to get clean laundry returned. The restaurant doesn't is overpriced for the quality of food offered. Would not stay here again for sure. This advertised 5 star hotel was a 1 star experience and I never leave reviews.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
We had an amazing stay, breakfast buffet was great, private beach, infinity pool, etc. Maybe the only negative was that they "close" the beach too early. around 6:45pm when would be perfect for a swim.
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abegail, 1-night trip
Verified Hotels.com guest review