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Hotel Palace Galapagos

Photo gallery for Hotel Palace Galapagos

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Terrace/patio
In-room safe, laptop workspace, free WiFi
In-room safe, laptop workspace, free WiFi
In-room safe, laptop workspace, free WiFi

Overview of Hotel Palace Galapagos

Hotel Palace Galapagos

3.0 star property
Beaux Arts hotel with restaurant, near Malecon

9.6/10 Exceptional

69 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
The price is CA $166
Price available on 08/16/2022
Map
Petrel 466 and Floereana, Puerto Ayora, 200102
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Beach towels
  • Beach shuttle
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Microwave
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Galapagos National Park - 1 min walk

Getting around

  • Isla Baltra (GPS-Seymour) - 52 min drive
  • Beach shuttle (surcharge)
Map

About this property

Hotel Palace Galapagos

Hotel Palace Galapagos puts you 0.1 mi (0.1 km) from Galapagos National Park. Guests looking to stay active can check out the nearby hiking/biking trails and scuba diving, and free perks include WiFi, wired Internet, and continental breakfast daily between 6:30 AM and 9 AM. A snack bar/deli and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and central location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Library

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.9/10

Staff & service

8.5/10

Amenities

9.5/10

Property conditions & facilities
Write a review

10/10 Exceptional

The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Really great place to stay, has all the comforts and cleanliness you could hope for! We will for sure come back next time we’re in Santa Cruz.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jose was excellent, he helped us get taxis, accomodated us for early breakfast, answered numerous questions. We were able to walk to restaurants, but were not in the hustle of the main tourist section. I highly recommend this hotel
Denise, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely hotel, located close to the Charles Darwin Centre. Jose took great pride in personally serving freshly prepared breakfast to his guests. We could avail of free water in the foyer to refill our bottles. We were not very comfortable with the lack of privacy using the bathroom .... in our room, (Iguana) the bathroom wasn't a separate room to the bedroom
Mary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was very well maintained with good service, centrally. It is a few blocks from the Main Street which made for a quiet stay.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walking distance, a few blocks, from many very good restaurants and activity centers. Quite neighborhood.
Robert, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great small hotel
The hotel has been remodeled and it is nicely done. Front desk Jose is awesome.
James Allen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We highly recommend staying at this property for the charm, cleanliness, central location and, most importantly, the excellent hospitality. Our visit to Santa Cruz would not have been complete if we stayed anywhere else. Jose Miguel went over-and-beyond to ensure that we had the best possible time: custom-tailoring breakfast time our schedule and dietary needs, offering free bikes to ride around town, calling taxis personally on his WhatsApp. Truly, we are thankful to Jose Miguel and the team at Hotel Palace Galapagos.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A really lovely experience
The hotel is a lovely small hotel, conveniently located and our room was very comfortable. But the best part about the hotel is the wonderful service- from the time we arrived and the way we were warmly greeted we were made to feel special throughout our stay- right until the time we were put into a cab for our trip to the airport. We would highly recommend this hotel.
Jed, 3-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review