Guests
All properties in Kuantan, Pahang, Malaysia

Rocana Hotel, Kuantan

Kuantan hotel in city center

  • Free WiFi and free parking
From
$50 CAD

Image gallery

  • Outdoor Dining
  • Outdoor Dining
  • Deluxe Room, 1 King Bed - Bathroom
  • Exterior
  • Outdoor Dining
Outdoor Dining. Image 1 of 23
1 / 23Outdoor Dining
B2-B10 Lorong Tun Ismail 8, Kuantan, 25000, Pahang, Malaysia
8.0.Very Good.
  • I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent…

    Aug. 9, 2021

  • Excellence services by Rocana Hotel staff

    Mar. 26, 2021

See all 43 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 87 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping
  • Coffee/tea maker

What’s around

  • Heart of Kuantan
  • Darul Makmur Stadium - 14 min walk
  • Heroes Museum - 17 min walk
  • Wan Fo Tien Temple - 37 min walk
  • Gelora Park - 38 min walk
  • Taman Teruntum Mini Zoo - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior King Room
  • Deluxe Room, 1 King Bed
  • Superior Twin Room

What’s around

Landmarks

  • Heart of Kuantan
  • Darul Makmur Stadium - 14 min walk
  • Heroes Museum - 17 min walk
  • Wan Fo Tien Temple - 37 min walk
  • Gelora Park - 38 min walk
  • Taman Teruntum Mini Zoo - 3 mi / 4.9 km
  • Teluk Cempedak Beach - 3.5 mi / 5.6 km
  • Telok Batu Sadin - 4 mi / 6.5 km
  • Pulau Tanjung Putus - 4.7 mi / 7.6 km
  • Bukit Jelutung - 6.5 mi / 10.4 km
  • Bukit Tanjung Putus - 8 mi / 12.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive
map
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B2-B10 Lorong Tun Ismail 8, Kuantan, 25000, Pahang, Malaysia

At a glance

Hotel size

  • This hotel has 87 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 12 for children (approximately)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa and Mastercard.

Also known as

  • Rocana Hotel Kuantan
  • Rocana Hotel
  • Rocana Kuantan
  • Rocana
  • Rocana Hotel Hotel
  • Rocana Hotel Kuantan
  • Rocana Hotel Hotel Kuantan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Rocana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Sara Thai Kitchen (7-min walk), Black Canyon Coffee (8-min walk), and Hai Tian (10-min walk).
8.0.Very Good.
  • 8.0.Very Good

    This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.

    1 night business trip, Feb. 25, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great Value, Excellent Hotel

    Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.

    Siti Nor Suzana, 2 night family trip, Dec. 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Well maintained room except for the air condition unit which froze and ice droplets falling down.

    Chee Meng, 1 night business trip, Dec. 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Limited parking space.

    2 night business trip, Aug. 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong

    Paul, 1 night business trip, Jun. 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Value for money

    Value for money at a convenient location. The room is spacious with adequate amenities. Breakfast spread was lovely too.

    Zohrab, 1 night business trip, Mar. 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel is located in an ideal location - walking distance to mall and shops, pretty clean. Only disappointment was that we could hear conversation/noise from next rooms. It can be quite scary if you wake up middle of night to the loo and hear these voices.

    Vn, 1 night trip, Dec. 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    happy with breakfast

    Good location and service

    Dharma, 3 night business trip, Nov. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to Kuantan City Mall. Easy to get Grab. Dinner no problem For breakfast, l would prefer my noodles to be served at least warm.

    2 night romance trip, Oct. 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Kuantan 1st trip

    Gladys, 3 night romance trip, Aug. 4, 2019

    Verified Hotels.com guest review

See all 43 reviews