Hotel RL Baltimore Inner Harbor, Baltimore

We returned to the Baltimore Inner Harbor to celebrate our 15th wedding anniversary. Although Valet parking was offered the price was excessive at $32. The onsite restaurant where we had hope to have a quite romantic dinner was at best minimalistic with very few menu items more geared for snacks and The lounge and restaurant was what appeared to be part of the extended lobby; certainly not a place for a quite romantic dinner like we expected. The room provided empty cups to take to the "restaurant" for a free coffee but only if one spent a long time joining the RL rewards program. The room was comfortable and the bathroom large and spa like but other than that the stay was somewhat disappointing.

We stayed for a conference at the Baltimore Convention Centre - the hotel was a quick 7-10minute walk away. The hotel itself is great. The decor is very modern and chic. The staff are absolutely wonderful. I would definitely stay here again.

It's clear the Hotel RL is still a work in progress. It's really hard to find the "check in" desk (which is really just a small area in the corner near a closet) and the staff seem to be more idle than helpful (you have to ask them for things, they don't seek to help you). However, what's been done so far shows promise. The rooms are large and nicely decorated in a minimal, modern style. The lobby is appealing to style fanatics like myself. The cafe looks great and is a wonderful place to get work done. The wifi is very fact. That said, the hotel needs work. The rooms have coffee cups but no coffee makers or options to make hot water for tea. The bathroom doors have a massive gap around the frame so if you're staying with friends, you might want to play some music on your phone if you're awkward with bathroom noises. Also, it's pretty easy to see INTO the bathroom even if the door is closed. The hotel also doesn't warn you about construction. When I booked, they neglected to say I would be woken up by construction vehicles making VERY loud noises in the morning. The Hotel RL needs a lot of staff training, a lot of updating on their website, and they need to check in with OTAs so the information listed for the hotel is accurate (which it is not).

Great place to stay. Excellent customer service. 5 stars for Chianti at the front desk! (Also the woman that checked us in but I can’t remember her name)

Amazing stay!! Very appeasing to the eye. Clean, comfy room and bed. Upscale and modern. Bed somewhat firm so my arm went numb in middle of night and I had to reposition and fall immediately back to sleep. Free coffee in am. Nice gym facilities. Huge flatscreen TV. Will stay again. Kionte @ front desk was fabulous with over the top service.