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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Hotel Kristal, Jakarta

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430, Indonesia

4-star hotel with spa, near Pondok Indah Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
  • Collect stampsYou can collect™ Rewards stamps here
  • Property is well maintained. Rooms are spacious and clean. Staffs are friendly. Good…Feb. 25, 2019
  • Property has character, old but well maintained and upgraded. Room is very spacious and…Feb. 23, 2019

Hotel Kristal, Jakarta

from $55 CAD
  • Studio Suite
  • Two Bedroom Deluxe
  • Three Bedroom Deluxe
  • Superior Suite, 2 Bedrooms (Room Only)
  • Superior Suite, 2 Bedrooms (With Breakfast)
  • Superior Suite, 3 Bedrooms (Room Only)
  • Superior Suite, 3 Bedrooms (With Breakfast)
  • Deluxe Double Room, 1 Bedroom, City View

What’s around Hotel Kristal, Jakarta


  • In a regional park
  • Pondok Indah Mall - 2.6 mi / 4.1 km
  • Blok M Square - 3.2 mi / 5.2 km
  • Ragunan Zoo - 4.2 mi / 6.7 km
  • Kidzania - 5.4 mi / 8.7 km
  • Kota Kasablanka Mall - 7.7 mi / 12.4 km
  • Taman Mini Indonesia Indah - 7.8 mi / 12.6 km
  • Grand Indonesia - 8.8 mi / 14.1 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 27 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 29 min drive
  • Pondok Betung Station - 6 min drive
  • Jakarta Kebayoran Station - 7 min drive
  • Pondok Ranji Station - 7 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis on site
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 21
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Number of living rooms 1
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Life Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 15 years old are not allowed in the spa.


The Kafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Satu Lagi Bar - This sports bar specializes in international cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

The Deli - This coffee shop specializes in international cuisine and serves light fare only. Open daily.

Hotel Kristal, Jakarta’s small print

Also known as

  • Hotel Kristal Jakarta
  • Hotel Kristal
  • Kristal Jakarta
  • Kristal Hotel Jakarta
  • Hotel Kristal Hotel
  • Hotel Kristal Jakarta
  • Hotel Kristal Hotel Jakarta


  • Pool access available from 6:00 AM to 8:00 PM.
  • Guests under 15 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Optional extras

    Rollaway beds are available for IDR 350000.0 per night

    Buffet breakfast is offered for an extra charge of IDR 211750 for adults and IDR 150000 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle. Maximum occupancy 4

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Kristal, Jakarta

    • Does Hotel Kristal offer free cancellation for a full refund?
      Yes, Hotel Kristal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Hotel Kristal?
      Yes, there's free self parking.
    • Is there a pool at Hotel Kristal?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
    • Are pets allowed at Hotel Kristal?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Hotel Kristal?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Hotel Kristal?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Hotel Kristal?
      Yes, a shuttle from the airport to the hotel is available. The charge is IDR 500000 per vehicle.
    • What is there to do near Hotel Kristal?
      Recommended spots to visit include Pondok Indah Mall (2.6 mi) and Blok M Square (3.2 mi), along with Ragunan Zoo (4.2 mi) and Kidzania (5.4 mi).

    Recent reviews

    Very Good 8.4 From 115 reviews

    Very Good 8.0
    Great place.
    Lance, id1 night trip
    Exceptional 10.0
    Clean and Convenient for South Jakarta
    The hotel has done a lot to improve - better-cleaned rooms, towels and services. Well done! Only the hotel still bears an old and slightly worn-down look but for someone looking for the convenience of being in the Pondok Indah area, this is a good place
    Arjun Surendra, sg4 night business trip
    Poor 2.0
    I was very disappointed with this hotel. My friends and I selected it due to its pool bar. However, upon arrival we were informed that the pool bar was permanently closed - very misleading and deceiving. Furthermore, I accidentally left my bathers at the hotel and returned the following day to retrieve them. I was disgusted that the hotel receptionist said on the phone that the bathers were owned by a “wanita yang gemuk”. Little did she know was that I can understand Bahasa and was aware of what she said. Very disappointing with both the closed pool bar and the offensive comment that was made about me by the receptionist. Would not recommend!
    au1 night trip with friends
    Exceptional 10.0
    Home Away from Home
    Staff always goes out of their way to help with problems, only traffic around that Area is horrible in afternoon due to International School nearby. Room Service could act faster and food should be HOT when arrive, often it is sadly cool or cold.
    Robert Lothar, hk5 night business trip
    Good 6.0
    Expected more
    The Hotel is not in a good condition. The facilities at the swimming pool is not operational I.e. the swimming pool bar. The breakfast is to expensive for the quality of the food To expensive for what you get
    Jan, za1 night business trip
    Exceptional 10.0
    Good place
    Great locale, if you need to be near Jakarta Intercultural School. Right next to a Starbucks, and a market. Not right near any malls, but almost all you need on site: restaurant, bar, barber, big pool, fitness center, trainers, 24-hour room service, taxis ready and waiting, good security, etc.
    John, us3 night trip
    Good 6.0
    Don't let the bug bites get you down!
    One word on the decor - DATED! Desperately needs a refresh. BUT the room is clean and the bed is divine! Mattress was firm, and the sheets were soft and clean. Best part of the stay. But don't sit on the chairs and sofa. Fabric has not been cleaned for ages evidenced by the dust mite bites that I had. But outside the room, the restaurant was nice and clean and airy. Food was pretty good. The swimming pool was really nice and the gym well stocked. Overall, it was a pleasant trip, bug bites notwithstanding!
    Ian, sg2 night trip
    Good 6.0
    Average hotel in a good location
    It's a fairly average place which is slowly getting worn down due to no major upgrades or renovations. Having said that the rooms are large, relatively clean and maintenance is average
    Arjun, sg3 night business trip
    Exceptional 10.0
    Good Hotel
    au3 night business trip
    Exceptional 10.0
    Service throughout the hotel was excellent. Hotel is very well maintained, and while a little far from city center, the area is very nice and relaxed (and more "green" than most of the rest of Jakarta). Overall a very pleasant place to stay, we extended our stay for several days and would happily stay there again.
    Adam, us1 night trip with friends

    Hotel Kristal, Jakarta

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