Radisson Hotel Santa Cruz

Photo gallery for Radisson Hotel Santa Cruz

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Overview of Radisson Hotel Santa Cruz

VIP Access

Radisson Hotel Santa Cruz

5.0 star property
Luxury hotel with golf course, connected to the convention center, near Ventura Mall

8.8/10 Fabulous

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenida Segunda 4, Santa Cruz
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Free supervised childcare
  • 24-hour fitness center
  • Sauna
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Spa services
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private spa tub
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Radisson Hotel Santa Cruz

In addition to a golf course and a rooftop terrace, Radisson Hotel Santa Cruz features an airport shuttle (available 24 hours) for USD 15 per vehicle. You can indulge in facials or aromatherapy, and ATY serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Free supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free supervised childcare/activities
  • Trampoline

What to do

  • Golf privileges
  • Access to nearby health club
  • Free bicycles nearby
  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2016
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 9 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Spa services
  • Golf clubhouse on site
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed

What to enjoy

  • Private spa tub
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

ATY - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Bolivia may be charged the national value-added tax (13%) upon check-out. Non-residents on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport along with the migration card they received upon arrival in the country at check-in.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (roundtrip, maximum occupancy 4)
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for USD 60 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Radisson Santa Cruz
Radisson Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel
Radisson Hotel Santa Cruz Santa Cruz
Radisson Hotel Santa Cruz Hotel Santa Cruz

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.1/10

Amenities

9.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Great experience! Great place to stay!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roberto, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Rene, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadía, canas cómoda, habitaciones limpias, deliciosa comida.
Gonzalo Javier, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly
Alvaro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Expedia guest review

8/10 Very good

Great hotel! Friendly staff! Thumbs up!!
1-night family trip
Verified Expedia guest review

8/10 Very good

We arrived late at night, and the valet was friendly and attentive. The room was okay. A/C was not prepared. As we entered an insect scurried away, and the walls had scuff marks. Not too bad, but not what I would expect from a high end establishment. We didn't have time to check out the pool, workout room, sauna, or other amenities. The breakfast was okay. The breakfast was complimentary, by the way, which was not indicated during reservation. Overall, it was a good experience but nothing spectacular.
1-night family trip
Verified Expedia guest review

4/10 Fair

Beautiful building, in special the pool area. Food and drinks were great in the restaurant. It is a new hotel and the lobby was very nice
2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review