The Old House Hotel & Spa in Courtenay: Reviews, Deals, and Hotel Rooms on Hotels.com

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Deluxe Studio, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

3.5-star Courtenay hotel with outdoor pool

9.0/10 Superb

928 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Pet-friendly

Free parking

Internet access

Air conditioning

1730 Riverside Lane, Courtenay, BC, V9N 8C7

Main amenities

Daily housekeeping
Outdoor pool
Fitness center
Spa tub
Spa services
Massage/treatment rooms
Business center
2 meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden

For families

Children stay free
Microwave
Private bathroom
Separate bathtub and shower
Television
Garden

Room options

About this area

What's nearby

On the riverwalk
Mount Washington Alpine Resort - 28 min drive

Getting around

Comox, BC (YQQ-Comox Valley) - 12 min drive
Campbell River, BC (YBL) - 31 min drive
Campbell River, BC (YHH-Campbell River Water Aerodrome) - 41 min drive
Quadra Island, BC (YQJ-April Point Seaplane Base) - 62 min drive
Powell River, BC (YPW) - 138 min drive
Powell River, BC (WPL-Powell Lake Seaplane Base) - 142 min drive
Mansons Landing, BC (YMU) - 178 min drive
Cortes Bay, BC (YCF-Cortes Island) - 23.1 miles/37.2 km

Restaurants

Tim Hortons - 13 min walk
Coffeelovebug - 18 min walk
Ace Brewing Company Ltd - 12 min walk
Ichiban Sushi Restaurant - 14 min walk
Golden Carriage Restaurant - 16 min walk

About this property

The Old House Hotel & Spa

Situated by the ocean, The Old House Hotel & Spa is a great choice for a stay in Courtenay. You can take a dip in the outdoor pool, then indulge in deep-tissue massages, body wraps, or aromatherapy. Other highlights at this eco-certified hotel include a fitness center, a spa tub, and a garden. Fellow travelers love the comfortable beds and comfortable guestrooms.

Languages

Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

79 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in time from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets allowed (2 per room)*
Service animals welcome
Specific rooms only*
Food and water bowls available

Internet

Free wired Internet access in public areas

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

Coffee/tea in a common area
Barbecue grills
Water dispenser

Traveling with children

Children stay free (see details)
Pool toys

What to do

Hiking/biking trails
Bicycle rentals nearby

Working away

Business center
2 meeting rooms
Computer station
Conference space (1150 square feet)

Services

24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Pool loungers

Facilities

2 buildings/towers
ATM/banking
Garden
Television in common areas
Fitness center
An outdoor pool
Spa services
Spa tub
Massage/treatment rooms
Banquet hall

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Coffee/tea maker
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Bed sheets provided

What to enjoy

Fireplace

Freshen up

Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Electrical adapters/chargers

Food and drink

Microwave
Toaster

Daily housekeeping
In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Resort fee: 2 percent of room rate

Resort fee inclusions:

Bicycle storage
Business center/computer access
Fitness center access
In-room coffee
In-room safe
Internet access (may be limited)
Parking
Pool access
Ski storage
Spa tub access

Renovations and closures

The property will be renovating from June 4 2023 to June 12 2023 (completion date subject to change). The following areas are affected:

Spa tub
Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

House Village

Old House Hotel

Old House Village

Old House Village Courtenay

Old House Village Hotel

Old House Village Hotel Courtenay

Old Village Hotel

Old Village House

Village Old House

Old House Village Hotel And Spa

Old House Hotel Courtenay

Old House Courtenay

The Old House & Spa Courtenay

The Old House Hotel & Spa Hotel

The Old House Hotel & Spa Courtenay

The Old House Hotel & Spa Hotel Courtenay

Frequently asked questions

Does The Old House Hotel & Spa offer free cancellation for a full refund?

Yes, The Old House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Old House Hotel & Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Old House Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at The Old House Hotel & Spa?

Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Old House Hotel & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at The Old House Hotel & Spa?

You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at The Old House Hotel & Spa and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. The Old House Hotel & Spa also has a fitness center and spa services, as well as a garden.

What's the area around The Old House Hotel & Spa like?

The Old House Hotel & Spa is a short 14-minute walk from Courtenay and District Museum and Paleontology Centre and 17 minutes' walk from Courtenay and District Memorial Outdoor Pool. Travelers say this hotel is in a good location.

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

23 May 2023

Great Family Stay

Very comfortable space for a family of 4. We loved being able to cook our own breakfast. The pool was great also.