Grandhotel AMBASSADOR National House

Photo gallery for Grandhotel AMBASSADOR National House

Primary image
Indoor pool
Indoor spa tub
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Grandhotel AMBASSADOR National House

Grandhotel AMBASSADOR National House

4.5 star property
Luxury hotel in Karlovy Vary with 2 bars/lounges and spa

8.6/10 Fabulous

245 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
The price is CA $97
Price available on 08/18/2022
Map
T. G. Masaryka 1088/24, Karlovy Vary, 36001
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Karlovy Vary

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 11 min drive
  • Karlovy Vary dolni n. Station - 6 min walk
  • Karlovy Vary-Dvory Station - 9 min drive
  • Karlovy Vary Station - 12 min walk

About this property

Grandhotel AMBASSADOR National House

A great choice for a stay in Karlovy Vary, Grandhotel AMBASSADOR National House features a nightclub and puts you just 4.7 mi (7.5 km) from the airport. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and Julius Zeyer serves regional cuisine. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a sauna. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Czech, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 4 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 9.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Czech
  • English
  • German
  • Russian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Julius Zeyer - This restaurant specializes in regional cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.5 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 11 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 9.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property accepts credit cards and cash.

Also known as

Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům Hotel Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Hotel Grandhotel AMBASSADOR - Národní Dům
Grandhotel AMBASSADOR Národní Dům Hotel
Grandhotel AMBASSADOR Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Karlovy Vary Grandhotel AMBASSADOR - Národní Dům Hotel
Grandhotel AMBASSADOR - Národní Dům Karlovy Vary
Grandhotel AMBASSADOR Národní Dům
Grandhotel AMBASSADOR National House Hotel
Grandhotel AMBASSADOR National House Karlovy Vary
Grandhotel AMBASSADOR National House Hotel Karlovy Vary

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

abdulwahab, 1-night trip
Verified Hotels.com guest review

2/10 Poor

TERRIBLE
Staff unavailable when calling reception !!!!!!! they don't even call back ! No coffee maker in the room and Breakfast don't start until 8 am!!!!!!!!!!!!!!!!!!!!!! we had to leave at 5:30 am to catch our Bus back to Prague and I did mention it to the reception guy ( with better English ) the day before ! on the darling morning of our departure , a female receptionist with bare understanding of English and perhaps worst Desk skills tells me that I OWE over 5200 Koruna ( total cost of our stay)!!!! Even after repeatedly mentioning to her that the amount have been paid MONTHS ago view Hotel.ca she kept pointing to the stupid bill that she printed and requesting the total amount ! I showed her my internet hotel.com bill history and told her that the amount has been paid and she then proceed by saying that the amount is for stay and Spa ( minimal English / just saying " you pay this amount & you used spa)!!!!!!! Frustrated , I told her that I was not going to wait all day for her to figure out her error and I had a bus to catch ( hoping she could understand ) and told her that I'm NOT going to repay her the money and left !!!!!!!! absolute disaster . DO NOT GO THERE !!!!!!!
Roksana, 2-night family trip
Verified Hotels.com guest review

6/10 Good

R Review
A nice enough property but the climate control in the room did not work, flat pillows, poor bedding, Wi-Fi did not work. It is a grand property they should invest a bit to ensure customers have a good night's sleep. Service and breakfast were good.
1-night trip
Verified Hotels.com guest review

8/10 Very good

BEZALEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARINE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice traditional hotel which is very charming, friendly staff,good breakfast
Jana, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend. The heating was not working properly in our room and we were offered no solution.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was great during our stay in this lovely hotel in the city center. Amazing location, professional staff and the building itself worth a visit.
Gianfranco, 3-night romance trip
Verified Expedia guest review

2/10 Poor

stinking old hotel.. long queue at reception.. no stay in future
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Totally recommended! Visit the hotel with my wife, my 20-month-old baby and my Chihuahua dog. They treated us super well, great detail to let us in before 2 pm, for our baby. Thank you very much!
LuisML, 2-night family trip
Verified Expedia guest review