Guests
All properties in Yamanouchi, Nagano (prefecture), Japan

Shibu Onsen KOKUYA, Yamanouchi

3-star Yamanouchi ryokan with 2 restaurants

  • Free WiFi and free parking
From
$359 CAD

Image gallery

  • Superior Japanese-Style Room with Open-Air Bath  - Guest Room
  • Superior Japanese-Style Room with Open-Air Bath  - Guest Room
  • Living Area
  • Living Area
  • Superior Japanese-Style Room with Open-Air Bath  - Guest Room
Superior Japanese-Style Room with Open-Air Bath - Guest Room. Image 1 of 51
1 / 51Superior Japanese-Style Room with Open-Air Bath - Guest Room
2200 Hirao, Yamanouchi, 381-0401, Shimotakai-gun, Japan
9.4.Exceptional.
  • "Shibu Onsen" is a quaint little town very close to the snow monkey park in Yamanouchi (…

    Oct. 30, 2019

  • Lovely and helpful staff. Extraordinary dinner and breakfast. Not to be missed. 🇯🇵

    Sep. 18, 2019

See all 28 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 19 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Hot springs
  • Breakfast available
  • Free train station pick-up

Feel at home

  • Refrigerator
  • Television
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Cable TV service

What’s around

  • Shibu - 1 min walk
  • Shibuyu Bridge - 2 min walk
  • Onsen-ji Temple - 5 min walk
  • Sake Storehouse and Museum - 5 min walk
  • Heiwakannon - 11 min walk
  • Baio-ji Temple - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Japanese-Style Room with Open-Air Bath
  • Superior Japanese-Style Room with Open-Air Bath
  • Standard Japanese-style Room with Open-Air Bath
  • Standard Japanese-Style Room with Shared Bathroom

Location

2200 Hirao, Yamanouchi, 381-0401, Shimotakai-gun, Japan
  • Shibu - 1 min walk
  • Shibuyu Bridge - 2 min walk
  • Onsen-ji Temple - 5 min walk

What’s around

Landmarks

  • Shibu - 1 min walk
  • Shibuyu Bridge - 2 min walk
  • Onsen-ji Temple - 5 min walk
  • Sake Storehouse and Museum - 5 min walk
  • Heiwakannon - 11 min walk
  • Baio-ji Temple - 16 min walk
  • Yudanaka Hot Spring - 17 min walk
  • Minzoku Shiryokan Gosetsu No Yakata - 20 min walk
  • Shiga Kogen Romance Museum - 20 min walk
  • Nishimiya Shrine - 20 min walk
  • Yumiya Shrine - 1.2 mi / 2 km

Getting around

  • Iiyama Station - 18 min drive
  • Nagano (QNG) - 31 min drive
  • Myokokogen station - 47 min drive
  • Yudanaka Station - 23 min walk
  • Free train station pick-up
  • Free train station drop-off

At a glance

Size

  • 19 rooms

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free train station shuttle*

Parking

  • Free uncovered onsite valet parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants

Services

  • Front desk (limited hours)
  • Luggage storage

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Shared bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

Dining

Tyoseian - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Yawaragi - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Destination fee: JPY 150 per person, per night. This fee does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2000 per person (approximately)

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

Also known as

  • Kokuya Hotel Yamanouchi
  • Shibu Onsen KOKUYA Yamanouchi
  • Shibu Onsen KOKUYA Ryokan Yamanouchi
  • Kokuya Hotel
  • Kokuya Yamanouchi
  • Kokuya
  • Shibu Onsen KOKUYA Inn
  • Shibu Onsen KOKUYA Yamanouchi
  • Shibu Onsen KOKUYA Ryokan

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Shibu Onsen KOKUYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 6:00 PM. Check-out time is 10:00 AM.
  • Yes, there are 2 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include きときと寿司 (4.5 mi), Pot (4.7 mi), and 蛍 (4.7 mi).
  • Onsite recreation at Shibu Onsen KOKUYA includes hot springs.
9.4.Exceptional.
  • 8.0.Very Good

    Great experience, amazing staff!

    Service was beyond expectation! They picked us up from the station even though we at last minute took a later train. The place is older and the rooms are small, but definitely an authentic experience. They also offer a shuttle to the snow monkey park and took our luggage to a cafe near the station for storage. All in all, would definitely recommend!

    1 night family trip, Dec. 19, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is a nice Ryokan style hotel, hot springs very close to snow monkey park, short train ride to nice sight seeing and cultural sites and great if you want to disconnect from normal day to day life

    Jorch001, 2 night trip with friends, Jan. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    such great service! the kaiseki meals are also phenomenal. this was our second time at Kokuya and will be back for sure. Note: the property is kind of a maze of stairs, so if you can't handle stairs, this might not be the place for you.

    2 night romance trip, Dec. 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Terrible Stay

    Very unhappy with our stay. We confirmed 3 times by email that we would be arriving early. We were told we couldn’t check in but that we could leave our bags and get key to local onsens. We showed up and no one was there. Lights out and a sign saying they would open at 3 pm. Then when we did checkin the room was dirty and dated. We paid for 5 futons and got two (one each). Floor was so hard.

    Danielle, 1 night trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful and historical ryokan - this place is incredible. Kokuya has been around for for hundred years and was passed down from generation to generation. You can tell there is a lot of love put into in keeping this traditional inn alive. The multiple hot baths available to guests make it a great and unique place to stay. The service was spot on. The meals were varied and delicious. The only point of feedback would be that some parts of the ryokan need to be updated. The carpet throughout the inn is quite worn and a place this expensive should look like it's worth the expense.

    1 night romance trip, Nov. 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The facilities were awesome. Dinner and breakfast were amazing as well as the staff and private onsen. Everything was very well coordinated including pick up from the train station, dinner and breakfast, and drop off at the Monkey Park. As a departing gift the staff also gave us a small lunch and some sweets to enjoy on our onward travels. A highlight of our vacation in Japan. Highly recommended.

    1 night romance trip, Nov. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful little city! We visited the snow monkeys from 3-5pm checked into the hotel and explored the city the following morning. Loved dinner, breakfast and all the hotsprings in the hotel available for private rentals as well.

    1 night family trip, Apr. 25, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great baths and great staff

    Staff were very welcoming and helpful throughout the stay. The onsen were a lot of fun. Would absolutely recommend a stay here.

    David, 2 night romance trip, Mar. 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Immersive Cultural Experience

    Whether you are a first-time or regular ryokan traveler, Kokuya sets the gold standard for comfort, relaxation, and personalized service. The advantages over the many other Shibu-onsen ryokans include its own nine (7 public, 2 private) onsen available to all guests, and some rooms with their own open air private baths for the ultimate bed-to-bath soaking. Add in impeccable "farm and stream to table" kaseki-style meals with attentive service just short of pampering, cozy tatami rooms, and strolling the narrow Shibu-onsen lanes in a yukata and geta (or slippers) for an immersive cultural experience. While there is free and ample wifi, you'll likely want to stow your cell phone and let the worries "back there" stay there while you explore discoveries of a more inner nature. Nearby are snow monkeys, sake brewery & art gallery, craft shops, and temples. What's not to love?

    Thomas, 2 night romance trip, Mar. 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely beautiful ryokan with beautiful staff. If you are hesitant to book the all inclusive dinner and breakfast , dont be and definitely do it! 11 courses of the most wonderful food and service. Worth every cent! Thankyou for a great japanese experience we wont forget.

    R, 1 night trip, Jan. 6, 2019

    Verified Expedia guest review

See all 28 reviews