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All properties in Ulaanbaatar, Mongolia

Shangri La Ulaanbaatar, Ulaanbaatar

Luxury hotel in Downtown Ulaanbaatar with 4 restaurants and spa

  • Free WiFi and free parking
From
$255 CAD

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Indoor Pool
  • Suite (Shangri-La) - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 46
1 / 46Terrace/Patio
19 Olympic Street, Ulaanbaatar, 14241, Mongolia
9.2.Superb.
  • It was a comfortable stay. The only issue we faced was slow delivery of room service.

    Aug. 24, 2021

  • The assistance service was good, fully operational at any time. Gym and swimming pool was…

    Jul. 15, 2020

See all 34 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 290 guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels

What’s around

  • In Downtown Ulaanbaatar
  • Embassy of Japan - 2 min walk
  • Ministry of Health - 4 min walk
  • Choijin Lama Monastery - 6 min walk
  • Ministry of Foreign Affairs - 6 min walk
  • Central Tower - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Horizon Club, Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds
  • Horizon Club, Room, 2 Single Beds
  • Executive Suite, 2 Single Beds
  • Premier Room, 1 King Bed
  • Premier Room, 2 Single Beds
  • Suite (Shangri-La)
  • Suite (Specialty)

Location

19 Olympic Street, Ulaanbaatar, 14241, Mongolia
  • In Downtown Ulaanbaatar
  • Embassy of Japan - 2 min walk
  • Ministry of Health - 4 min walk

What’s around

Landmarks

  • In Downtown Ulaanbaatar
  • Embassy of Japan - 2 min walk
  • Ministry of Health - 4 min walk
  • Choijin Lama Monastery - 6 min walk
  • Ministry of Foreign Affairs - 6 min walk
  • Central Tower - 7 min walk
  • Sükhbaatar Square - 8 min walk
  • Government Palace - 11 min walk
  • Chinggis Khan Statue - 11 min walk
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk
  • National Museum of Mongolia - 14 min walk

Getting around

  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.) - 28 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 51 min drive
  • Ulaanbaatar Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time noon-6:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 28449
  • Conference space size (meters) - 2643
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Mongolian
  • Russian
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Cafe Park - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Naadam - This bar specializes in Modern European cuisine and serves dinner only. Open daily.

Hutong - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Lobby Lounge - This lobby lounge specializes in fusion cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 45.00 per vehicle (roundtrip)

Pool, spa, and gym (if applicable)Pay at property

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, JCB International and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Shangri Ulaanbaatar Hotel
  • Shangri Ulaanbaatar
  • Shangri La Ulaanbaatar Hotel
  • Shangri La Ulaanbaatar Ulaanbaatar
  • Shangri La Ulaanbaatar Hotel Ulaanbaatar

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Shangri La Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - 6:00 AM. Check-out time is noon. Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Springs Hotel (3-min walk), Ayanchin Downtown restaurant (4-min walk), and Maggiano (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 45.00 per vehicle roundtrip.
  • Shangri La Ulaanbaatar has 2 bars and a spa, as well as an indoor pool and a steam room.
9.2.Superb.
  • 8.0.Very Good

    Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.

    7 night trip, Sep. 8, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.

    1 night family trip, Aug. 10, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Highly recommend it

    Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.

    Boldmaa, 4 night business trip, Jun. 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!

    Rachel, 2 night trip, Jun. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location, clean, friendly staff.

    Cheong, 2 night business trip, Mar. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property, amazing staff Possibly the most helpful, accommodating staff we’ve EVER encountered. FedEx delivery on Monday failed, so numerous staff members made phone calls & kept up with tracking. When departing Mongolia on Wed. morning, the hotel driver took us to FedEx office, then to cargo area at ULN. He went above & beyond as translator & negotiator, helped get our package & got us to our flight on time. Well done! Property is beautifully maintained with lovely public spaces. Deluxe room with king bed was spacious with lots of drawer & closet space and bathroom counter space. Climate control was iffy. Laundry service was reasonably priced & good quality. Impressively prompt service when calling housekeeping for additional clothes hangers and maintenance for a minor issue with television. Speaking of TV, they have a good selection of channels. Housekeeping service was exemplary. Cafe Park breakfast buffet featured nice variety of western & Asian dishes; very attentive service. Nadaam restaurant had generous portions but service was quite poor. Bartenders, however, were attentive so subsequent visits were to bar area only. Their Chinese restaurant, Hutong, was a special treat! Delicious Peking duck & fantastic service. Great central location for walking to shopping and sights. Overall, a wonderful place to spend five days/four nights and the warmth & kindness of the front desk staff and driver makes this one of our best hotel experiences ever!

    kat, 4 night trip, Oct. 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Love the fitness center..onsite Chinese restaurant was superb and the lounge on 21st floor was magnificent. The views from there was amazing. I would like to give a special thank you to Mr. Tatum Sharda. Whenever I needed special attention he was there. Thanks a million.

    7 night trip, Sep. 11, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    좋았습니다

    갈때마다 편한하고 좋았습니다.

    MUNGUNTUUL, 1 night business trip, Jan. 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    非常にいいホテルでした。

    1 night business trip, Dec. 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    全て最高でした。

    1 night business trip, May 6, 2019

    Verified Hotels.com guest review

See all 34 reviews