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All properties in Ocean City, Maryland, United States of America

Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Ocean City

Pet-friendly hotel with 1 indoor pools, connected to a shopping center, near Ocean City Boardwalk

  • Free continental breakfast, free WiFi, and free parking
From
$87 CAD

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  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Beach
  • Pool
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 39
1 / 39Standard Room - Guest Room
12552 Ocean Gateway, Ocean City, 21842, MD, United States of America
8.0.Very Good.
  • Breakfast options were great. Price point was good.

    Feb. 7, 2020

  • Very clean. Carpet in hallways stained. Staff was nice. Breakfast was excellent with so…

    Nov. 26, 2021

See all 289 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Shopping
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 84 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • Fitness center
  • Business center
  • Childcare

For families

  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In West Ocean City
  • Inlet Park - 44 min walk
  • Baja Amusements - 5 min walk
  • Wheels of Yesterday - 5 min walk
  • Grand Prix Amusements - 8 min walk
  • Tanger Outlet Center - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Mobility)
  • Standard Room, 1 King Bed, Accessible (HEARING)
  • Standard Room, 2 Queen Beds
  • Standard Room, Accessible (HEARING)
  • Suite, Accessible (HEARING)
  • Suite, 2 Queen Beds
  • Suite, 1 King Bed
  • Suite, Accessible (Hearing)
  • Suite, 1 Single Bed, Accessible
  • Room, 1 Single Bed, Accessible (Roll-In Shower)

What’s around

Landmarks

  • In West Ocean City
  • Inlet Park - 44 min walk
  • Baja Amusements - 5 min walk
  • Wheels of Yesterday - 5 min walk
  • Grand Prix Amusements - 8 min walk
  • Tanger Outlet Center - 8 min walk
  • Isle of Wight Bay - 14 min walk
  • Ocean City Harbor - 32 min walk
  • Ocean Bowl Skate Park - 37 min walk
  • Ripley's Believe It or Not Museum - 39 min walk
  • Jolly Roger at the Pier - 40 min walk

Getting around

  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 38 min drive
  • Ocean City, MD (OCE-Ocean City Municipal) - 5 min drive
  • Georgetown, DE (GED-Sussex County) - 46 min drive
map
See on map
12552 Ocean Gateway, Ocean City, 21842, MD, United States of America

At a glance

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free continental breakfast daily
  • Snack bar/deli

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Golfing on site

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Holiday Inn Express West Ocean City Hotel
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Express West Ocean City
  • Holiday Inn Express Suites West Ocean City
  • Holiday Inn Express & Suites West Ocean City, an IHG Hotel Hotel
  • Holiday Inn Express West Ocean City
  • Holiday Inn Express West Ocean City Hotel
  • Holiday Inn Express West Ocean City
  • Hotel Holiday Inn Express & Suites West Ocean City Ocean City
  • Ocean City Holiday Inn Express & Suites West Ocean City Hotel
  • Hotel Holiday Inn Express & Suites West Ocean City
  • Holiday Inn Express & Suites West Ocean City Ocean City
  • Holiday Inn Express Suites West Ocean City

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express & Suites West Ocean City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 25 per pet, per night.
  • You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Waterman's Seafood (5-min walk), Carrabba's Italian Grill (7-min walk), and Outback Steakhouse (9-min walk).
  • No, this hotel doesn't have a casino, but Casino at Ocean Downs (5-min drive) is nearby.
  • Have fun during the warmer months with activities such as tennis. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
8.0.Very Good.
  • 6.0.Good

    Couple getaway

    Getaway for Christmas lights. Fire alarm went off during night no notice from management as to what to do. Laugh when we called her. Had family placed in room next to us with children. Everyone of them extremely loud. Late hours and early morning. Pretty sure we won't stay there again

    jackie, 2 night trip, Nov. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome staff

    Staff was extremely nice, rooms were clean and breakfast was great

    Danielle, 1 night family trip, Oct. 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Maintenance needs to check ceiling fans all Rooms

    Great staff, great location, great amenities, BUT room was moldy. Black mold all over the ceiling in the bathroom. Could be just that room??

    Brian, 1 night family trip, Oct. 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel needs upgrading and bedding needs new pillows flat. Carpet needs cleaning and bathroom tub stopped up.

    leslie, 2 night trip, Oct. 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Sanitation is important so are clean floors!

    Deborah, 2 night trip, Sep. 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The room had an unpleasant odor that strongly resembled urine. The carpets were visibly soiled and likely the culprit of the stench. The toiletries were stocked though the small container of body lotion was half used which was off-putting. We were overall disappointed and would have expected a better experience from a Holiday Inn.

    Kristin, 1 night romance trip, Sep. 2, 2021

    Verified Expedia guest review

  • 6.0.Good

    Clean, conveniently located, that’s about all that was positive. The rest was a steady stream of minor annoyances. We were informed upon check-in that there’s a daily parking fee (contrary to Expedia’s profile of “free parking”). Extremely high beds! I’m average height and have some back issues, and getting in and out of bed was a challenging climbing exercise. Standard amenities (hair dryer, iron, etc) were there, but just a bare minimum - only one bedside lamp for 2 queen beds, only one chair, no bathroom fan, etc. No recycling.

    Olga, 3 night family trip, Aug. 22, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Breakfast staff was very cordial and pleasant. Marietta (not sure of name) went above and beyond to find me a hair dryer that was not sticky and full of hair, as ours was. Hallway rugs were spotted.

    Barbara, 4 night family trip, Aug. 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It's about 7 minute drive from the beach, not bad

    1 night romance trip, Aug. 17, 2021

    Verified Expedia guest review

  • 2.0.Poor

    BEWARE!! This hotel is dirty and the managers are rude. I only stayed 2 nights my daughter and I broke out in a rash definitely will be filing a complaint! Spend your hard earned money elsewhere!!

    3 night family trip, Aug. 13, 2021

    Verified Expedia guest review

See all 289 reviews