Villa Shenandoah

Photo gallery for Villa Shenandoah

Primary image
Terrace/patio
Balcony
Premium bedding, minibar, in-room safe, desk
Flat-screen TV

Overview of Villa Shenandoah

Entire home

Villa Shenandoah

3.5 star property
Kandy family-friendly villa with restaurant

8.0/10 Very good

20 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
No 515, Heerassagala Road, Kandy, Central Province
Main amenities
  • 5 smoke-free villas
  • Daily housekeeping
  • Restaurant
  • Room service
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
  • Shopping center shuttle
  • Train station pick-up service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Kandy
  • Wales Park - 16 min drive
  • Kandy Lake - 17 min drive
  • Temple of the Tooth - 27 min drive
  • Udawatta Kele Sanctuary - 10 min drive
  • Pallekele International Cricket Stadium - 22 min drive

Getting around

  • Bandaranaike Intl. Airport (CMB) - 116 min drive
  • Kandy Railway Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Villa Shenandoah

Villa Shenandoah offers an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. Free perks include WiFi, self parking, and English breakfast daily between 7 AM and 10 AM. A terrace and a garden are other highlights, and all villas offer balconies or patios and flat-screen TVs.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 1 PM - 12:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Family friendly

  • Children stay free
  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker

Dining

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: USD 20.0 per night

Bathrooms

  • Shower
  • Free toiletries

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Free newspapers
  • Free bottled water
  • Front desk (limited hours)

Location highlights

  • In the city center
  • In the mountains

Things to do

  • Theme park shuttle (surcharge)

General

  • 5 rooms
  • 2 floors
  • 2 buildings
  • Built in 1986

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, Maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • There is a service fee of 10 percent

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Villa Shenandoah Kandy
Villa Shenandoah
Shenandoah Kandy
Villa Shenandoah Villa
Villa Shenandoah Kandy
Villa Shenandoah Villa Kandy

Frequently asked questions

Overall score and ratings

8.0

Very good

8.1/10

Cleanliness

8.8/10

Staff & service

8.1/10

Property conditions & facilities

10/10 Exceptional

Fantastic little hideaway in Kandy
The hotel is just out of the hussle and bustle of Kandy city - about a 15min Tuktuk ride. Perfect to see all the sights in and around Kandy and then come back and relax in peace and quiet. The staff are very helpful and friendly and the owner arranged trips and drivers in and around the Kandy area. The food is was amazing particularly Hassida's vegetable curry!
Verified Expedia guest review

8/10 Very good

Relax for a few days at this retreat
Overall we enjoyed our stay in this retreat, the facilities were built around a house with a lot of history. We stayed in the main house it self but for the full getaway experience they have a number of bungalows that include their own personal dining areas for you to recive your meals. We will consider staying in the future for upto four nights of winding down and resting. Note transport is required to access this hotel. As the town is not within walking distance. -- Pros -- Our host were excellent and went the extra mile to look after us extremely well. The Food was very good, meals on the menu were priced in dollars from 8 to 20 dollars for a main dish. --Checklist -- Hot water availablility - 30ltr and tank in room so limited to 6 minutes before you need to wait for it to warm back and up. Shower strength - good water pressure Room Size - Our deluxe room was Extremely large, with high ceiling and a balcony. Hanging space and draws - Some but very Limited Insects - Small number of Ants in bathroom Daily room cleaning - adequate Sound proofing - none, sounds travel in the house. Was not much of a problem for us as this is a spacious house. Internet - Good for web browsing
Verified Expedia guest review

10/10 Exceptional

Wonderful place with fantastic views across a quiet valley just outside Kandy. Service was fantastic and would definitely recommend to friends.
Verified Hotels.com guest review

6/10 Good

not well worth
Verified Hotels.com guest review

6/10 Good

Nice views but over priced
We found villa shendoah too remote 15 mins outside of Kandy. it had nice views but felt it wasn't good value for money we have stayed in nicer places that were cheaper.
Verified Hotels.com guest review

8/10 Very good

Lovely place, but consider location
First and foremost, the people at this hotel go out of their way to keep you happy. We were disappointed to discover we weren't booked into one of the villas, which we thought was misleading given the pictures, but the room we had at the back was OK and they did their best to accommodate us. Food is quite good in the restaurant and the overall setting is excellent. The location is the biggest thing to consider at this hotel; being in the surrounding hills of Kandy is beautiful, and quiet; the downside is you can't really walk anywhere so you'll need to arrange a tuk tuk or taxi for everything. We ended up using one tuk tuk driver for our two-day stay in Kandy. If you want easier access to restaurants and the town, stay elsewhere. But if you want to stay in a relaxing, pretty villa, stay here! Just be sure to ask if you're in a villa or a room.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

A hotel with huge potential but needs improving
I'm really sad to say this but I was disappointed with our stay here. The hotel has such potential; the views are incredible, the rooms are pretty and quite unique, and the staff are very friendly. Plus the breakfast was amazing! The home made bread in particular was just beautiful! However, a couple of issues unfortunately over shadowed the great potential of this hotel. Firstly, the bugs - they were everywhere! I get that we are in the middle of Sri Lanka's hills and that bugs are to be expected, but there were SO many and they were literally everywhere, I feel the hotel could do something to reduce how many they were, perhaps better insulation or even those plug-in bug detracting things. Secondly, the cleanliness, we didn't get housekeeping everyday like advertised and when they did come in one day they simply made the bed; the glasses hadn't been washed and there were dead bugs all over the floor (which obviously hadn't been swept) and there were cobwebs with other dead bugs in the lamp on the bedside table. It wasn't me being picky and overly looking into these things as it was glaringly obvious. And finally, we had no hot water for 1.5 days. The hotel relies on solar heating, which is great, but as it had been a cold and wet day, there was no hot water, which on a day like that is when you would want it most! This is all stuff that could be rectified so hopefully the hotel will take these comments on board and if they do this hotel would be an amazing place to stay.
Verified Hotels.com guest review

8/10 Very good

Couple stayed for 2 nights
Nice place up in the hills with lovely views from the grounds. Staff friendly and helpful.
Verified Hotels.com guest review

10/10 Exceptional

I found best hotel in Kandy.
Beautiful villa hotel on the mountain. Want to stay there longer. It is located on the mountain. I was looking for remote place from city, but this is not too far from city center. Birds singing, beautiful trees, nice staffs, beautiful interior, spacious room, nice foods...I like everything!
Verified Hotels.com guest review