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Kumamoto Hotel Castle

Photo gallery for Kumamoto Hotel Castle

Exterior
In-room safe, desk, soundproofing, rollaway beds
In-room safe, desk, soundproofing, rollaway beds
In-room safe, desk, soundproofing, rollaway beds
In-room safe, desk, soundproofing, rollaway beds

Overview of Kumamoto Hotel Castle

Kumamoto Hotel Castle

3.5 star property
3.5-star hotel in Chuo Ward with bar/lounge and conference center

8.8/10 Fabulous

498 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Restaurant
  • Bar
Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Meeting room
  • Hair salon
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Deep soaking bathtub

Room options

About this area

What's nearby

  • In Chuo Ward
  • Kumamoto Castle - 1 min drive

Getting around

  • Kumamoto Airport (KMJ) - 42 min drive
  • Fujisakigumae station - 8 min walk
  • Kumamoto Minami Station - 8 min drive
  • Kumamoto Kami Station - 26 min walk

Restaurants

  • Cafe Switch - 2 min walk
  • Sukiyaki Kamogawa - 3 min walk
  • Jinn - 3 min walk
  • Starbucks - 3 min walk
  • Ramen Akagumi - 3 min walk

About this property

Kumamoto Hotel Castle

Enjoy your visit to Kumamoto with a stay at Kumamoto Hotel Castle. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Tour De Château, one of 3 restaurants, which serves dinner. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tour De Château - This restaurant serves dinner only.
Kuyouan - This restaurant serves breakfast, lunch, and dinner.
Tohkagen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
El Dorado - Onsite bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2300 per person (approximately)

Renovations and closures

The property will be renovating from November 1 2022 to April 26 2023 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 3025.0 per day

Parking

  • Self parking costs JPY 1000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

Does Kumamoto Hotel Castle offer free cancellation for a full refund?
Yes, Kumamoto Hotel Castle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kumamoto Hotel Castle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kumamoto Hotel Castle?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kumamoto Hotel Castle?
Yes. Self parking costs JPY 1000 per night.
What are the check-in and check-out times at Kumamoto Hotel Castle?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
Are there restaurants at or near Kumamoto Hotel Castle?
Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Starbucks (3-min walk), Ramen Akagumi (3-min walk), and Yokobachi (5-min walk).
Does Kumamoto Hotel Castle have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Kumamoto Hotel Castle like?
Kumamoto Hotel Castle is a short 8-minute walk from Fujisakigumae station and 10 minutes' walk from Kumamoto Castle. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Izumi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Second time staying here and it was just as great as the first time. The is the first and last place I look when visiting Kumamoto.
Alex, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a 4-star hotel, which caught me completely off-guard given how affordable the room was. I was more or less a fish out of water in that environment. Not particularly used to people always wanting to attend to me! Anyways, the overall hotel is extremely nice, though the rooms are a bit basic in comparison. Location is effectively perfect; Kumamoto Castle is across the street and the shopping arcade is a block behind you. Trams run in front. Multiple in-house dining options as well, though I did not use them. Parking is limited; on the first night I had to use a different lot that has a contract with the hotel, but the valet moved my car to the property the next morning on my behalf.
Hayden, 2-night trip
Verified Expedia guest review

6/10 Good

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eiki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotel I have stayed ever
Girls, be Ambitious, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

キャッスルホテルは熊本で一番好きなホテルです! いつも心地よくサービス抜群です。有難うございます♪
Richard Stoltzman, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

SHINICHI, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Tuan-anh, 1-night trip
Verified Expedia guest review