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Hôtellerie d'Expérience au Monastère des Augustines

3.0 star property
3-star hotel with restaurant, near Hôtel-Dieu de Québec

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Hôtellerie d'Expérience au Monastère des Augustines

Photo gallery for Hôtellerie d'Expérience au Monastère des Augustines

Hallway
Property entrance
Contemporary Room, 1 Queen Bed
Reception
Shower, free toiletries, bathrobes, towels

Overview of Hôtellerie d'Expérience au Monastère des Augustines

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
77, rue des Remparts, Québec City, QC, G1R 0C3
Main amenities
  • Housekeeping once per stay
  • Restaurant
  • Self parking
  • Spa services
  • 10 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Computer station
  • Front-desk safe
Feel at home
  • Garden
  • Terrace
  • Elevator
  • Premium bedding
  • Bathrobes
  • Limited housekeeping

Room options

View all photos for Contemporary Room, 2 Single Beds

Contemporary Room, 2 Single Beds

Contemporary Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Room, 2 Single Beds, Shared Bathroom

Authentic Room, 2 Single Beds, Shared Bathroom

Authentic Room, 2 Single Beds, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Room, 1 Single Bed, Shared Bathroom

Authentic Room, 1 Single Bed, Shared Bathroom

Authentic Room, 1 Single Bed, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Contemporary Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Contemporary Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Contemporary Room, 1 Queen Bed

Contemporary Room, 1 Queen Bed

Contemporary Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Old Quebec
  • Quebec Cruise Terminal - 11 min walk
  • Château Frontenac - 12 min walk
  • Quebec City Town Hall - 1 min drive
  • Théâtre Capitole - 1 min drive
  • Quartier Petit Champlain - 2 min drive
  • Quebec City Convention Center - 1 min drive
  • Parliament Building - 2 min drive
  • Grande Allée - 2 min drive
  • Citadel of Quebec - 4 min drive
  • Plains of Abraham - 4 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
  • Quebec Palace Station - 4 min walk
  • Quebec Sainte-Foy Station - 22 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 22 min drive

Restaurants

  • Mille et une Pizzas - 3 min walk
  • Restaurant le Saint-Amour - 8 min walk
  • Chez Boulay Bistro Boréal - 4 min walk
  • Paillard - 5 min walk
  • Polina Pizzeria - 10 min walk
Map

About this property

Hôtellerie d'Expérience au Monastère des Augustines

Hôtellerie d'Expérience au Monastère des Augustines puts you in a great location, within a 15-minute walk of Château Frontenac and Quebec Cruise Terminal. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Snack bar/deli

What to do

  • Yoga classes

Working away

  • 10 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1695
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Spa services
  • Local artist showcase

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Parking

  • Uncovered self parking costs CAD 25.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property uses geothermal energy.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 2024-03-31,272823

Also known as

Monastère Augustines Hotel Quebec
Monastère Augustines Hotel
Monastère Augustines Quebec
Monastère Augustines
Le Monastere Des Augustines Quebec/Quebec City
Hôtellerie d'Expérience au Monastère des Augustines Hotel
Hôtellerie d'Expérience au Monastère des Augustines Québec City

Frequently asked questions

Does Hôtellerie d'Expérience au Monastère des Augustines offer free cancellation for a full refund?
Yes, Hôtellerie d'Expérience au Monastère des Augustines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtellerie d'Expérience au Monastère des Augustines?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtellerie d'Expérience au Monastère des Augustines?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtellerie d'Expérience au Monastère des Augustines?
Yes. Self parking costs CAD 25.00 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtellerie d'Expérience au Monastère des Augustines?
You can check in from 4:00 PM - anytime. Check-out time is noon.
What is there to do at Hôtellerie d'Expérience au Monastère des Augustines and nearby?
Onsite recreation at Hôtellerie d'Expérience au Monastère des Augustines includes yoga. Enjoy amenities like spa services, a picnic area, and a garden.
Are there restaurants at or near Hôtellerie d'Expérience au Monastère des Augustines?
Yes, there's an onsite restaurant.
What's the area around Hôtellerie d'Expérience au Monastère des Augustines like?
Hôtellerie d'Expérience au Monastère des Augustines is in Old Quebec, a short 4-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac.

Reviews

9.0

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liz, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

really nice stay. Quiet.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A unique experience: calming, historical, reflective.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MIN KYUNG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice location central to the main old city. Quiet. Rooms lack distractions such as phones or TV. Can take city bus from the aerogare, but a little distance to walk from bus stop to the front door (not a problem if you regularly walk).
Brian, 5-night business trip
Verified Orbitz guest review

10/10 Exceptional

It was fun to stay in a monastery setting, and after one learns to navigate around the complex it became easier to use its two exits. There is a lot of walking to get to your room, but that wasn't a problem for me. The meals provided for take out were a good value and all the food is very healthy.
Mark, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

victoria, 1-night family trip
Verified Expedia guest review

2/10 Poor

High priced dormitory
This is a dormitory at expensive hotel price. Shared bathroom is in the fine print. Not allowed to speak above a whisper is not even ion the fine print. Icing on this turd cake is the staff are arrogant. If you like Jesus staring at you in the hallway and think a monastery repurposed as a dormitory high price gives you spiritual vibes, then this is your place. All others, either go to a hotel and get your money's worth or go to a dormitory and save a bunch of money. As a bonus you don't have to deal with the arrogant self-important staff.
Parthasarati, 2-night trip
Verified Hotels.com guest review