The Pines Melaka

Photo gallery for The Pines Melaka

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Pines Melaka

The Pines Melaka

4.0 star property
4-star hotel with outdoor pool, near Jonker Street Night Market

8.4/10 Very good

839 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
33, Jalan Tun Sri Lanang, Malacca City, 75100
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting rooms
  • Multilingual staff
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • Jonker Street Night Market - 19 min walk
  • A Famosa - 22 min walk
  • AEON Bandaraya Melaka Shopping Centre - 26 min walk
  • Dataran Pahlawan Melaka Megamall - 28 min walk
  • Putra Specialist Hospital - 1 min drive
  • The Shore Oceanarium - 2 min drive
  • Malacca Sultanate Palace Museum - 5 min drive
  • Cheng Hoon Teng Temple - 2 min drive
  • St Paul's Church - 5 min drive
  • Mahkota Parade Shopping Mall - 8 min drive

About this property

The Pines Melaka

When you stay at The Pines Melaka, you'll be within a 10-minute drive of Jonker Street Night Market and A Famosa. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. This upscale hotel is also 1.4 mi (2.2 km) from AEON Bandaraya Melaka Shopping Centre and 1.4 mi (2.3 km) from Dataran Pahlawan Melaka Megamall. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 387 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee shop

Taking the kids

  • Children stay free
  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MYR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Bar/lounge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Pines Melaka Hotel Malacca
Pines Melaka Hotel
Pines Melaka Malacca
Pines Melaka
The Pines Melaka Hotel
The Pines Melaka Malacca City
The Pines Melaka Hotel Malacca City

Frequently asked questions

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Recommended!
Hotel room was clean and comfy… however, the gym was closed when I was there :( Quite a distance from Jonker Street, but it’s walkable.. Overall, recommended!
koay, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Ling, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Johnny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

NORAIHA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great just the waiting time for the lift is damn long. Room is very spacious and the breakfast is nice
Helen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Norasmira, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful room, worth the money, comfortable and new !
LEE WEI, 1-night business trip
Verified Expedia guest review

8/10 Very good

Ivy Nur Aleesya Lim, 1-night family trip
Verified Hotels.com guest review

6/10 Good

There Are Always Room For Improvement
Staffs are not warm. Need improvement on this - esp brader jaga pool tu. Stress manjang. The bed mattress are killing us. We had back and neck pain for 3 days already. Not sure which 5 stars bedding that they have upgraded to. Location... room space... always the reasons why we choose the hotel.
Nor Hezrina, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Short Family trip 2021
It was a pleasant stay in The Pines Melaka!
Lee Kian, 2-night family trip
Verified Hotels.com guest review