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InterContinental London - The O2, London

4-star hotel with full-service spa, connected to the convention center, near O2 Arena

  • Free WiFi
From
$241 CAD

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Waterview Drive, Greenwich Peninsula, London, SE10 0TW, England, United Kingdom
9.4.Exceptional.
  • Nice hotel, Shane the check in was slow and the lights in the room a nightmare!

    Dec. 17, 2019

  • Very friendly,attentive and polite staff.hotel was wonderful no complaints

    Nov. 7, 2019

See all 827 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Dining options
Shopping
Safe
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 453 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available

What’s around

  • In Greenwich
  • O2 Arena - 3 min walk
  • Cutty Sark - 38 min walk
  • Royal Observatory - 43 min walk
  • Excel Exhibition Centre - 2.9 mi / 4.6 km
  • London Stadium - 4.9 mi / 7.8 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed (Intercontinental)
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room (2 Person)
  • Deluxe Room (Intercontinental)
  • Deluxe Room, Non Smoking (2 Persons)
  • Superior Room
  • Deluxe Suite, 1 King Bed
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite (City Intercontinental)
  • Suite (Greenwich)
  • Presidential Penthouse, 1 Double Bed

What’s around

Landmarks

  • In Greenwich
  • O2 Arena - 3 min walk
  • Cutty Sark - 38 min walk
  • Royal Observatory - 43 min walk
  • Excel Exhibition Centre - 2.9 mi / 4.6 km
  • London Stadium - 4.9 mi / 7.8 km
  • Tower of London - 5.9 mi / 9.6 km

Getting around

  • London City Airport (LCY) - 14 min drive
  • Heathrow Airport (LHR) - 93 min drive
  • Gatwick Airport (LGW) - 52 min drive
  • Stansted Airport (STN) - 44 min drive
  • Luton Airport (LTN) - 60 min drive
  • London (SEN-Southend) - 50 min drive
  • London Maze Hill Station - 4 min drive
  • Westcombe Park Station - 4 min drive
  • Charlton Station - 5 min drive
  • North Greenwich Underground Station - 8 min walk
map
See on map
Waterview Drive, Greenwich Peninsula, London, SE10 0TW, England, United Kingdom

At a glance

Hotel size

  • This hotel has 453 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast on weekends (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 2
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Afrikaans
  • Bulgarian
  • Chinese
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

InterContinental Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Market Brasserie - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

The Peninsula - This fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open select days.

Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between GBP 25 and GBP 30 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • The fitness facility is accessible for an extra charge
  • Pool access available from 6:30 AM to 10:00 PM
  • Children under 6 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Intercontinental London O2 Hotel
  • Intercontinental London The O2
  • InterContinental London - The O2 Hotel
  • InterContinental London - The O2 London
  • InterContinental London The O2 an IHG Hotel
  • InterContinental London - The O2 Hotel London
  • Intercontinental O2 Hotel
  • Intercontinental London O2
  • Intercontinental O2
  • Intercontinental London - The O2 England

*See fees and policies for additional details or extra charges

FAQs

  • Yes, InterContinental London - The O2 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at InterContinental London - The O2.
  • Yes, there are 2 indoor pools. Guests have pool access from 6:30 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local cuisine. Nearby restaurants include Gaucho (5-min walk), The Slug and the Lettuce O2 (5-min walk), and Nando's (6-min walk).
  • Have fun during the warmer months with activities such as tennis. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. InterContinental London - The O2 also has 3 bars and a 24-hour fitness center, as well as a sauna.
9.4.Exceptional.
  • 10.0.Exceptional

    very friendly staff, very pleased by the service! good location. good family friendly hotel!

    Leo, 5 night trip, Aug. 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best sleep ever!

    So amazing! Loved how close shops and restaurants at the O2 were.

    Catherine, 1 night romance trip, Jul. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    perfect location to attend a concert at the O2 arena. Also very convenient lovation to access transport to Central London.

    2 night trip, Jun. 10, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Very nice experience, great Hotel!! Near to the all transportation, atraction, etc.

    7 night romance trip, Apr. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel!

    Irshad, 5 night business trip, Oct. 14, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    required early check in and gave notice in excess of 48 hours but was not accommodated, was left to sit in foyer for 3 hours waiting no updates no nothing, not family friendly pool was closed 5pm didn't use buffet was sub par and expensive didn't see a 5 star rating here 3 would be generous over priced under delivered , really put a damper on trip to london kid left phone in room, hotel didn't even call to let us know no ice machine on any floor have to contact room service to have delivered

    Harj, 2 night trip, Oct. 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely wonderful hotel.

    Absolutely wonderful stay. Staff exceptionally helpful - nothing was too small for them to do very promptly, breakfast choice amazing, room very comfortable, huge bed, very spacious bathroom, excellent view. Brilliantly positioned for accessing the O2 for an event, own dedicated access in and out of the dome. Used the spa in the morning, were the only 2 people in there. Relaxation pool impressive as you can control the different types of jet. Overall very clean, modern, and fantastic value for money. 10/10 will be going back.

    Nicola, 1 night trip, Oct. 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Very convenient but lots of little problems

    We have stayed at several InterCons before so our expectations were high. However, our weekend getaway was not without several issues that impacted our stay. The check-in process was unecessarily laborious (desk agent was clearly a new hire). The relaxation pool was out of service during our visit. The TV would intermittently drop connectivity making it hard to watch. The room was difficult to get cool and the system would often revert back to default settings (way too warm). I used the public restrooms which lost power and was pitch dark. We were there for a concert and the InterCon is wonderfully convenient for that. We did enjoy a nice meal at the Brasserie.

    Kelly, 1 night trip, Oct. 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Some great and some poor customer service!

    A poor check in, a problem with a lack of coffee machine - despite pods being provided. It was reported as was a dirty towel. Two hours later as we left the room to go to a concert a towel and a machine were thrust into our arns. We left them in the room and went out. When we got back late at night - we discovered it was the wrong machine for the pods we had. Plus it wasn't clean and had two usedpods in the waste area. We weren't impressed. I made a complaint at checkout. Not sure how seriously they took it. However, the staff in the bar and breakfast room were welcoming and efficient providing great customer service. The room had great views and was very comfortable. This is my 6th stay here and it was a bit disappointing.

    Caroline, 1 night trip with friends, Oct. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    City break

    Had a lovely club corner room, fab views. Deff staying there again, as so easy to use the clipper boat service up into town.

    Debbie, 2 night trip, Oct. 11, 2021

    Verified Hotels.com guest review

See all 827 reviews