Staff are very friendly, they were accommodating when i checked in, i had a 2 queen room but had two people in my group cancel so i took a smaller room. Room was clean and nicely decorated. Door lock on room was installed incorrectly, room was left unlocked the balance of the stay and management said there was nothing they could do about it as their insurance company needed to change the lock. I needed to bring all of my belongings with me every time i left the room, management did not offer any compensation or offer me a different room due to this flaw. Im sure they were aware that most of the other hotels in the area were full, and i didn't have anywhere else to go. Outside of rooms smelled like tobacco smoke all the time, as there were benches outside of each room for people to smoke on. Returned to Motel at 11pm and parking lot was full, needed to call front desk service and ended up parking in a walkway.