Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury beachfront property with spa, near Gaviota Azul Beach

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Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Exterior
Ocean View Double
Exterior detail
Aerial view
Located near Gaviota Azul Beach and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive is a haven for beach lovers. Enjoy the poolside bar, rooftop terrace, and coffee shop/cafe. Indulge in spa treatments like massages or explore 8 on-site restaurants offering breakfast to Asian cuisine. Discover snorkeling opportunities at the beachfront location or work out at the 24-hour gym with activities like basketball nearby.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness center
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
The current price is CA $856
CA $856 total
includes taxes & fees
Apr 30 - May 1

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Ocean Front King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Dolphin View Master King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed - double
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.2 km
  • Cancun Convention Center - 7 min walk - 0.7 km
  • Forum Beach - 8 min walk - 0.8 km
  • Caracol Beach - 9 min walk - 0.8 km
  • Hotel Zone Beaches - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

With access to onsite snorkeling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious property include 8 bars/lounges, a rooftop terrace, and a free kid's club. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 547 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Snorkeling

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs

Special features

Spa

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cancun All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hyatt Ziva Cancun All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hyatt Ziva Cancun All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (12-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?

Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?

Yes, there are 8 onsite restaurants, featuring Asian cuisine.

Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Ziva Cancun All Inclusive like?

Hyatt Ziva Cancun All Inclusive is a short 2-minute walk from Gaviota Azul Beach and 7 minutes' walk from Cancun Convention Center. Travelers love the property's prime location.

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Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Family friendly
View
Location
Drinks
Children

What guests liked

  • The beach at this property is beautiful, with stunning views, soft white sand, and perfect water temperature. (88 reviews)
  • The pools were clean, well-maintained, and offered a variety of options, including a swim-up bar and activities. (52 reviews)
  • The property offers a variety of excellent dining options with great food and attentive staff. (41 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Gamaliel, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chihiro, 5-night trip
Verified Hotels.com guest review

8/10 Very good

facilities or programs for children as young as 10

Everything in general was a very good accommodation. I was able to rest a lot by staying for five days. I kind of wish I had a place to play in the evening for a kid who was only about 11 years old. There were a lot of programs for kids under 10 years old, but there seems to be a lack of programs or some kind of ride for a little over 10 years old.
inuk, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

That was all amazing experience for us! I love Hyatt ziva Cancun and Cancun city.
OUCHI, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Angelo, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MASAYOSHI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arash, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olof, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff are outstanding and strive for you to have the most amazing time. Great family environment, dolphins on property, the Turquoise adult only is nicer for romantic getaway. Restaurants are good food, French, Italian, Steak house, brew house, casual American, tacos on the beach, special things going everyday, entertainment every evening. All in All best resort in Cancun!
Richard, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I came here for my birthday with my older kids. It was amazing!!! The food was awesome, and the service was perfect. Victor at Habaneros and Esperanza who hosted our Cabanas for 2 days were the BEST! I will absolutely be back with my family:)
Gena Glennise, 5-night family trip
Verified Orbitz guest review

8/10 Very good

7-night family trip
Verified Hotels.com guest review

8/10 Very good

Safe quiet, variety of food was okay. I think theirs room for more improvement. Friendly staff.
Maria Kathrina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything is profect
LIDAN, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The entire crew was extremely kind and responsible. Clean everything. We stayed in oceanview rooms, but we were able to observe dolphins when walking about.
HYEWON, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Athanasia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely a step ahead of other all-inclusive resorts. Very professional and organized. This is a high-end resort and the price-range eliminates that madness. I would say; their kids club needs to be larger if i had any constructive criticism.
Mbaye, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property! All the amenities you could want. Top shelf liquor and great food options. We didn’t need or want to leave the resort.
Laura, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amson, 4-night trip
Verified Expedia guest review

8/10 Very good

Good options for food and pool seating depending on what you are in the mood for. Service was great!
Tonya, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I liked all the options for food. I especially liked the beachfront Mexican restaurant. I didn’t like the workout facility was closed and moved to a different location with very limited equipment.
Christopher, 5-night family trip
Verified Expedia guest review

8/10 Very good

The pools are NOT heated enough to swim in. Some of the buildings had large peeling paint and needed to be painted. The bathroom mirrors needed to be replaced. The edges were not discolored.
Chad, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul, 5-night trip
Verified Expedia guest review