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Hotel Los Lagos Spa & Resort

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Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Villa, 2 Bedrooms, Mountain View | Balcony

Overview of Hotel Los Lagos Spa & Resort

VIP Access

Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel in La Fortuna with 11 outdoor pools and spa

9.2/10 Superb

1,000 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 11 outdoor pools and indoor pool
  • Hot springs
  • Nightclub
  • Children's pool
  • Spa tub
  • Waterslide
  • Pool bar
  • Room service
  • Business center
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Arenal Volcano - 11 min drive
  • Arenal Volcano National Park - 7 min drive
  • Lake Arenal - 14 min drive

Getting around

  • La Fortuna (FON-Arenal) - 10 min drive
  • Juan Santamaria Intl. Airport (SJO) - 135 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Altamira - 3 min drive
  • Benedictus - 4 min drive
  • Restaurante y Pizzeria Vagabondo - 4 min drive
  • Red Frog Coffee Roaster - 4 min drive
  • El Novillo Del Arenal - 6 min drive

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.8 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, reflexology, or mani/pedis, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The breakfast and location get great marks from fellow travelers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms


  • Check-in time from 3 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options


  • Airport shuttle*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool umbrellas


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Spa tub
  • Waterslide


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer


  • Daily housekeeping
  • In-room safe
  • Recycling

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. There are hot springs on site.


Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?
Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Los Lagos Spa & Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Los Lagos Spa & Resort?
Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Hotel Los Lagos Spa & Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Los Lagos Spa & Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?
You can check in from 3 PM - 11 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Los Lagos Spa & Resort and nearby?
Have fun with onsite activities like horseback riding, ziplining, and hiking. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and a waterslide, as well as spa services and a garden.
Are there restaurants at or near Hotel Los Lagos Spa & Resort?
Yes, Las Palmas offers international cuisine. Nearby restaurants include Restaurante y Pizzeria Vagabondo (2.2 mi), Red Frog Coffee Roaster (2.3 mi), and El Novillo Del Arenal (3.1 mi).
What's the area around Hotel Los Lagos Spa & Resort like?
Hotel Los Lagos Spa & Resort is a short 11-minute walk from Kalambu Hot Springs and 10 minutes' walk from Paradise Hot Springs. Travelers say that the hotel is in a great location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Excellent Resort in this Area.
We are really happy with resorts, Nice and Clean, food in Restuarant was really good, they make it verge pad Thai for us even it was not in Menu. we also take Vergin drink in pool eat pizza. We have Very nice time, Transportation to move from room to anywhere in resort or other way around I never wait for Transporation more than 3 mins. it was very quick. I strongly recommend this Resort.
YOGESH, 3-night trip
Verified guest review

10/10 Exceptional

Awesome stay
An amazing place. Full buffet breakfast. Good Wifi in the room and beautiful thermal pools were included in the price. Ziplines and horses for an extra fee. Rooms were wonderful, good wifi and plenty of hot water. We heard that Los Lagos has about 1000 acres. Many have been turned into awesome natural gardens. Each morning we saw a variety of colorful birds and bright green iguanas in trees as we ate breakfast. They are very "kid friendly " and have good choices at breakfast and reasonably priced burgers and pizza to satisfy picky earers. Note, because it's on the foothills of Arenal, the roads are steep to get to the rooms up the hill. When we made the reservation we asked for a room near the lobby and breakfast area since we didn't have a car. They were very accommodating. We stayed 6 nights and never left the property. We can't say enough about the hotel.
claude, 6-night trip
Verified guest review

8/10 Very good

That's a wonderful place. The only thing I was missing was dryer racks for wet clothes.
Aliaksandr, 5-night family trip
Verified guest review

10/10 Exceptional

Michael, 2-night trip
Verified guest review

10/10 Exceptional

Phillip, 1-night trip
Verified guest review

10/10 Exceptional

Awesome resort
We had a great stay at Los Lagos. It's a beautiful resort at the base of the Arenal Volcano. The property is so amazing with all the hot springs, pools, nature garden and spa. We had a great dinner at the restaurant and the included breakfast was perfectg!
Lara, 3-night family trip
Verified guest review

10/10 Exceptional

Antonio, 1-night trip
Verified guest review

10/10 Exceptional

Sofia, 2-night family trip
Verified guest review

10/10 Exceptional

Very clean property and friendly staff
Yudi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 1-night trip
Verified Orbitz guest review