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Mercure Firenze Centro

Photo gallery for Mercure Firenze Centro

Superior Twin Room, Multiple Beds | Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Double Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Overview of Mercure Firenze Centro

UNESCO Sustainable Travel Pledge

Mercure Firenze Centro

4.0 star property
4-star hotel with bar/lounge, near Central Market

8.8/10 Fabulous

608 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Bar
Map
Via Nazionale 21/23 R, Florence, Fl, 50123
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Santa Maria Novella
  • Historic Center - Downtown - 1 min walk
  • Cathedral of Santa Maria del Fiore - 8 min walk
  • Ponte Vecchio - 12 min walk
  • Uffizi Gallery - 14 min walk
  • Piazza di Santa Maria Novella - 1 min drive
  • Piazza della Signoria - 5 min drive
  • Pitti Palace - 8 min drive
  • Piazza del Duomo - 4 min drive
  • Palazzo Vecchio - 7 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 23 min drive
  • Florence Santa Maria Novella Station - 4 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Porta al Prato Station - 16 min walk
  • Cascine Station - 23 min walk

Restaurants

  • La cocotte - 3 min walk
  • Mostodolce - 3 min walk
  • Trattoria Katti - 3 min walk
  • Palle d'Oro - 3 min walk
  • Trattoria Antellesi - 3 min walk

About this property

Mercure Firenze Centro

Located 4.6 mi (7.3 km) from the airport, Mercure Firenze Centro offers a great location, putting you within just a 10-minute walk of Historic Center - Downtown and Cathedral of Santa Maria del Fiore. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. This upscale hotel is also within a 15-minute walk of Ponte Vecchio and Uffizi Gallery. Fellow travelers love the overall property condition and location.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 33 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Changing table

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 16 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Does Mercure Firenze Centro offer free cancellation for a full refund?
Yes, Mercure Firenze Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Firenze Centro?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 20 Dec 2022 start from CA $155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Firenze Centro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Firenze Centro?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Firenze Centro?
Sorry, there's no onsite parking at Mercure Firenze Centro.
What are the check-in and check-out times at Mercure Firenze Centro?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Mercure Firenze Centro and nearby?
Recommended spots to visit include Central Market (3-min walk) and Medici Chapels (4-min walk), along with Basilica of Santa Maria Novella (5-min walk) and Piazza di Santa Maria Novella (5-min walk).
Are there restaurants at or near Mercure Firenze Centro?
Yes. Nearby restaurants include Palle d'Oro (3-min walk), Trattoria Antellesi (3-min walk), and Da Nerbone (3-min walk).
What's the area around Mercure Firenze Centro like?
Mercure Firenze Centro is in Santa Maria Novella, a short 4-minute walk from Florence Santa Maria Novella Station and 8 minutes' walk from Cathedral of Santa Maria del Fiore. Travelers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Stephen, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disaster
This was a very disappointing experience. We were given a room on the first floor that smelled awful, had filthy carpet and sofa, a bathroom door that didn’t lock without a fight, and a shower that didn’t drain. After encountering all of these faults, we finally approached the desk and were happy to have been switched yo another room that was quite the opposite. Thankfully this made our stay more comfortable. Sadly, we cannot look past the experience from the first room we were given and hope the hotel doesn’t make a habit of assigning people to rooms in these conditions.
Jennifer, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

PILAR SANCHEZ, 2-night trip
Verified Expedia guest review

6/10 Good

Francisco, 2-night family trip
Verified Expedia guest review

6/10 Good

Our room carpet is full of stains, shower room design was lousy ,water keep leaking out make the bathroom floor always wet after shower. Whole hotel only have one iron, if you need to use must bring your clothing down to reception iron.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Man Kei Maggie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Man Kei Maggie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super close to the main train station and it's a quick walk to the main cathedral square (about 10 minutes). There are several inexpensive cafés between the hotel and the square.
Steven, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Alexandre, 2-night trip
Verified Expedia guest review

8/10 Very good

Decent 4 star hotel near the train station
The hotel is clean and welcoming, and is very close to the train station, Santa Maria Novella, about 5 minutes walk. As mentioned by previous guest, the walkway outside hotel are full of graffiti, but once you step inside it is very clean and nice. The rooms are large and the beds are comfortable. The pillows could be abit better though. Overall decent 4star hotel.
Sebastian, 4-night family trip
Verified Hotels.com guest review