Guests
All properties in Madrid, Community of Madrid, Spain

Dear Hotel Madrid, Madrid

4-star hotel with 1 restaurants, connected to a shopping center, near Plaza de Espana - Princesa

  • Free WiFi
From
$189 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Rooftop Pool
  • Rooftop Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 67
1 / 67Terrace/Patio
Gran Via 80, Madrid, 28013, Spain
8.8.Fabulous.
  • Awesome rooftop area and great staff, especially Beatriz.

    Dec. 8, 2021

  • Hotel is smelly bath room all black cant tell if it is clean or not i stayed 3 nights…

    Sep. 1, 2021

See all 1,028 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Transportation options

The following facilities or services will be unavailable from January 17 2022 to March 31 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Pool
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 162 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Airport shuttle

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Hair dryer

    What’s around

    • In Madrid Centro
    • Plaza de Espana - Princesa - 1 min walk
    • Royal Palace of Madrid - 9 min walk
    • Puerta del Sol - 12 min walk
    • Plaza Mayor - 13 min walk
    • Puerta de Alcala - 25 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, Non Smoking, City View
    • Premium Room, City View (High floor)
    • Family Room, 2 Bedrooms, Connecting Rooms, City View
    • Luxury Suite, City View (High floor)
    • Deluxe Triple Room, Non Smoking, City View

    What’s around

    Landmarks

    • In Madrid Centro
    • Plaza de Espana - Princesa - 1 min walk
    • Royal Palace of Madrid - 9 min walk
    • Puerta del Sol - 12 min walk
    • Plaza Mayor - 13 min walk
    • Puerta de Alcala - 25 min walk
    • El Retiro Park - 25 min walk
    • Prado Museum - 26 min walk
    • Casa de Campo - 29 min walk
    • Santiago Bernabeu Stadium - 2.8 mi / 4.5 km
    • Madrid Zoo Aquarium - 4.1 mi / 6.7 km

    Getting around

    • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
    • Madrid Principe Pio Station - 13 min walk
    • Madrid Recoletos Station - 24 min walk
    • Calanas Station - 6 min drive
    • Plaza de Espana Station - 1 min walk
    • Santo Domingo Station - 4 min walk
    • Noviciado Station - 5 min walk
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Gran Via 80, Madrid, 28013, Spain

    At a glance

    Hotel size

    • This hotel has 162 rooms
    • This hotel is arranged over 14 floors

    Arriving/leaving

    • Check-in time 3 PM-11 PM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)
    • Babysitting*

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Wheelchair-accessible parking on site
    • Offsite parking within 656 ft (EUR 29.50 per day); discounts available

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • Pool sun loungers
    • Bicycle rentals nearby
    • Segway rental/tour nearby

    Working away

    • Number of meeting rooms - 1

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2015
    • Elevator
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • French
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Memory foam mattress

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 40-inch Smart TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Dining

    Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Breakage deposit: EUR 100 per stay

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)
    • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, Maximum occupancy 4)
    • Area shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)
    • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting is available for an extra charge
    • Rollaway beds are available for EUR 70 per night
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parking is available nearby and costs EUR 29.50 per day (656 ft away)

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • The seasonal pool is open from June to September

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    Policies

    Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

    Also known as

    • Dear Hotel Madrid
    • Dear Hotel
    • Dear Hotel Madrid Hotel
    • Dear Hotel Madrid Madrid
    • Dear Hotel Madrid Hotel Madrid
    • Dear Madrid

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • No, unfortunately, but there's discounted parking nearby.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - 11 PM. There's a charge of EUR 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, Nice To Meet You offers international cuisine. The dining venue will be unavailable from January 17 2022 to March 31 2022 (dates subject to change). Nearby restaurants include Restaurante Siam (3-min walk), Rey de Tallarines (3-min walk), and Esfahan (3-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
    • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Dear Hotel Madrid also has a seasonal outdoor pool.
    8.8.Fabulous.
    • 10.0.Exceptional

      Great location, great rooms, VERY small pool. Excellent rooftop view. Rooftop gets very crowded, very young 20s ish at night. Budget Ace hotel vibes.

      7 night romance trip, Jul. 23, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location. Friendly staff. Very clean! Overall beautiful boutique hotel.

      3 night trip, Jan. 1, 2020

      Verified Expedia guest review

    • 2.0.Poor

      location is good. The front desk staffs is rude and not friendly

      Jenny, 4 night family trip, Dec. 30, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Easy access to attractions and metro, good location.

      6 night romance trip, Nov. 2, 2019

      Verified Expedia guest review

    • 6.0.Good

      This hotel is in agood location for checking out sites and entertainment. The reception staff were helpful and friendly. The pool was very small. More like wading pool. The restaurant/ bar service was slow.

      3 night trip with friends, Oct. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This is a very nice hotel, well situated on Gran Via. I would recommend this hotel.

      Steve, 1 night family trip, Oct. 12, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      We received a warm welcome at reception. There was no delay to check in, and the free room upgrade was a wonderful surprise (thank you)!! Rooftop bar is wonderful.

      1 night romance trip, Sep. 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This is a very clean hotel, well maintained. I liked it.

      Nick, 5 night romance trip, Sep. 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      we enjoyed EVERYTHING about our stay at this hotel. We expected this hotel to be unique but never did we think it would be this special and customized. Our rooms/washroom were spotlessly cleaned, the housekeeping and front desk staff were exceptional! Our requests were fulfilled immediately with perfection. The restaurant, pool and bar areas were our favourite. The drinks tasted amazing, the food was delicious and the sky pool was a overwhelming experience.

      5 night trip with friends, Jul. 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Location is good. Staffs at front desk are really helpful. They walk an extra mile to help guests for whatever questions. They helped me booked a table at the famous restaurant, show me the direction, did translation for us on something etc......... the breakfasts were excellent ........, the views on the penthouse are really spectacular ; it’s a boutique hotel I would like to stay at .

      Michael, 3 night family trip, May 18, 2019

      Verified Expedia guest review

    See all 1,028 reviews