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Jabal Omar Marriott Hotel, Makkah

Photo gallery for Jabal Omar Marriott Hotel, Makkah

Exterior
2 restaurants, lunch served, international cuisine
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch served, international cuisine
Lobby

Overview of Jabal Omar Marriott Hotel, Makkah

Jabal Omar Marriott Hotel, Makkah

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Mecca
8.4 out of 10 Very good
8.4/10 Very good

234 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
The price is CA $147
Price available on 06/05/2023
Map
3414 Umm Al Qura, Jarwal, Mecca, 21955
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Hair salon
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service

Room options

About this area

Getting around

  • King Abdulaziz Intl. Airport (JED) - 60 min drive

Restaurants

  • البيك - 7 min walk
  • Speclalty Coffee - 6 min walk
  • ستاربكس - 7 min walk
  • الشبيكة كوفي - 6 min walk
  • الملتقى لاونج - 4 min walk
Map

About this property

Jabal Omar Marriott Hotel, Makkah

When you stay at Jabal Omar Marriott Hotel, Makkah, you'll be within a 15-minute walk of Great Mosque of Mecca and Kaaba. For a bite to eat, guests can check out Spice Market, one of 2 restaurants, which serves international cuisine and is open for lunch. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 426 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 6:00 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 25
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (SAR 200 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking within 7 ft

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Spice Market - This restaurant specializes in international cuisine and serves lunch only.
Olive Restaurant - This restaurant specializes in international cuisine and serves lunch only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 100 for adults and SAR 50 for children

Children & extra beds

  • Rollaway beds are available for SAR 200.0 per night

Parking

  • Self parking costs SAR 200 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Makkah Marriott Hotel Mecca
Makkah Marriott Hotel Jabal Omar Mecca
Makkah Marriott Mecca
Makkah Marriott
Makkah Marriott Jabal Omar Mecca
Makkah Marriott Jabal Omar
Makkah Mecca
Jabal Omar Marriott Hotel
Jabal Omar Marriott Hotel, Makkah Hotel
Jabal Omar Marriott Hotel, Makkah Mecca
Jabal Omar Marriott Hotel, Makkah Hotel Mecca

Frequently asked questions

Does Jabal Omar Marriott Hotel, Makkah offer free cancellation for a full refund?
Yes, Jabal Omar Marriott Hotel, Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jabal Omar Marriott Hotel, Makkah?
As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Jabal Omar Marriott Hotel, Makkah on 5 Jun 2023 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jabal Omar Marriott Hotel, Makkah?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Jabal Omar Marriott Hotel, Makkah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jabal Omar Marriott Hotel, Makkah?
Yes. Self parking costs SAR 200 per night.
What are the check-in and check-out times at Jabal Omar Marriott Hotel, Makkah?
You can check in from 6:00 PM - 8:00 PM. Check-out time is 2:00 PM.
Are there restaurants at or near Jabal Omar Marriott Hotel, Makkah?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Jabal Omar Marriott Hotel, Makkah like?
Jabal Omar Marriott Hotel, Makkah is in the heart of Mecca, a short 12-minute walk from Great Mosque of Mecca and 14 minutes' walk from Kaaba. Travelers say this hotel is in a good location.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ateequa, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sultan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel. Really friendly staff and everything was so smooth. So clean too
Mohammed Ismail, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Unacceptable stained mattresses
The employees made the stay great and were very responsive. But on my last day I discovered that my mattress was extremely filthy and was surprised because this was my first time booking with Marriott and expected that they hold themselves to a higher standard but I was definitely wrong. There was no fitted sheet on the mattress, there was only a fitted sheet on the mattress topper which was not stitched/connected to the mattress.
Husein, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

friendly environment
Abdulkarim, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

Sammy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delowar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

mohammed, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Upon arriving at my room in Jabal Marriot., I was greeted with a repulsive stench of the bathroom gutter emanating into the rest of the room and the flooding of the bathroom floor after showering. The conditions in the bathroom were deplorable! I made the payment for my room in full and I should have been entitled to a room change at the very least after a 7 - hour ordeal of wasting my time and energy going back and forth between contacting reception and monitoring the futile repair attempts. I became frustrated like anyone in my situation would be. Sleep deprived and jet-lagged from being on a 14 - hour flight, I finally descended to the reception floor to request a room change. I expressed my concerns to the receptionist who relayed this info to Eyaad, the supervisor. Eyad said there are no room available. When I returned to my room, the technicician said it will take another day to resolve the issue, This crossed the line for me, and I immediately spoke to the Eyaad over the phone telling him that i will make my experience public on the internet. And just a few minutes later, VOILLA......a guest room miraculously became available and ready to be moved into.Eyaad showed absolutely no empathy nor any consideration for me as a guest, not to mention his customer service skills are lacking to such an extent that it is unfathomable that he's designated to sit at the front reception area, a place where guests expect hospitality. Staff is heartless
Anam, 3-night family trip
Verified Expedia guest review

2/10 Poor

Muzammil, 2-night trip
Verified Hotels.com guest review