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All properties in Lucerne, Canton of Lucerne, Switzerland

B&B Bettstatt-Neustadt, Lucerne

B&B with bar/lounge, near Chapel Bridge

  • Free WiFi

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Double Room, Shared Bathroom (Balcony) - Balcony
  • Apartment, 1 Bedroom - Living Area
  • Hotel Bar
Hotel Bar. Image 1 of 51
1 / 51Hotel Bar
Neustadtstrasse 10, Lucerne, 6003, Switzerland
8.0.Very Good.
  • There were some renovatìons going on when I stayed. Layout is tad confusing and rooms…

    Nov. 18, 2019

  • They were most accommodating. My Coke had exploded in the room when opening and they…

    May 24, 2019

See all 66 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 13 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Self parking
  • Luggage storage
  • Tour/ticket assistance

Feel at home

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Cookware, dishware, and utensils
  • Daily housekeeping
  • Elevator
  • Self parking (surcharge)

What’s around

  • Heart of Lucerne
  • Chapel Bridge - 12 min walk
  • KKL Lucerne - 11 min walk
  • Lion Monument - 22 min walk
  • Swiss Transportation Museum - 42 min walk
  • Jesuit Church - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Shared Bathroom
  • Double Room, Shared Bathroom (Balcony)
  • Apartment, 1 Bedroom

Location

Neustadtstrasse 10, Lucerne, 6003, Switzerland
  • Heart of Lucerne
  • Chapel Bridge - 12 min walk
  • KKL Lucerne - 11 min walk

What’s around

Landmarks

  • Heart of Lucerne
  • Chapel Bridge - 12 min walk
  • KKL Lucerne - 11 min walk
  • Lion Monument - 22 min walk
  • Swiss Transportation Museum - 42 min walk
  • Jesuit Church - 11 min walk
  • Franciscan Church - 11 min walk
  • St. James Way - 11 min walk
  • Alpine Panorama Path - 11 min walk
  • Via Gottardo - 12 min walk
  • Lucerne Town Hall - 13 min walk

Getting around

  • Zurich Airport (ZRH) - 50 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 11 min walk
  • Hergiswil Station - 8 min drive

At a glance

Size

  • 13 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-8 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 4 PM - 8 PM
  • Monday - Sunday: 4 PM - 8 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 10.00 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Food and drink

  • Bar/lounge
  • Coffee shop/café

Services

  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Cookware, dishware, and utensils

More

  • Daily housekeeping

Small print

Also known as

  • B&B Bettstatt-Neustadt Lucerne
  • B&B Bettstatt-Neustadt
  • Bettstatt-Neustadt Lucerne
  • Bettstatt-Neustadt
  • B&B Bettstatt-Neustadt Lucerne
  • B&B Bettstatt-Neustadt Bed & breakfast
  • B&B Bettstatt-Neustadt Bed & breakfast Lucerne

Optional extras

Self parking costs CHF 10.00 per night

Rollaway beds are available for CHF 25.00 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CHF 10.00 per night. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 8 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Bolero (3-min walk), Jeff's Burger (4-min walk), and Basilico (4-min walk).
  • No, this bed & breakfast doesn't have a casino, but Grand Casino Lucerne (5-min drive) is nearby.
8.0.Very Good.
  • 2.0.Poor

    Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!

    KF, 2 night family trip, Jul. 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Was a nice vitit in luzern. Price was nice, but not the highest standard.

    1 night business trip, Jan. 6, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    It was wonderful! I would recommend it to everyone.

    1 night trip, Oct. 11, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.

    1 night trip, Sep. 29, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.

    2 night family trip, Sep. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, affordable, friendly Staff, location & quite

    Mindy, 2 night romance trip, Sep. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    First hostel stay

    This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.

    Stephen, 1 night trip, Sep. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Neat

    Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.

    Ramon, 1 night family trip, Aug. 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.

    Yandy, 2 night trip, Jul. 27, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .

    DB, 2 night family trip, Jul. 11, 2019

    Verified Expedia guest review

See all 66 reviews