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All properties in Puerto Morelos, Quintana Roo, Mexico
Aparthotel

Velas Condos, Puerto Morelos

Beachfront apartment with kitchen, near Puerto Morelos Town Square

  • Free WiFi and free parking

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  • Velas Condos, Puerto Morelos
  • Velas Condos, Puerto Morelos
  • Beach
  • Pool
  • Velas Condos, Puerto Morelos
Velas Condos, Puerto Morelos. Image 1 of 34
1 / 34Velas Condos, Puerto Morelos
9.0.Superb.
  • Loved the proximity to town. Just small touches would make a big improvement - off the…

    Jan. 28, 2020

  • The location of this property really couldn’t be better: on the beach, easy walking…

    Jan. 4, 2020

See all 92 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available

Guests rated location

Quiet
Walkable
Safe
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 13 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Restaurant
  • Outdoor pool
  • Airport shuttle

Feel at home

  • Children's pool
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • On the beach
  • Puerto Morelos Town Square - 8 min walk
  • Ojo de Agua Beach - 3 min walk
  • Artisans Market - 9 min walk
  • San Jose Catholic Parish - 9 min walk
  • Puerto Morelos Beach - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Apartment, 1 Bedroom, City View
  • Apartment, 1 Bedroom, Balcony, Ocean View
  • Apartment, 1 Bedroom, Pool View
  • Apartment, 2 Bedrooms, Ocean View
  • Apartment, 2 Bedrooms, Partial Ocean View
  • Deluxe Apartment

Location

  • On the beach
  • Puerto Morelos Town Square - 8 min walk
  • Ojo de Agua Beach - 3 min walk

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Town Square - 8 min walk
  • Ojo de Agua Beach - 3 min walk
  • Artisans Market - 9 min walk
  • San Jose Catholic Parish - 9 min walk
  • Puerto Morelos Beach - 9 min walk
  • Puerto Morelos Reef - 9 min walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 2.7 mi / 4.3 km
  • Sanctuary of Hope and Time Capsule - 3 mi / 4.8 km
  • Crococun Zoo - 3.9 mi / 6.3 km
  • Petempich Bay - 8 mi / 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 13 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 6:00 AM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Food and drink

  • Restaurant

Things to do

  • Outdoor pool
  • Children's pool
  • Bicycle rentals on site

Services

  • Front desk (limited hours)
  • Tours/ticket assistance

Facilities

  • Number of buildings/towers - 2
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Separate dining area
  • Number of living rooms
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 34-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Vela's Condos Puerto Morelos
  • Velas Condos Aparthotel
  • Velas Condos Puerto Morelos
  • Velas Condos Aparthotel Puerto Morelos
  • Vela's Condos Riviera Maya, Mexico - Puerto Morelos
  • Vela's Puerto Morelos
  • Vela's Condos Riviera Maya, Mexico - Puerto Morelos
  • Velas Puerto Morelos

Optional extras

Housekeeping is offered for an extra charge of MXN 250 per day

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Cleaning fee: MXN 250 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Velas Condos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 6:00 AM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include I Wanna Pizza (4-min walk), Sabor de Mexico (6-min walk), and La Playita (6-min walk).
  • Yes, an airport shuttle is available.
  • Velas Condos has an outdoor pool and a picnic area, as well as a garden.
9.0.Superb.
  • 10.0.Exceptional

    Wonderful stay at Velas Condos! I will definitely return!!

    7 night family trip, Dec. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place. Fabulous location and staff. Highly recommended.

    Brian, 8 night romance trip, Mar. 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was quite small and quiet. No rowdiness at all. Linens were clean every day. Staff were friendly.

    14 night romance trip, Mar. 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Our stay was terrible from start to finish. Upon arrival we were greeted by a locked door and an empty front desk. We had to wait out front for 20 minutes before someone came to let us in. 

When we got to our room there was the unmistakable smell of mold and mildew. We thought the smell might go away after running the air conditioner. Alas, it did not. The woman who checked us in showed us where the linens were so that we could make up our own bed and said she would be right back with a hand pump for the jug of water... She never came back and had left the building for the night. The wifi on offer was so slow we could not even check email and the smell got worse. The next morning, we were able to get the water pump and toilet paper (only given when asked) but were told to talk to the manager about the smell and wifi: but the manager would not be in until the following day. By that time, the mold had given me an asthma attach, itchy uncomfortable eyes and hives. 

We notified Expedia and the front desk that we could not stay in a toxic room and booked alternate accommodations for our final two nights. Upon checkout the following day, we finally met the manager and she ensured us they would refund the two unused nights and offered a half-hearted apology. Now we find out that they will not honour their word and give us a refund. She lied!

 To summarize: Decent location but no wifi, nobody onsite evening or weekends, and no relief from the overwhelming mold! Avoid this place!!

    4 night family trip, Feb. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property located on the beach. It's a short 5-10 minute walk to the main town square. Lots of restaurants and shops along the way. It's 2 buildings of 6 units each. We stayed in building #2, which overlooked the pool but had a partial view of the sea. The rooms were clean and the bed was comfortable. We had all the necessities we needed in the condo (fridge, stove top, blender, etc...). There's air conditioning for those who want it but we just used the ceiling fans and let the sea breeze cool the room down. There's bikes to rent on site. The staff are super friendly and helpful. When our flight was delayed, they were able to accommodate us to stay in our room a little longer to shower after some extra beach time. The only thing I would recommend is updating the information sheet that's handed out upon check-in. There was no coffee in the morning in the lobby. This wasn't an issue for us but we thought it might give us a chance to see other guests. A really minor point in an overall great experience. I would recommend Vela's to anyone and would definitely stay here again.

    5 night romance trip, Feb. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Velas Condos

    This was the perfect location. The staff were very friendly

    Shannon, 5 night trip with friends, Jan. 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect for what we needed. Friendly staff and great location on the beach. Walking distance to everts you need

    Masil, 3 night romance trip, Jan. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Was nice room was very clean. Staff were very nice. Good location. Only thing was they need a light for the stairs when it is dark

    Patricia, 8 night trip, May 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Velas for a Relaxing Vacation

    The employees were very helpful and friendly especially the receptionist. Only suggestion about the premises is to make sure there are coffee filters and dish clothes. Also on the furniture in the lobby the webbing is falling apart to a great degree so looks unappealing. The proximity to the beach (out the back door) and local restaurants just up the street makes this a perfect location for a relaxing vacation.

    Dorothy, 4 night trip with friends, Apr. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great condo

    Loved the place. Cute condo. Nice pool. Close to beach. Within walking distance of everything. Only problem was that safe was broken. We were told someone was coming to fix it on Monday. No one ever came. Also one night my husband locked himself out of the condo while sweeping sand up from our floor (we did not use housekeeping services). There was no condo staff on the premises at that time. Only a security guard. He did not have keys to get in. He called someone who managed to work the lock and we paid him $20 USD.

    Robin, 7 night trip, Apr. 10, 2021

    Verified Hotels.com guest review

See all 92 reviews