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All properties in Guatemala City, Guatemala Department, Guatemala

Best Western Plus Hotel Stofella, Guatemala City

3.5-star hotel with restaurant, near U.S. Embassy in Guatemala

  • Free WiFi
From
$94 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
  • Standard Room, 1 King Bed, Non Smoking - Bathroom
  • Standard Room, Multiple Beds, Smoking - Bathroom
  • Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room. Image 1 of 47
1 / 47Standard Room, 1 King Bed, Non Smoking, Bathtub - Guest Room
8.2.Very Good.
  • EXTREMELY DISSAPOINTED AND VERY SAD THE HOTEL WAS UNDER CONSTRUCTION FROM 8:00 TO 5:00…

    Jan. 12, 2020

  • The Property was great, Staffing Excellent. We did have Breakfast at this Hotel and it…

    Nov. 18, 2019

See all 497 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Convenient
Shopping
  • Parking available
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 82 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk
  • Plaza Fontabella Shopping Center - 3 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds, Smoking
  • Standard Room, Multiple Beds, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Bathtub
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Bathtub
  • Standard Room, 1 Double Bed, Non Smoking, Bathtub
  • Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

Location

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk

What’s around

Landmarks

  • In Zona 10
  • U.S. Embassy in Guatemala - 10 min walk
  • Avenida La Reforma - 2 min walk
  • Plaza Fontabella Shopping Center - 3 min walk
  • The Village Shopping Center - 4 min walk
  • Union Church of Guatemala - 5 min walk
  • Embassy of Germany in Guatemala - 7 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • Embassy of Canada - 10 min walk
  • Oakland Mall - 10 min walk
  • Aldawa Mosque - 16 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

At a glance

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GTQ 40 per night)
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing on site

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 39-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Trattoria Veneciana - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Best Western Plus Hotel Stofella Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Best Western Plus Stofella Guatemala City
  • Hotel Stofella Guatemala
  • Plus Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel
  • Best Western Plus Hotel Stofella Guatemala City
  • Best Western Plus Hotel Stofella Hotel Guatemala City
  • Best Western Plus Stofella
  • Best Stofella Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City
  • Stofella Hotel Guatemala City

Optional extras

Self parking costs GTQ 40 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Hotel Stofella does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GTQ 40 per night.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, Trattoria Veneciana offers Italian cuisine. Nearby restaurants include Distrito 57 (3-min walk), Casa Chapina (4-min walk), and The Market (4-min walk).
  • Maintain your daily exercise routine at the gym.
8.2.Very Good.
  • 10.0.Exceptional

    All good as expected . Clean friendly staff. Good breakfast. Quick check out

    DavidGa, 1 night trip, Nov. 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    During my first stay in the section closest to check in, there is an open section at the end where you can hear the early risers using the treadmill in the open concept gym. My second stay was in the section up the ramp which was quieter

    1 night trip, Mar. 20, 2019

    Verified Expedia guest review

  • 6.0.Good

    Very accomodating staff. I had a room where i could hear the garbage bin being emptied at 5:30 am. That and there was an open concept gym across the hall where I could hear very srep of a runner while trying to sleep

    WMark, 3 night trip, Mar. 12, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Water was not enough warm to take a shower . Assistant came over and turned off cold water to have warm water for shower. But then toilet didn’t work.

    Laila, 2 night trip, Dec. 21, 2018

    Verified Expedia guest review

  • 6.0.Good

    Lack of customer service.

    Hotel was ok, but front desk concierge was less than helpful. We were put in what seemed as the older more rundown part of the hotel and the wifi barely reached our room. Upon talking to the front desk we were told that “the iPad is the problem” without further explanation. It was purely that the room was too far away and couldn’t get a strong signal. Come check out we asked to exchange some money and were told that they didn’t do that and that they had no local currency despite having an exchange rate posted on the wall. Overall just poor customer service. Breakfast was ok.

    Aedan, 1 night family trip, Dec. 21, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Only stayed there one night, but looks like a longer stay could be enjoyable.

    Louis, 1 night trip, Sep. 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice place

    Luis, 2 night family trip, Jun. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was amazing, very neat and friendly

    Hogier, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A+ experience!!!!

    Great hotel.....safe clean great customer service good breakfast!!!

    nills, 1 night trip, Apr. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We have stayed at Hotel Stofella Guatemala at least 30 times over the past 12 years. it is a quaint and charming hotel in the center of everything in Guatemala city. We love this place. It is extremely clean. The staff is wonderful. And the free breakfast is Fantastic. My wife and I highly recommend this hotel whenever you are traveling to Guatemala.

    2 night romance trip, Feb. 15, 2021

    Verified Expedia guest review

See all 497 reviews